Toyota of Plano

Very Good Experience This is my first car i bought form Toyota Dealership. I met Mr. Anwar and he is very outstanding person. He is very friendly and he very well explaine This is my first car i bought form Toyota Dealership. I met Mr. Anwar and he is very outstanding person. He is very friendly and he very well explained about the car and its functions. he is the best person I ever met in any dealership. He knows very well to connect with customer. More

A pleasant and unforgettable experience in Toyota of Plano It’s a pleasant and unforgettable experience of buying my car in Toyota of Plano. Edgar Posada was exceptional good. He’s professional, helpful and pa It’s a pleasant and unforgettable experience of buying my car in Toyota of Plano. Edgar Posada was exceptional good. He’s professional, helpful and patient. His explanations are clear and in order. His various options/suggestions suit my needs. He even took the time to sync my phone to WiFi and worked me through every feature of my car. After sales service is outstanding too, once a while I still got useful and updated information via email about my car’s maintenance, which saves my time and energy. Edgar Posada treats customers in all sincerity. Therefore, I’d like to recommend Edgar Posada to my family and friends. More

Our new Prius We had a Truly Exceptional buying expreience at Toyota of Plano. Karen worked with us through email before, then when we got there she had the car we We had a Truly Exceptional buying expreience at Toyota of Plano. Karen worked with us through email before, then when we got there she had the car we were looking for there and ready. The team gave us a fair amount for our trade. We would recommend Karen and the team at Plano to our family and friends. Karen was Truly Exceptional with her Courtesy and Professionalism. More

Excellent Experience Took vehicle in for 25,000 mile service; first time at this dealership after move to area. Extremely pleased with professionalism, friendliness, and c Took vehicle in for 25,000 mile service; first time at this dealership after move to area. Extremely pleased with professionalism, friendliness, and courtesy and every employee - greeter, service advisor, cashier, and valet. First class experience!! More

Toyota Sienna I wanna thanks to this dealership and special Taylor for easy proses. Very important to deal with people who has knowledge of for they doing Taylor wa I wanna thanks to this dealership and special Taylor for easy proses. Very important to deal with people who has knowledge of for they doing Taylor was one of them, it took only 10 minute of conversation in order to make decisions, and we did Thank you Taylor! More

great and easy service On the way to work...Judy is a terrific advisor....work finished as scheduled....brought it in the morning...ready in the afternoon all washed and spi On the way to work...Judy is a terrific advisor....work finished as scheduled....brought it in the morning...ready in the afternoon all washed and spiffy. More

Peter Chou is an excellence sales I have tremendous and great expection to worked with Peter Chou even dealship is closed at 10pm. Peter always smiled naturally and enthusiastic to ass I have tremendous and great expection to worked with Peter Chou even dealship is closed at 10pm. Peter always smiled naturally and enthusiastic to assisted me to finished all the process and procedur. I will definitely to recommend to my friends to work with Peter if my friends interested to purchase a Toyota vehicle. Again. Peter thank you so much for all your help. I really have a great experienced to purchase vehicle and comfortable from you. Wish you all the best. More

30K service was completed quickly I took my car in for the 30K service and it was ready to go after 3 hours of work. Everything was done to my satisfaction and my service adviser, Jud I took my car in for the 30K service and it was ready to go after 3 hours of work. Everything was done to my satisfaction and my service adviser, Judy Deems, was very helpful and professional. More

Sales Expericnce was Great-Finance deals Not so good Buying experience with Sal was excellent and found a the Avalon with the Features we were looking for. Sal answered all the questions and did not feel Buying experience with Sal was excellent and found a the Avalon with the Features we were looking for. Sal answered all the questions and did not feel pressured. We would highly recommend Sal and would work with him again. This was our 3rd time we purchased from Toyota of Plano and had always had great experiences in the past including the Finance deals we had be given in 2003 and 2011 (2.9%). We were expecting the same kind of treatment in finance as we had been loyal customers and were told as we purchased a certified used Avalon we qualified for New car rates. Also our credit ratings are both over 335. We were totally taken back when the Finance manager John started out by offering us a 4.89% rate as his best offer. He only came down to to 3.89% which is still way above new car rates. Bottom line is the next day we contacted our bank (Chase) and 30 minutes later they gave us a rate well below Toyota and we will save $712 over the life of the loan. Chase we arrange the payoff and and their rate included appreciation for loyal Chase customers (Unlike the Toyota Finance Manager). We felt that we were not treated by finance fairly and the dealership no longer values repeat customers by their actions. We would go to Sal again in the future but we will shop at least 2 others dealers first. Also our feature dealings we will be expecting to do battle with finance as they have changed from they way we were treated in the past. More