Toyota of North Charlotte - Service Center

Friendly, Knowledgeable Service I made an appointment for 2015 Camry's 10000 service. Lou Simmet met me at my car and welcomed me to the dealership. Very friendly! He explained what I made an appointment for 2015 Camry's 10000 service. Lou Simmet met me at my car and welcomed me to the dealership. Very friendly! He explained what services were to be completed and said it would take approx. 1 hour. He also noted that my registration would be expiring in less than 2 months and that this would be a good time to get the inspection done and that it would save me an additional trip. I got everything done and was out of the dealership in 45 min. Lou was very professional and friendly in his dealings with me. An enjoyable experience. More

brake check Went in for a rear brake check. They just needed cleaning and adjustments which they did. They were also able to take care of a safety recall, at ch Went in for a rear brake check. They just needed cleaning and adjustments which they did. They were also able to take care of a safety recall, at check out I got a price on a mud flap, they had it and installed it for me. Great service. I always have a great service when there. All the staff is excellent. Thank you. I have to also mention great service from Eric Olson whom I have dealt with in past services More

Service Advisor My wife and I have leased two Camrys from Toyota Of North Charlotte over the past four years. We have always dealt with Ty Cooke as our Service Advis My wife and I have leased two Camrys from Toyota Of North Charlotte over the past four years. We have always dealt with Ty Cooke as our Service Advisor. Ty is very professional, knowledgeable and courteous. Even though we live almost an hour drive away, it is people like Ty that keep us coming back to your dealership! More

Key Fob Service I needed key fob service for my 2007 Prius and Russell Martin provided excellent customer service during the visit. He was courteous and was very he I needed key fob service for my 2007 Prius and Russell Martin provided excellent customer service during the visit. He was courteous and was very helpful overall. More

Service by Lou Simmet The no appointment drive-in service turnaround is outstanding. It was a joy to interface with Lou Simmet. He was the consummate professional and hones The no appointment drive-in service turnaround is outstanding. It was a joy to interface with Lou Simmet. He was the consummate professional and honest to the core. His knowledge of our 2007 Avalon was impressive, given all the other models he has to deal with each day. The dealership is super clean, with a customer waiting area to be admired by all other dealers. I believe the back room mechanics are efficient and well trained. I was in and out in a little more than an hour. And, by the way, the free car wash was greatly appreciated, as our car was in bad need of a good bath. Keep up the good work and give Lou Simmet an Atta-Boy for me. More

Pleased Easy to get an appointment, greeted as soon as I pulled in and the price was great. A little busy the day I went so it took a while for an oil change Easy to get an appointment, greeted as soon as I pulled in and the price was great. A little busy the day I went so it took a while for an oil change but can't complain too much otherwise. More

Going the extra!! My family has purchased multiple cars from Toyota of North Charlotte. Eric Olsen has always assisted with our vehicle service. Eric's knowledge of My family has purchased multiple cars from Toyota of North Charlotte. Eric Olsen has always assisted with our vehicle service. Eric's knowledge of the Toyota product and ability to communicate with customers is far superior than most. From a crazy annoying noise to recommended vehicle service, Eric is Always willing to do what it takes to complete the job correctly the first time. Thanks for all More

Regular maintence Greeted right away. Very friendly and explained what they would be doing to my car and the estimated cost. Also told me about how long it would take. Greeted right away. Very friendly and explained what they would be doing to my car and the estimated cost. Also told me about how long it would take. I have been through many dealerships and I have to say so far this one is the best yet. More

Connor Mccullough Easy making an appointment to have the safety check done on my car, the service was great and on time, Connor is very helpful, thank you Connor McCul Easy making an appointment to have the safety check done on my car, the service was great and on time, Connor is very helpful, thank you Connor McCullough!! More

Warranty work Rachel Fichtel checked me in and out for my warranty service. She was very courteous and conscientious. I plan to return to Toyota of North Charlotte Rachel Fichtel checked me in and out for my warranty service. She was very courteous and conscientious. I plan to return to Toyota of North Charlotte for any future warranty work. More