Toyota of North Charlotte - Service Center

Toyota always means quality service and helpful advice. I always take my Toyota to their service department and have Will Gaddy take care of my situation. In so doing I KNOW it will be resolved quickly and I always take my Toyota to their service department and have Will Gaddy take care of my situation. In so doing I KNOW it will be resolved quickly and efficiently. Not only is Will an excellent service writer but he also has a great personality and he's very easy to work with. I will continue to take my Toyota Tacoma to Toyota and have Will take care of it. I know it will be in good hands ! More

Service done right the first time I have been going to this dealership since I moved to town, never disappointed. Edwin Montalvo worked with me on my last visit, he was excellent and c I have been going to this dealership since I moved to town, never disappointed. Edwin Montalvo worked with me on my last visit, he was excellent and communicated my next steps. Great place to have your car serviced. Thank you for the great experience. More

Regular Maintenance I went in for mt 25,000 mile maintenance visit. Connor McCullough met me outside. He's a very pleasant young man, great personality. Afterwards, h I went in for mt 25,000 mile maintenance visit. Connor McCullough met me outside. He's a very pleasant young man, great personality. Afterwards, he went over what was/wasn't found. I will be continuing my service at this dealership. More

Service at Toyota of North Charlotte Taking my Toyota Tundra to Edwin Montalvo at Toyota of North Charlotte is carefree. I have been taking my vehicle to him for four years and am confid Taking my Toyota Tundra to Edwin Montalvo at Toyota of North Charlotte is carefree. I have been taking my vehicle to him for four years and am confident with him knowing that he is extremely thorough. If you ask for Edwin Montalvo when you take your vehicle to Toyota of North Charlotte you will notice immediately why I continue to be pleased every time I put my vehicle in his hands. More

Routine service Eric Olsen assisted me during this and many previous visits to the service center. He has consistently provided me with top notched service and court Eric Olsen assisted me during this and many previous visits to the service center. He has consistently provided me with top notched service and courtesy. The quality of his service reflects well on Toyota of North Charlotte. More

Very satisfied. Bret Rise, one of your Assistant Manager, has been very courteous and very helpful. He has the patience to explain to me what I need in my car. Bret Rise, one of your Assistant Manager, has been very courteous and very helpful. He has the patience to explain to me what I need in my car. More

Excellent customer service Edwin montalvo was excellent in resolving all the issues with my tundra as well as with handling the insurance adjuster and rental car service. Can't Edwin montalvo was excellent in resolving all the issues with my tundra as well as with handling the insurance adjuster and rental car service. Can't beat a tundra nor service dept More

Thank you Toyota of N. Charlotte for your excellent service As soon as I drove up a young gentleman was right there ready to assist me. He quickly got the information needed from my vehicle and escorted me ins As soon as I drove up a young gentleman was right there ready to assist me. He quickly got the information needed from my vehicle and escorted me inside the building. It took him a matter of seconds to pull up my account. He saw I brought breakfast with me (biscuit and coffee), and said if I needed more coffee with my breakfast to help my self. It was complimentary. The tables in the sitting area are a plus. We got the new Avalon at another dealership, but come to this dealership because of the clientele. This is why we come here. More

Fair, Honest, Compleated in a reasonable time. Lou was able to work me into the service schedule even though I had not given much notice. Lou has always been helpful and willing to work with me. Lou was able to work me into the service schedule even though I had not given much notice. Lou has always been helpful and willing to work with me. More

Very satisfying service experience Lou Simmet was there to greet me when I pulled my car into the service area. Lou got the paperwork in order and got my car in for service almost imme Lou Simmet was there to greet me when I pulled my car into the service area. Lou got the paperwork in order and got my car in for service almost immediately. As soon as my car was done being serviced, Lou came and got me so I could check out and be on my way. The overall time from check in until I checked out was very minimal and less than I expected. More