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Toyota of Plano
Plano, TX
5,465 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,465 reviews
November 23, 2025
My car break dawn middle of the road. I called Toyota Plano Mark from service department took care me next day morning.He went above and beyond to take care me. I really appreciate him for I called Toyota Plano Mark from service department took care me next day morning.He went above and beyond to take care me. I really appreciate him for helping me!! More
by jamesabraham1992
Employees Worked With
Mark
November 07, 2025
They are a really big dealer, yet they are still running a free inspection scam. Also, there a Chinese worker who was speaking English to me, even though I am obviously Chinese and my English isn't great. a free inspection scam. Also, there a Chinese worker who was speaking English to me, even though I am obviously Chinese and my English isn't great. More
by Jun wang
Employees Worked With
Wen Lia
November 01, 2025
I had an excellent experience at Toyota of Plano! My service advisor, Caitlyn Potter, was absolutely amazing. She was friendly, professional, and made everything so easy from start to finish. Caitlyn My service advisor, Caitlyn Potter, was absolutely amazing. She was friendly, professional, and made everything so easy from start to finish. Caitlyn kept me informed throughout the process and made sure my car was serviced quickly and efficiently. I was so impressed by how fast everything was done without sacrificing quality. Thank you, Caitlyn, for the outstanding service — I’ll definitely be coming back! More
by bashar2006127
Employees Worked With
Caitlyn Potter
October 27, 2025
I use toyota of Plano for service for my Sienna hybrid. My service advisor is Marco. He is the best customer service person I have ever had at any dealership. I used to go to Sewell but they had nobody My service advisor is Marco. He is the best customer service person I have ever had at any dealership. I used to go to Sewell but they had nobody this good. Your welcome! More
by Txsdrkstr
Employees Worked With
Marco
October 25, 2025
I really appreciate how accommodating Toyota of Plano was this week. I had a slow leak in my tire and they found there was a nail in it and were able to replace my high performance tire quickly. I didn’t eve this week. I had a slow leak in my tire and they found there was a nail in it and were able to replace my high performance tire quickly. I didn’t even think they’d have it in stock. More
by Meskelley
Employees Worked With
El
October 06, 2025
I wish I could give 0 stars! ! These people are shady, lying, manipulative men. They degrade women and do not sell ethically. My mother bought a used car from here. Car was checke ! These people are shady, lying, manipulative men. They degrade women and do not sell ethically. My mother bought a used car from here. Car was checked over and needed struts and control arms. Replaced control arms and lied about replacing the struts. Then they checked over the transmission and said the front right pump was bad and the whole thing would need to be replaced but they’re not replacing it and whether she likes it or not she needs to take the car. They also said if she didn’t want the car anymore that they would not be returning her down payment to her. After the fact when they screwed up the loan and it got denied AFTER she already has had the car for over a month, the used car sales manager EDDIE called her and said this all makes him look bad and they need to fix the problem because it makes him look really bad. He also lied and denied that they told not only my mom of the problems with the car but my husband as well, they also decided to put in a fake service appt saying they checked the car and it was good. They never ever had the car the day they put in the service request and my mother was in surgery that day. This is all a mess. My mom was sold a broken car and all EDDIE wants is to make himself look better so he can get his end of year bonus. RUN FROM THIS DEALERSHIP. They’re a mess and is awful. Worst experience with a car dealership. More
by rogersmkianna
Employees Worked With
Eddie
