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Toyota of Plano
Plano, TX
5,362 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 31, 2017
Man of character Sir Stephen putman provided a very relaxed experience. I could not have imagined a better scenario, for buying my first vehicle. Was very accommodatin Sir Stephen putman provided a very relaxed experience. I could not have imagined a better scenario, for buying my first vehicle. Was very accommodating to my needs. More
by jakFrost
Employees Worked With
Stephen Putman
July 31, 2017
High on my Highlander The entire buying experience was much better than we have ever experienced before. we bought through Costco and that means we dealt with Karen S wh The entire buying experience was much better than we have ever experienced before. we bought through Costco and that means we dealt with Karen S who is the fleet manager and was a terrific advocate for throughout. More
by Ournewtoy
Employees Worked With
Karen Schlatterer
July 31, 2017
Anup is your guy! After seeing a used Ford F250 on the website, I decided to call ahead to verify it was still on the lot. I was routed to Anup and from the first words After seeing a used Ford F250 on the website, I decided to call ahead to verify it was still on the lot. I was routed to Anup and from the first words we spoke, he make it a point to take care of me. At the lot, I was greeted by a friendly smile and warm heart. Although his expertise is in Toyota products, Anup did all he could to try to research and explain any questions I had. There was NO pressure to buy and Anup was in my court to help me get the best deal for my trade in. I would highly recommend this dealership and the service is excellent! More
by Chris C
Employees Worked With
Anup Pradhan
July 31, 2017
2.5 hours and a done deal! What a sweet pleasant soul Godfrey is. I was able to deal with him on the phone with texting and was in and out with my new Toyota in about 2.5 hours What a sweet pleasant soul Godfrey is. I was able to deal with him on the phone with texting and was in and out with my new Toyota in about 2.5 hours. Great guy, I will be back! More
by Thank you
Employees Worked With
Godfrey Olaekeji
July 31, 2017
Bad service experience & Bad Attempt to purchase car Went to the service department to have new brakes put on. They had sent a coupon stating new brakes for 200. I showed the coupon and they did the brak Went to the service department to have new brakes put on. They had sent a coupon stating new brakes for 200. I showed the coupon and they did the brake job. When paying the cashier the price was for twice what the coupon stated and I told them so. They claimed that was a coupon price per axle. However the coupon did not state axle count. After much back and forth they offered a slight discount, but nothing compared to what they should have done. When trying to purchase a car more recently we were negotiating via email, text, and phone. I had a nice offer from a different dealer, they told me to bring it in and they would beat it. Not only did they fail to do that, they wouldn't even match the Costco offer that they are required to match. As i'm leaving the manager actually stared me down. I promptly took the better offer. TL;DR poor communication, bait and switch sales tactics, horrible management. More
by two3six
Employees Worked With
Faz Imam
July 30, 2017
Excellent Customer Service Very knowledgeable and friendly staff. I filled out application online to streamline the auto buying process. Customer Service was excellent. If you Very knowledgeable and friendly staff. I filled out application online to streamline the auto buying process. Customer Service was excellent. If you are considering buying a Toyota ask for Alvina for hassle free experience. More
by LAURA HOLMES
Employees Worked With
Kal Mian, Alvina Roche
July 30, 2017
Buy car siana Sean is very nice person. I called him first and asked him about siana. He explained very nicely then I decided to meet him at Toyota of plano. He int Sean is very nice person. I called him first and asked him about siana. He explained very nicely then I decided to meet him at Toyota of plano. He introduced several model of siana and give us good suggestions. We bought the car in 1 hour. More
by Swang
Employees Worked With
Sean Li
July 29, 2017
Truly Exceptional Service It was my 4th car when I bought a car last week from Toyotaof Plano. I go to this dealership since I receive exceptional service from the salesperson, It was my 4th car when I bought a car last week from Toyotaof Plano. I go to this dealership since I receive exceptional service from the salesperson, Anwar. I recommend my friends to Toyota of Plano if they looking for buying a vehicle. Great service and Truly Exceptional. More
by apathrose
Employees Worked With
Anwar Achankunju
July 29, 2017
Best auto purchase at Toyota of plano I am a repeat customer of Toyota of Plano for many reasons. While at the dealership waiting for my windows to be tinted I closely watched the interac I am a repeat customer of Toyota of Plano for many reasons. While at the dealership waiting for my windows to be tinted I closely watched the interactions between the staff at Toyota of Plano and the customers and the politeness, respect and knowledge never wavered. Alvina Roche handled the purchase of my sporty 2017 Camry with ease and patience! Where else can you find such knowledge and dependability that goes beyond the initial sale? Toyota of Plano that's where! More
by Camry17
Employees Worked With
Sal Rodriguez, Ross Accardi, Alvina Roche
July 29, 2017
Great RAV4 purchase experience! Deepak was outstanding . We had clear understanding of all costs up front with no surprises. We had a small snag with communications with our bank an Deepak was outstanding . We had clear understanding of all costs up front with no surprises. We had a small snag with communications with our bank and Deepak helped us close gap quickly. Deepak answered all questions and explained entire vehicle well. Overall very good experience. More
by Sbadger
Employees Worked With
Deepak Rathor
