Toyota of North Miami - Service Center

I really like the hospitality at Your facility I will always be a Toyota customer Thank you always be a Toyota customer Thank you More

I came in around 2:09pm was promised for it to take 1 hour and thirty minutes for an oil change !. It was a long time but I decided it was worth the wait . Two hours has passed by (also to mention I seen hour and thirty minutes for an oil change !. It was a long time but I decided it was worth the wait . Two hours has passed by (also to mention I seen people who came after me leaving before me )and no car so I went up to the cashier asked for my paperwork and it was no where to be found . She called an associate I thought I was going to be helped and he got my information told me he would be back . I see him walking around and chatting with others and left me with no updates , now I am getting worried . I wait another 30 minutes I speak with another associate he finally got me some answers . Apparently the guy who submitted my car somehow left to go home and my paperwork was never submitted for the oil change . I ended up leaving around 5:15pm . Worst customer service ever , I was I was updated more often and that office just seems so unorganized and unreliable. More

I am very happy for the service an help ai like jagenson very nice person very nice person More

Prestige Richardson is the most accommodating and helpful person. He took time to explain what needs to be done in my car. He keeps me posted what is going on. person. He took time to explain what needs to be done in my car. He keeps me posted what is going on. More

This was a really good experience. The service department was excellent. Assistant manager Billy L. was extremely helpful. The service department was excellent. Assistant manager Billy L. was extremely helpful. More

Sonel Augustin was excellent! Not too happy with the new windshield wipers. They make noise that I never had before. Also I have a permanent light saying “Passenger Airbag Of Not too happy with the new windshield wipers. They make noise that I never had before. Also I have a permanent light saying “Passenger Airbag Off” that I never had before. More

Robertho, Antoine, Trinidad, and team are extremely astute, polite, and knowledgeable about the mechanics, technology, and products. They are extremely professional and are able to solve any problem th astute, polite, and knowledgeable about the mechanics, technology, and products. They are extremely professional and are able to solve any problem that I have or had with my vehicle. That is the reason why I have been a Toyota customer for over 19 years! More

Peter, the manager was amazing. Got the job done quickly and got me on my way. Got the job done quickly and got me on my way. More

Left car steering wheel and door frame dirty with grease after oil change. Nobody was able to fix my issue with Bluetooth. Got price quote for tires that was ridiculously high. after oil change. Nobody was able to fix my issue with Bluetooth. Got price quote for tires that was ridiculously high. More

Excellent service at this location. Great communication and quick turnaround by my service advisor prestige! Thank you Great communication and quick turnaround by my service advisor prestige! Thank you More