Toyota of North Charlotte - Service Center

BEST PLACE To buy and SERVICE your CAR By far the BEST PLACE To buy and SERVICE your CAR!! THE service is awesome, Will Gaddy and his leadership team make it look easy by providing HANDS DO By far the BEST PLACE To buy and SERVICE your CAR!! THE service is awesome, Will Gaddy and his leadership team make it look easy by providing HANDS DOWN THE BEST EXPERIENCE!! I Wont go anywhere else to buy or service my vehicles!! Trustworthy people that you normally wouldn't find at you local service center or dealership!! More

Outstanding service department. I have been taking my 2003 Avalon to this dealership since it opened. Over the years, Eric Olsen and Will Gaddy have earned my total confidence. They I have been taking my 2003 Avalon to this dealership since it opened. Over the years, Eric Olsen and Will Gaddy have earned my total confidence. They are competent, efficient, and, above all, have the integrity you wish all auto service folks had. I even started bringing a second car, an Acura(!), to this dealership for service rather taking it to a Honda dealership (after I became concerned about their level of honesty and competence). Recommend Toyota of North Charlotte highly. More

Leadership Excellence! Will Gaddy is responsible and responsive. Although he's not my primary service specialist, he's always available. In addition, Will has not let me nor Will Gaddy is responsible and responsive. Although he's not my primary service specialist, he's always available. In addition, Will has not let me nor anyone that I've referred to him down. When I need for my Prius or 4-Runner to be looked at, he has been there to help as a coach on the next steps in service. Because of him, we've not taken our vehicles outside of this dealership for maintenance. That says a lot considering that the competition praises about their own promotions. Forever Toyota of North Charlotte, M. Culp More

Great service department - average at best sales department The service department has always handled any service issue on my Toyotas professionally. Repair time, cost, and customer service have been good. I The service department has always handled any service issue on my Toyotas professionally. Repair time, cost, and customer service have been good. I would recommend this dealer regarding servicing Toyotas. On the sales side - I have purchased numerous vehicles at various dealers over the last 20 years, including one from Toyota of North Charlotte. I purchased my most recent Toyota at another dealer due to the frustrating process and overly complicated paperwork at Toyota of NC. I would recommend purchasing from another Toyota dealer. More

10000 mile service I got prompt, courteous service. Edwin Montalvo made sure my Highlander was serviced by the manufacturer guidelines and saved me money. I also appreci I got prompt, courteous service. Edwin Montalvo made sure my Highlander was serviced by the manufacturer guidelines and saved me money. I also appreciated the car wash. I would recommend the service department with no reservations. More

Great Service Needed to have a 25k service on my 2015 Highlander when in Charlotte visiting my children. Russell Martin Got me in on a Saturday AM and completed all Needed to have a 25k service on my 2015 Highlander when in Charlotte visiting my children. Russell Martin Got me in on a Saturday AM and completed all the services in about an hour, which included finding a nail in my tire, fixing it and washing the car! Thanks for the great service More

Service My experience at the dealership has been good so far. I am new to the area and I am used to having a designated team work on my car. I was assigned My experience at the dealership has been good so far. I am new to the area and I am used to having a designated team work on my car. I was assigned a team and that team always serviced my car. However, the serviced overall has been good. More

Excellent Service Mr. Gaddy was very courteous and professional in the excellent service he provided. I will be looking for him whenever I need to bring my car in for s Mr. Gaddy was very courteous and professional in the excellent service he provided. I will be looking for him whenever I need to bring my car in for service. More

Excellent Service Once Again! I had my 2011 Avalon in for 70K service at Toyota of North Charlotte and was pleased to Lou Simmet as my Advisor. He was most helpful and straight for I had my 2011 Avalon in for 70K service at Toyota of North Charlotte and was pleased to Lou Simmet as my Advisor. He was most helpful and straight forward with advice on recommended additional service needed. He provided excellent support with meaningful suggestions. Thanks for a job. Well Done. More

6 Month Service This is the second Camry we have leased from this dealership and have found the entire service department staff and Mr. Lou Simmet in particular to be This is the second Camry we have leased from this dealership and have found the entire service department staff and Mr. Lou Simmet in particular to be efficient, courteous and polite in every visit we have had. This was the initial service we have had on this vehicle and I knew as soon as I walked in and saw Lou behind the counter that our service needs would be handled professionally and completely. They even washed the car! More