Toyota of North Charlotte - Service Center

Great Service Experience I had to have part of the air conditioning system replaced before the weather heated up. The repair took longer than expected, and Eric Olsen made su I had to have part of the air conditioning system replaced before the weather heated up. The repair took longer than expected, and Eric Olsen made sure that I was not without a vehicle overnight. After seeing the amount of disassembly required to get the part changed, I am very happy that I had the work done at a certified Toyota service center. More

Service Great customer service! Had my car done in no time and did a good job on it. They even let me bring my dog. Over all great company! Great customer service! Had my car done in no time and did a good job on it. They even let me bring my dog. Over all great company! More

Awesome Help Thank you so much for your Help with my challenging vehicle and purchase of a vehicle. Eric Olsen always expresses Extreme Kindness.I know I can be Thank you so much for your Help with my challenging vehicle and purchase of a vehicle. Eric Olsen always expresses Extreme Kindness.I know I can be a difficult customer but he still goes out of your way to make sure the job is done right and I am a satisfied customer. I can trully see his kindness is not pretend, it's real and I Hope Toyota knows that Mr. Olsen is a Great asset to there company. Sincerely, Mika More

Great Customer Service I have been doing business with Toyota of North Charlotte since 2004 when I purchased my first Highlander. During that time, I have mainly worked wit I have been doing business with Toyota of North Charlotte since 2004 when I purchased my first Highlander. During that time, I have mainly worked with Eric Olsen and Will Gaddy. These men are great in explaining what my vehicle needs, they let me know in advance if some major maintenance item is coming up so I will not be surprised and take great pains to explain everything to my satisfaction. My husband always said he was glad we found a service center we could trust. In fact, I called Eric for his opinion before I purchased my 2015 Highlander. As long as Eric and Will work in the service department, I will continue to bring my vehicle to this Toyota dealership and will recommend to my friends. More

FINALLY!!! After 4-5 trips, you finally corrected my malfunctioning blind spot monitor. You replaced it when you did some body work, but it never was right. I un After 4-5 trips, you finally corrected my malfunctioning blind spot monitor. You replaced it when you did some body work, but it never was right. I understand this is new tech and it took for you to get up to speed. Works great now-many thanks! More

Friendly Every time i go and get my car service i have always got the best customer service there is from when you drive in until you leaveout Russell Martin k Every time i go and get my car service i have always got the best customer service there is from when you drive in until you leaveout Russell Martin keep me inform on my car words can't express how i fill whenI'm there More

Great Service I took my car in for the 125K service. My service adviser Edwin Montalvo took the time to explain what repairs were needed. My bill was quite expens I took my car in for the 125K service. My service adviser Edwin Montalvo took the time to explain what repairs were needed. My bill was quite expensive but Edwin was great in finding coupons I could use to reduce the cost. I have been a loyal customer since 2002 and will continue. Thanks for a great experience. Edwin Montalvo is an asset to the business!! More

Great Service - Great Car I always go to Toyota of North Charlotte to buy my cars. Everyone is great to work with and really knows their product. Wesley Ashe, Nicolette Glasp I always go to Toyota of North Charlotte to buy my cars. Everyone is great to work with and really knows their product. Wesley Ashe, Nicolette Glaspey and Shaderria Terry were very helpful. They are really enthusiastic about their product and their job. I could not have picked a better team. I did not plan to buy a car that day, but the deal and the car were just too good to pass by. I love Toyota of North Charlotte and I love my new 2016 Prius...my little red sports car. More

Highly dependable Toyota of North Charlotte has always done an outstanding job of servicing my vehicles. The service writer Eric Olsen did an outstanding job of greetin Toyota of North Charlotte has always done an outstanding job of servicing my vehicles. The service writer Eric Olsen did an outstanding job of greeting me and jumping right in to take care of starting the service. He authorized a 10% discount for a coupon received in the mail. Eric Olsen has looked after me so well that we have become pretty good friends over the years. He is very knowledgeable about Toyota vehicles. If I experience a problem I feel I can call Eric and get a dependable answer. More

Service rendered Lou Simmer was courteous and helpful.He helped with timelines of the service, explanation of additional potential and immediate problems. He answers q Lou Simmer was courteous and helpful.He helped with timelines of the service, explanation of additional potential and immediate problems. He answers questions I had. All around service was excellent. I received immediate attention, upon arrival. Thank you! More