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Toyota of Plano
Plano, TX
5,362 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,362 reviews
July 18, 2017
Fantastic experience buying Sienna 2017 as a 1st time buyer! I would highly recommend Max & Ethan & Toyota of Plano to everyone. Very polite customer service + the salesmen were very honest and straight to the I would highly recommend Max & Ethan & Toyota of Plano to everyone. Very polite customer service + the salesmen were very honest and straight to the point (100 of 100). More
by Hamid Hatami
Employees Worked With
Max Hassanzadeh, Ethan Sabahi
July 17, 2017
Good Experience Max is a great sales professional and also very knowledgable. It was a pleasant experience to work with him through the entire process of buying my ne Max is a great sales professional and also very knowledgable. It was a pleasant experience to work with him through the entire process of buying my new car. More
by sachuu
Employees Worked With
Max Hassanzadeh
July 17, 2017
BAd experience by employee MOE Had Very bad experience by employee named MOE. he was very rude in speaking. I walked in along with my friend who was planning to purchase Camry. when Had Very bad experience by employee named MOE. he was very rude in speaking. I walked in along with my friend who was planning to purchase Camry. when we were negotiating the price for it, he said you are not the person who is buying it but its your friend, so can you shut your mouth. is this the way an employee behaves with a customer.we were 3 people who recently moved in and need 3 cars. only because of this reason we moved away with out any purchase. having this kind of employees will really kill sales and leads. More
by MOE complaint
Employees Worked With
Moe Rezaei
July 17, 2017
Great Experience Max was great. Very responsive and easy to work with while at the store and very good at follow up both before and after the sale. Max was great. Very responsive and easy to work with while at the store and very good at follow up both before and after the sale. More
by tdub
Employees Worked With
Max Hassanzadeh
July 16, 2017
This dealership provides excellent service. This is my 3rd time buying a vehicle at this dealership. The sales representatives are very welcoming. They make you feel at home, and if you happen t This is my 3rd time buying a vehicle at this dealership. The sales representatives are very welcoming. They make you feel at home, and if you happen to be there around lunch time, they will feed you. They do not believe in pressuring customers. I met sales rep Stephen Putman on my second purchase and this guy is amazing. He is very knowledgeable on the vehicles that he will show you and I promise he will not beat around the bush. He really works for you. My 3rd purchase was even more painless. He set me up with Stewart Lawson in finance and let me tell you, these two guys know how to get the deal you want. Like I said, the deal you want. This is the kind of atmosphere and people you will want to work with when making large purchases. I want to say thank you to the Toyota family for having a well trained staff at this particular dealership, Toyota of Plano. More
by garry peppard
Employees Worked With
Stewart Lawson, Stephen Putman
July 16, 2017
Incomplete service : dishonest I had 20 miles factory service on 8th July , they filled winshield washer fluid as per given invoice since there was no fluid left , but I found out I had 20 miles factory service on 8th July , they filled winshield washer fluid as per given invoice since there was no fluid left , but I found out after few days that there is not winshield fluid to my car , this is very dishonest service, I doubt if they really did multipoint inspection or not ... very dishonest ... More
by niru123dahi
Employees Worked With
Travis Watters
July 16, 2017
No Nonsense This was a straightforward transaction. I appreciated the honesty. I hate the surprises common to the normal process of buying a new car. Other dealer This was a straightforward transaction. I appreciated the honesty. I hate the surprises common to the normal process of buying a new car. Other dealerships could profit by following this example. More
by Randell
Employees Worked With
Karen Schlatterer
July 16, 2017
My "Go To" Dealership This is the second Toyota I have bought from this dealership. I will not go anywhere else in the Metroplex. Karen Schlatterer is the best. She had me This is the second Toyota I have bought from this dealership. I will not go anywhere else in the Metroplex. Karen Schlatterer is the best. She had me when she said, "You don't need to spend so much on a car. We will get you in something less expensive that you will be happy with." I bought a 2016 Prius 3 Touring. Karen talked me through the various options of hybrid and non-hybrid cars. We talked about new cars and used. I left with a Toyota Certified 2016 Prius touring that cost me less than the new Prius base model. I love my car and I love Karen! The next day when I had my moment of "buyers remorse" I called Karen and she took the time to talk to me and remind me of all the reasons I bought my car and what an incredible deal I got. Of course, she was right. I had done extensive research on this car before going into the dealership and know that I got the best deal. I left Toyota of Plano with a great car and an incredible salesperson tha I can call a friend. Thank you! More
by Yvonne
Employees Worked With
Carlos Murillo, Karen Schlatterer
July 16, 2017
Amazing experience ever thanks to PETER CHOU Toyota of Plano is the best!! I had an absolutely great experience thanks to my dear friend, Peter Chou. I was very nervous about the whole process Toyota of Plano is the best!! I had an absolutely great experience thanks to my dear friend, Peter Chou. I was very nervous about the whole process but Peter made me feel very confident about my buy. He was very knowledgeable and answered ALL my questions. ( and boy did I have tons of questions) I love this guy!! Thanks for taking great care of me, definitely made me feel like family!! More
by WFernandez
Employees Worked With
Peter Chou
July 16, 2017
Fantastic!!! I could not be any happier. Fantastic customer service!!!! Herouy Makonnen and Jose Campos were very friendly and went out of their way to make su I could not be any happier. Fantastic customer service!!!! Herouy Makonnen and Jose Campos were very friendly and went out of their way to make sure my family and I were happy. They got us the vehicle we wanted and for a price no one else can beat. Trust me, I did my research. I highly recommend this dealership, and particularly these two individuals. Thanks guys!!! More
by ameharie
Employees Worked With
Jose Campos
