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Toyota of Paris
Paris, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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They were very disrespectful & gave me issues from the very start. Robert the service manager acted as if the courtesy vehicle was his personal and wanted to put me into a car which would not work where I very start. Robert the service manager acted as if the courtesy vehicle was his personal and wanted to put me into a car which would not work where I’m from. Eventually he did cave in and give me the truck. Upon returning to the dealership to get my truck back the gas light was on so I brought it to their attention. “Kika” proceeded to tell me with an attitude that warranty work doesn’t come with gas. I told them it had a half of a tank when it was dropped off. They proceeded to take my truck and put a half of a tank of gas on it. Which I was thankful for. I left the dealership to be called just a few seconds later from Robert stating that I needed to pay for the crack in the windshield of the courtesy vehicle. Soi told him I was turning around and would be there shortly. The crack was there when they gave me the truck so I took pictures before leaving the lot thankfully. When I got there Robert was there waiting for me. He was told by his manager that the crack was in fact already there. They performed an engine recall on my 2022 Tundra and put 76 miles on it “testing it”. As I get home I realized there was a bag in my back seat. Robert’s personal belongings.. as if he was driving my truck for personal transportation. Absolutely inexcusable. Very poor attitudes in this dealership and I will never be back nor refer anyone to this place. Worst experience dealing with a dealership I have ever experienced. More
They told us about how long a wait we would have , they offered us a ride or if we stayed coffee…..we took the coffee and they finished right on time! offered us a ride or if we stayed coffee…..we took the coffee and they finished right on time! More
We drove several miles to come see your Tacoma selection. Found just what we wanted. Stacey was very helpful with the purchase and being acclamated to the truck. Found just what we wanted. Stacey was very helpful with the purchase and being acclamated to the truck. More