Toyota of North Charlotte - Service Center

Outstanding Service I take both of our cars to Toyota of North Charlotte for service. Will Gaddy has been my primary contact, and over the years he has earned my respect I take both of our cars to Toyota of North Charlotte for service. Will Gaddy has been my primary contact, and over the years he has earned my respect and trust. I will be trading two cars in the next year or two. If I trade cars at Toyota of North Charlotte, it will be primarily because of Will Gaddy and his crew (unless the Sales Department screws up). More

My Tire had blew out while on the highway. I leased a 2015 Toyota Avalon, on June 29, 2015. I didn't drive the care for almost 2 weeks, due to my past experince of the new car 30 day curse. I leased a 2015 Toyota Avalon, on June 29, 2015. I didn't drive the care for almost 2 weeks, due to my past experince of the new car 30 day curse. The last two time beside this one I leased Toyota's and my car has been in some kind of accident no fault of mine within the 30 days o fpurchasing the car. I decide to drive my car on July 4th holiday, to get a feel of the sleek new style and comfort. I hit a hole in hte road and demoished my front right tire. After trying to get Toyota care on line to come and repair the tire ( which never happen) AAA was called and repaired the tire within 45 mins of my call. I brought me car into the dealership that following Monday at which the dealership got right on the problem, but after my ordeal with Toyotacare the previous day Stephanie- customer relations manager was very professional, caring and most of all took my complaints serious. After I spoke with her, she not only directed mt to service, walked me over, and keep me abreast of the serivce time line. In service Lauren Aronovski was my service personnel who was not only knowledgeable of the car, tire and what was going ot happen ( how it would take) keep me abreast also on what was going on (had to determine how it happen), she was genernally considered about my previous ( day from H---) and that I wasn't there to make this matter any worse than what I had already experience. Before I left the dealership I was told Lauren Aronovski would be in contact with me when the tire was available (out of stock) later that day. Lauren Aronovski did call me to inform me that tire was in. When I returned to the dealership she was a pleasent as the first time I saw/meet her. I had to also come back to pick up jack ( damage the day before), once again she called very pleasent, professional to inform me I could pick up the item. If I could have had this type of service from Toyota Care (while I was stranded on a busy highway) my 30 day new car curse wouldn't have matter. Go Toyota North Charlottte, I will be buying and sending my family, friends and collegue there to purchase or get GOOD service. Thank you once again More

Service visit Entire experience was pleasant. Russell Martin was very professional and kept me informed on the progress of my service. Great service and friendly a Entire experience was pleasant. Russell Martin was very professional and kept me informed on the progress of my service. Great service and friendly atmosphere. Very reasonable price on service More

Tacoma Service Thank you Connor McCullough for the great service. I appreciate the assistance and the heads up on the spark plug replacement. I look forward to my ne Thank you Connor McCullough for the great service. I appreciate the assistance and the heads up on the spark plug replacement. I look forward to my next visit when my warranty replacement parts arrive. More

Best service around! Ask for Eric Olsen! I have a Toyota that is 11yrs old with over 250k miles and they keep it running with quality service and support. I can't say enough about the service I have a Toyota that is 11yrs old with over 250k miles and they keep it running with quality service and support. I can't say enough about the service I get at Toyota of N. Charlotte. Eric Olsen is my contact and he continues to impress me with his professionalism. Great service, great people and good prices. More

15K maintenance Thank you Eric Olsen. My service took much less time than expected and I really appreciate the car wash! Nice touch. ???? waiting area was nice with Thank you Eric Olsen. My service took much less time than expected and I really appreciate the car wash! Nice touch. ???? waiting area was nice with plenty of space, enjoyed watching HGTV and the magazine selection was excellent too. Tamara More

Timely service Edwin Montalvo was wonderful. I was just driving by the dealership when I realized my car was 100 miles from it's 200,000 mile service, so I turned in Edwin Montalvo was wonderful. I was just driving by the dealership when I realized my car was 100 miles from it's 200,000 mile service, so I turned in with high hopes. Edwin got my car in, and it was finished in little over an hour. I was even able to use a coupon for twenty dollars off that I had in my glove box. While I waited, Nicolette Gaspey showed me the 2015 Priuses on the lot. I was able to test drive one. More

Tundra service Lauren Aronovski was dealing with a client on the phone and handling my service check out at the same time. I have had dealings with Lauren in the pas Lauren Aronovski was dealing with a client on the phone and handling my service check out at the same time. I have had dealings with Lauren in the past and she is always very professional, efficient and thorough. Myself and my wife will be back and look for Lauren again for our service needs. More

Great service Prompt, friendly, and professional service when I went to get my 4Runner tuned up. Would recommend to anyone, will certainly be coming back when looki Prompt, friendly, and professional service when I went to get my 4Runner tuned up. Would recommend to anyone, will certainly be coming back when looking for a new Toyota. More

Service for 15k Camry My Camry was due for its 15k service. Lou Simmet took very good care of me. I was a little early for my appointment. No worries he said. In fact I w My Camry was due for its 15k service. Lou Simmet took very good care of me. I was a little early for my appointment. No worries he said. In fact I was in and out in 45 minutes. Very happy about that. I have always been treated very well at your dealership and will not buy a car from any other. Love the Toyotas. More