Toyota of Plano

Great service as usual ! Special thanks to my service advisor Mr Lawrence Caudillo! Toyota of Plano service department does great job ! Special thanks to my service advisor Mr Lawrence Caudillo! Toyota of Plano service department does great job ! More

I came to get my battery replacement. Next morning when I opened the hood I was disappointed about the service. The red insulation cap was not placed on the positive terminal. Also Next morning when I opened the hood I was disappointed about the service. The red insulation cap was not placed on the positive terminal. Also both terminals supposed to have cleaned for any corrosion which was not done. But the service representative was very polite. More

This was a great experience from start to finish. Made an appointment for them to find out why my Highlander wouldn’t start. Got a call from the service advisor (Marco) that afternoon. The problem ha Made an appointment for them to find out why my Highlander wouldn’t start. Got a call from the service advisor (Marco) that afternoon. The problem had been identified and they needed approval for them to do the work. Got a text that it was ready not long after that. So easy compared to some dealerships I’ve dealt with. More

Have had excellent experience with the service department, which is gone the extra mile to assure me requests were met. The sales group are the typical lot that looks and talks down to their cap department, which is gone the extra mile to assure me requests were met. The sales group are the typical lot that looks and talks down to their captive audience. More

Ken mccorkle is awesome he really took care of us immediately and solved our issues with full attention 5 star ⭐️ immediately and solved our issues with full attention 5 star ⭐️ More

recently had an experience with Toyota's customer care, and I must say, it was impressive. From the moment I reached out, the representatives were attentive and knowledgeable. They took the time to underst and I must say, it was impressive. From the moment I reached out, the representatives were attentive and knowledgeable. They took the time to understand my concerns about my vehicle and provided clear, actionable solutions. Overall, I had a great experience with Toyota's recently had an experience with Toyota's customer care, and I must say, it was impressive. From the moment I reached out, the representatives were attentive and knowledgeable. They took the time to understand my concerns about my vehicle and provided clear, actionable solutions. The response time was quick, which I really appreciated. I was kept informed throughout the process, making it easy to feel confident that my issue was being addressed. Additionally, the staff was courteous and professional, creating a positive atmosphere. Overall, I had a great experience with Toyota's customer care. Their commitment to customer satisfaction is evident, and I felt valued as a customer. I would definitely recommend their service to others. customer care. Their commitment to customer satisfaction is evident, and I felt valued as a customer. I would definitely recommend their service to others. More

From reservations to final service, I received excellent support. My Service Advisor, Dalton Lee, was exceptional and went out of his way to serve me and insure my waiting time was minimized and that my ser support. My Service Advisor, Dalton Lee, was exceptional and went out of his way to serve me and insure my waiting time was minimized and that my service charges were reasonable. Thank you. Bill Hobbs More

It was a great and friendly services by Phillip Tang at Toyota dealer in Plano. Toyota dealer in Plano. More

The service was great! I was nervous for my first time being towed to the dealer, but they took a good care of me and my car. I was nervous for my first time being towed to the dealer, but they took a good care of me and my car. More

Plano is the best! They are the super stars for great customer service. Really good! They are the super stars for great customer service. Really good! More