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Toyota of North Miami

Miami, FL

4.2
434 Reviews
Toyota of North Miami is a Miami-based dealership that offers you a superior selection of new Toyota vehicles, as well as a large inventory of used vehicles and certified pre-owned Toyotas. We also stay on top of the latest up and coming vehicles, such as the 2020 Toyota Venza, to ensure you always have the latest info on Toyota vehicles. We’re conveniently located off of I-95, not far from North Miami Beach, and our storefront has more than 85,000 square feet of shopping space. With so much room, we always have more than 1,000 vehicles in stock at all times, including popular models like the Toyota Camry, Toyota RAV4, Toyota Corolla, and Toyota Prius. Each of our vehicles is offered with Our Best Price.
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16600 N.W. 2nd Avenue

Miami, FL

33169

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Showing 434 reviews

January 07, 2015

Horrible service!!! Waited 15 min for assistance. No smile no hello. Had to demand they bring out my car after 2hrs. Which they didn't even start working on. Thumbs down More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 21, 2015 -

Toyota of North Miami responded

Hi Leo - Thank you for your feedback. I am very disappointed to hear about your experience with our service department, and I want to personally apologize on behalf of the dealership and our staff. We are committed to providing fast and efficient service, and I am sorry that our team kept you waiting. I can assure you that this will never happen again, and I would appreciate if you gave us an opportunity to regain your business.Please feel free to contact me personally, and I will do everything in my power to help rectify the situation. -Eric Friedman, Dealer Principal

January 04, 2015

Worst Dealer in Florida My experience with this dealer was definitely the worst ever experienced when buying a car. It is well known that in the search for the perfect car, o More

by Gin H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 19, 2015 -

Toyota of North Miami responded

Hi Gin - We appreciate your feedback. I want to personally apologize for the bad experience you had with our dealership. It was never our intention to upset you in any way. We strive to make the buying process as easy and efficient as possible for all of our customers, and I am sorry to hear that we fell short this time. I apologize for our error in charging your card twice. We truly value your business, and I would appreciate the opportunity to further speak with you about your situation personally. Feel free to reach out to me at your convenience at (305) 652-6500, and I will do what I can to help make things right. -Eric Friedman, Dealer Principal

December 17, 2014

Wonderful experience! We bought a car from Ruban and had a great experience, very friendly and helpful. Mike also made sure we were well taken car of, we got an excellent d More

by sus
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 05, 2014

Excellent service and amazing staff. Great people, good sellers who know how to satisfy customer requirements, without neglecting its objectives, great patience, especially Michael Diaz, More

by YoYo20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 30, 2014

Will never go there agaiN! The worst service i have ever had!! David Rodriguez was so rude and unprofessional! Did not take care about me and he didn't listen me at all! More

by alileiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 15, 2014 -

Toyota of North Miami responded

Hello - We appreciate your feedback. Thank you for your review. Your comments are very important to our team. I want to personally apologize for your bad experience with our dealership. We really do strive to provide the best customer service possible, and I am sorry that we fell short this time. Satisfying our customers is our number one goal, and I am disappointed to hear that you left the dealership dissatisfied. If there is anything I can do to help make this situation right, please feel free to reach out to me at your convenience at (305) 652-6500. We would love the opportunity to regain your business. -Eric Friedman, Dealer Principal

November 21, 2014

Amazing Purchase with Joseph Province! With my overall experience purchasing a car, With Joseph Province I had the best one! got an excellent deal, he was honest throughout the entire proce More

by Derk Claussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 19, 2014

Thanks Robertho!!! Thanks to Robertho's kindness I left pleased instead of PISSED! I got their at 7:00 am to have my car serviced. I did not have an appointment but that More

by Warday65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 01, 2014

Took my car in for service Took my car into service November 1, 2014 my experience was very pleasant everybody was very professional and friendly and made you very comfortable i More

by skydive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Morillo, Roberto Nieves
October 27, 2014

Great CPO Purchase Experience Bottom Line ----------- Location: Welcoming, Relaxing Personnel: Courteous, Professional Sales Process: Direct, Customer Sensitive Summary More

by JulesP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andres-Finance
October 13, 2014

sale of car So my wife and I decided to get rid of our Luxurious Tahoe due to the gas spending. I contact this dealer for a used Camry hybrid...At first we were More

by djos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Oruska, Frantzy Dabel
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