Toyota of Plano

Both my technician and my service advisor were professional. I know my truck is in qualified hands at Toyota of Plano professional. I know my truck is in qualified hands at Toyota of Plano More

I had an appointment. Got right in. Good communication from Mike. Thank you Mike. Will be back soon. Got right in. Good communication from Mike. Thank you Mike. Will be back soon. More

Taking your truck in for service is fast and stream-lined and there are no games. I was asked at least three times if there was anything else they could do for me. You leave happy not frustrated ! Tracy Met and there are no games. I was asked at least three times if there was anything else they could do for me. You leave happy not frustrated ! Tracy Metten More

Marco Cardona is a knowledgeable young man with a great personality. My original reason for going to the dealership was for a standard oil change but as my vehicle was being inspected it was decided there personality. My original reason for going to the dealership was for a standard oil change but as my vehicle was being inspected it was decided there was some extra services needed. Everything was explained clearly, so we proceeded with the extra work. More

Advisor Travis Watters He's Very Nice Guy👍. Customer service is very friendly. I recommend date to all my friends for Toyota of Plano Customer service is very friendly. I recommend date to all my friends for Toyota of Plano More

I was here 3 hrs for a battery change even tho my warranty was covering for the battery Jonathan couldn’t take 5 min of its time to call me and let me know I had to go in and asked he said to wait an warranty was covering for the battery Jonathan couldn’t take 5 min of its time to call me and let me know I had to go in and asked he said to wait and see if I can get approval for a loaner and leave the car there he said yes but later on I got told they were no loaner so 4 hours waiting and I had to bring my car back how it is and I had to jumpstart I. The middle of my way home. Never bring your car here for a battery call ahead and asked because you’ll be here 4 hrs u til they actually tell you what’s going on. I asked to speak to a manager and he never showed up and they never let me talk to him such unprofessionalism More

The Service manager was excellent - good timing regarding my needs, job came in under estiment. my needs, job came in under estiment. More

Customer service was very good Dalton took care of my software update on Corolla Thanks software update on Corolla Thanks More

Pleasant experience as always. Nice to have a good, friendly, efficient service department. Will be back as long as I own a Toyota. Nice to have a good, friendly, efficient service department. Will be back as long as I own a Toyota. More

The Service Dept always does an excellent job and ensures we are very happy with the work performed. we are very happy with the work performed. More