Toyota of Olympia
Olympia, WA
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I had my car at Toyota of Olympia for service and update the car passenger air bag The personnel involved did a great job with the repair and it was completed on schedule. the car passenger air bag The personnel involved did a great job with the repair and it was completed on schedule. More
I appreciated customer service the provided Especially getting the Straight scoop on the time it was gonna take to receive the vehicle. I appreciated his enthusiasm and integrity as a salesman And that h getting the Straight scoop on the time it was gonna take to receive the vehicle. I appreciated his enthusiasm and integrity as a salesman And that he took an extra step to deliver it to my work. More
Great Service and Great People The address is wrong for this dealer (on this webpage); they moved to Tumwater into a brand new facility back in 2016. Anyway, it'd been many years s The address is wrong for this dealer (on this webpage); they moved to Tumwater into a brand new facility back in 2016. Anyway, it'd been many years since I purchased a car and I'd never purchased a brand new one. My sales experience with this dealer was great and felt very straightforward. I did come in to the dealership with my own financing as I'd already arranged that with them ahead of time. I never felt pressured to use their in-house financing, so really we just had to haggle on the car price. This wasn't too difficult. Since I purchased a new Prius Prime Advanced; I made sure to purchase 6 years of warranty coverage with the vehicle. Each service visit has been communicated to me via email well ahead of time and I'm always amazed at how quickly they turn around service jobs. I've never had a problem with any of the services they've performed. I ran over a nail last Thanksgiving week and they fixed this THE DAY BEFORE THANKSGIVING without an appointment and within a very short window. These guys are the best. Even if I didn't have a warranty, I'd still use them as I know I can trust them and they are so damned fast. Their in-house restaurant is also so good that locals order from them via Uber Eats all the time. More
They Picked Us Up! Lonnie picked us up at another dealer in Puyallup, found us a new car at another dealer, and sold to us at an amazing price. Lonnie picked us up at another dealer in Puyallup, found us a new car at another dealer, and sold to us at an amazing price. More
New Highlander Fantastic experience from start to finish. We got the best price and the best service. Great showroom facility and huge selection. A.J. was a pleas Fantastic experience from start to finish. We got the best price and the best service. Great showroom facility and huge selection. A.J. was a pleasure to work with. More
Magnificent Dealer that provide excellent customer service I'm shopping for new car in Washington State and I've visited 3 other dealership in Tacoma area but they wouldn't work with me on my price and in top I'm shopping for new car in Washington State and I've visited 3 other dealership in Tacoma area but they wouldn't work with me on my price and in top of it they keep adding more. But the Olympia Toyota dealership, not only that they give me a best price online but they even add an additional discount on my purchase to include extended warranty. from the time I park my car I was greed with a smile and made me feel welcome and appreciate. the dealer never push me to buy, and worked with my budgets that suit my need. including the sale general manager has help me to lower the price to were I would feel comfortable. This dealership had made me feel so welcome that I decided to buy a car and even in the financing dept. He help me find the lowest APR and the longest that will suite my budgets. Thank you Toyota of Olympia for making my car buying experience a dream. I will recommend you not only to my Soldiers but to anyone that need an excellent car buying experience. Now that's a NO HASSLE GUARRANTY service. More
Excellent Service Staff My experience with the Toyota of Olympia Service Team has been excellent lately. Yesterday my rear sliding glass window shattered on I-5 spontaneously My experience with the Toyota of Olympia Service Team has been excellent lately. Yesterday my rear sliding glass window shattered on I-5 spontaneously (most likely a manufacturer defect, but who can tell). It was very puzzling, and I guess it is an uncommon occurrence, but it happened right as I was going down the Interstate and took me by surprise. I took it to Toyota of Olympia and they managed to get it jobbed in, get me a rental, and get me back on the road within 24-hours (all this without an appointment, either). Best of all, they didn't charge me for the repair nor the rental, and this little episode could have set me back $500 easily. So thanks to the service team who took care of me in my time of need! You guys are great Americans and I truly appreciate the five-star quality service you offered me! More
Overall experience was greaf!! Everyone was very courteous & friendly. Thank you Tony Petrina & Beyoung C, they went above & beyond their job duties for me to get my vehicle. Thanks Everyone was very courteous & friendly. Thank you Tony Petrina & Beyoung C, they went above & beyond their job duties for me to get my vehicle. Thanks again, you guys are awesome. AH More
Trade-in my 4Runner to a new 2017 Camry LE Our whole family & we also recommend to this Toyota of Olympia dealer because of Kosal Peth, he's doing an excellent job for our family. Our whole family & we also recommend to this Toyota of Olympia dealer because of Kosal Peth, he's doing an excellent job for our family. More
Rodney made Toyota of Olympia great again! I was looking for a good used Prius with low mileage for my teenage daughter and Rodney found it for me. His customer service and car knowledge was g I was looking for a good used Prius with low mileage for my teenage daughter and Rodney found it for me. His customer service and car knowledge was great! He provided me with the facts I needed without the pressure of buying. If you're ever looking for a friend in the car business he's your guy. More