Toyota of North Miami - Service Center

BE Aware of service department. they diagnostic and quoted me to fix my car was over $4,000. For a hybrid battery. Once Toyota had to cover over warranty, they changed the diagnos they diagnostic and quoted me to fix my car was over $4,000. For a hybrid battery. Once Toyota had to cover over warranty, they changed the diagnostic to a $750 motor fan. Not covered. They almost committed customer fraud. After complaining about it, they basically told me to go elsewhere to fix my car. If this happens call the Toyota USA to complain, they need to bear responsibility for these fraudulent diagnostics and try to take customers hard earned money. After all I changed the Fan Motor which was not the issue it was the actual battery that Kendall Toyota replaced under warranty. Mr. Richard Martin, told me to pick up my car and fix it elsewhere on an email after I explained my situation and the miss diagnostic. More

I tried to buy an OEM replacement part from the service center at Toyota of North Miami. The website advertised free shipping within Miami Dade & said to contact them after check out to arrange. When I con center at Toyota of North Miami. The website advertised free shipping within Miami Dade & said to contact them after check out to arrange. When I contacted them, they claimed there was a minimum purchase required for free shipping. This was not what the website states (it actually claims $75 minimum to ship anywhere and free shipping for all orders in Miami Dade). If they feel free to be dishonest about a $10 sale, imagine what they would stoop to during a $25000 car sale! AVOID! More

Isn’t posible less than 1 star? Complete mess this service shop. I was there Two days ago, Costumer #4858980, Invoice 1015446, June 25 and it was awful. First, everyone left shut lights off, close the service shop. I was there Two days ago, Costumer #4858980, Invoice 1015446, June 25 and it was awful. First, everyone left shut lights off, close the doors and I was inside waiting for they call me to delivery my car. When someone notice and ask me then game the keys and invoice. Outside my car was in the middle of the street, in my way back to home I notice the hood was loose, undercar they let a cover loose too, the tires weren’t rotate. What do they do. I was their client about 4 years, I don’t think comeback to this junker. More

This dealer over their customers for dealer fees, over price car with dens, scratches, wear out tires. I don't see my self doing business with this dealer. price car with dens, scratches, wear out tires. I don't see my self doing business with this dealer. More

Had a good experience at the dealer Euly and the staff made me feel safe with there social distancing and mask wearing the service was great also made me feel safe with there social distancing and mask wearing the service was great also More

Had a great experience at Toyota of north Miami bought tires at a great sale price was done promptly car feels better than ever before tires at a great sale price was done promptly car feels better than ever before More

I have had two disgusting experiences in that dealership. That dealership charges more fees than any other dealership in Miami. That makes me wonder if those positive reviews are real or fake because those p That dealership charges more fees than any other dealership in Miami. That makes me wonder if those positive reviews are real or fake because those people there took advantage of me, for being uneducated when it comes to buying a car, that I ended up paying for Corolla a lot of money, and now that car is not even worth what I financed. Those people are really manipulative and misleading. They should be ashamed. By the way, those people are not that friendly when you tell them some real truths in their faces about all the crap that they charge you, that in the end goes straight to their pockets. More

I was getting crazy high quotes on counter of parts , good thing is I went online and for my surprise they have an online parts department at the same dealer ,but they don’t work together , for my surpr good thing is I went online and for my surprise they have an online parts department at the same dealer ,but they don’t work together , for my surprise everything is with so much discount it maybe the best prices on the web at least closets to me. https://parts.toyotaofnorthmiami.com/ i talked to Sebastian he helped me with the parts and is a great service. I would not recommend going nearby the parts counter . More

It’s always a good experience when I take my car for maintenances to Toyota of North Miami. Juan David my service advisor provided me with the greatest experience as always. Thank you for taking the ti maintenances to Toyota of North Miami. Juan David my service advisor provided me with the greatest experience as always. Thank you for taking the time to explain everything was done in great detail . Good job Toyota of North Miami having a great employee as Juan David Hernadez 👏 More