Toyota of North Charlotte - Service Center

edwin montalvo Edwin was very professional and friendly. I went in for 10,000 mile service and my vehicle was done before the time he stated. I was impressed with th Edwin was very professional and friendly. I went in for 10,000 mile service and my vehicle was done before the time he stated. I was impressed with the service More

Curb Fight After going over an unmarked curb to a restaurant entramce, some shileds were dislodged underneath my 2017 RAV4. When I took my vehicle in to be check After going over an unmarked curb to a restaurant entramce, some shileds were dislodged underneath my 2017 RAV4. When I took my vehicle in to be checked, Lou Simmet greeted me with a smile. He carefully listend to my story and wrote notes accordingly. After the diagnosis. Lou explained the damange as well as my options for repair. Lou is very professional in his work and I would recommned him for help servcing your vehicle. More

Friendly and through. I was impressed with how fast my service was completed and the friendliness of everyone. Edwin was very friendly and concerned that I was satisfied wi I was impressed with how fast my service was completed and the friendliness of everyone. Edwin was very friendly and concerned that I was satisfied with my service experience. More

Fast and expert service Brought my van in without and appointment and it was done ridiculously fast. Always happy with the service and attention to detail I get from Toyota o Brought my van in without and appointment and it was done ridiculously fast. Always happy with the service and attention to detail I get from Toyota of N Charlotte. More

Total Satisfaction Ty Cooke was so very attentive from the moment I arrived and checked on questions I had and went out of his way to see that my service was done in a t Ty Cooke was so very attentive from the moment I arrived and checked on questions I had and went out of his way to see that my service was done in a timely manner. More

Good experience. Connor McCullough, our Toyota rep was friendly, courteous, and helpful. The repairs and service to the vehicle seem to have been done right and were c Connor McCullough, our Toyota rep was friendly, courteous, and helpful. The repairs and service to the vehicle seem to have been done right and were completed in a timely manner. My only negative is I think the cost for the brake service is higher than can be gotten at other reputable service dealers. More

Sales and Service Have purchased several vehicles here. This is the best dealership we've ever dealt with. Chris Supple has always worked with us on purchases. Always t Have purchased several vehicles here. This is the best dealership we've ever dealt with. Chris Supple has always worked with us on purchases. Always take vehicles back for service, even tho it is a fairly long drive from where we live, because they provide excellent customer service. Dealt with Lou Simmet this last time. More

Great Service Connor Mccolluogh did a great job handling my service needs. When I asked him about tires, he pointed out a sale buy 3 get 1 free and I also got a Mic Connor Mccolluogh did a great job handling my service needs. When I asked him about tires, he pointed out a sale buy 3 get 1 free and I also got a Michelin rebate form. The atmosphere at the dealership is very pleasant and the food bar is a nice touch, since most of us customers are coming from or going to someplace and it is nice to know you can get a variety of items at the dealership. The lounge chairs are also very comfortable. I am a long time customer and have gotten all of my TOYOTA service at you dealership since 2007. More

Superior Service Every Time! whether its routine, major or warranty service this place gets it right every time! I've had the pleasure of working with most of the service profess whether its routine, major or warranty service this place gets it right every time! I've had the pleasure of working with most of the service professionals here over the years. The last visit which was just for a warranty dash replacement was business as usual. This time I worked with Mr. Rob Milligan, another terrific advisor and great addition to the team! I go out of my way to service my vehicle here because customer service is a dying art they are bringing it back to life! RRS- More

Realistic time estimate From the friendly greeting upon arrival in the service pull through, thru the conversation with my service advisor, it is the people and the quality From the friendly greeting upon arrival in the service pull through, thru the conversation with my service advisor, it is the people and the quality of service that keeps me returning to Toyota of North Charlotte. On my most recent visit, Bret Rise wanted to be sure I knew that they were quite busy, and my unscheduled preventive maintenance may take several hours. The complimentary shuttle service was offered, but waiting for my vehicle was easy to do in the customer lounge. I actually made it a point to take his business card so I could let others know I appreciated the service and the treatment. More