Toyota of North Charlotte

Great dealership to purchase a vehicle from! A comfortable atmosphere and well trained employees and better rates than smaller dealerships . A great place to shop for a vehicle and a very updated A comfortable atmosphere and well trained employees and better rates than smaller dealerships . A great place to shop for a vehicle and a very updated and clean facility. More

Great experience Very helpful and negotiable and a quick buying experience. Will return again. They were very quick and informative when purchasing my truck. Very frie Very helpful and negotiable and a quick buying experience. Will return again. They were very quick and informative when purchasing my truck. Very friendly atmosphere. More

Long Term Experience with Dealership and Service Department Will and Eric are excellent to work with. They take great care of me. Could not be more satisfied. Would recommend to all Toyota owners. Will and Eric are excellent to work with. They take great care of me. Could not be more satisfied. Would recommend to all Toyota owners. More

Bought Camry No pressure, no argument or back and forth. Great people, Jamie and Michael, to work with. Test drove any vehicle we wanted to, Decided on a Camry. No pressure, no argument or back and forth. Great people, Jamie and Michael, to work with. Test drove any vehicle we wanted to, Decided on a Camry. More

New Purchase - Great Service We were in the market to purchase new Rav4 SE and had been searching online, but wanted to see colors and options in person. Toyota of North Charlotte We were in the market to purchase new Rav4 SE and had been searching online, but wanted to see colors and options in person. Toyota of North Charlotte had more cars to look at which gave us more colors and options to view than any other dealership we had previously considered. They happily located the vehicles we were interested in on their huge lot and pulled them out for us to take a closer look. Even though the one we chose had an internet price, Randy gladly took our offer to be reviewed by the manager and they accepted it! We were there on a Saturday evening so there wasn't a way for us to contact our bank to provide our own financing, but Kim was able to do the paperwork for us so we could bring a check from our bank on Monday and take the car home that night. When we came back with the check, Cathy quickly finished up the necessary paperwork, picked up our floor/cargo mats from parts department, INSTALLED them in our car (could have just handed them to us!), gave us a fuel ticket to fill-up, and sent us over to service for a complimentary car wash! Way above & beyond what was expected! Overall a great experience! More

My experience I had a wonderful experience with everyone I worked with that day. I am super pleased with my purchase and will continue to use his dealer for all my I had a wonderful experience with everyone I worked with that day. I am super pleased with my purchase and will continue to use his dealer for all my needs! More

Lexus oil change. Russel Martin handled the maintenance of my Lexus, professionally, promptly and according my requests. (For senior management: Glad that you are Russel Martin handled the maintenance of my Lexus, professionally, promptly and according my requests. (For senior management: Glad that you are promoting honesty, quality service and fair price throughout your organization. A few years back that was not always the case and that cost your organization the maintenance service on two Toyota's and one new car sale. More

First Car Loved the experience. The staff is very knowledgeable and Helpful. I visited other dealerships but this was the best. The people are very friendly and Loved the experience. The staff is very knowledgeable and Helpful. I visited other dealerships but this was the best. The people are very friendly and try to provide you the best advice and deal possible. More

Always professional Russell Martin is always professional and accommodating. The service here is simply excellent, it's why I bought 3 trucks here and I'm going to get my Russell Martin is always professional and accommodating. The service here is simply excellent, it's why I bought 3 trucks here and I'm going to get my fourth here as well. More

Great dealership I went in and Ruan showed me the car.... He knew it like an expert, answered all my questions and handed me off to Steve. I told Steve, no games, her I went in and Ruan showed me the car.... He knew it like an expert, answered all my questions and handed me off to Steve. I told Steve, no games, here's my number. It was fair. I want a deal but understand it's a business and they gotta make money too. He came back in 5 minutes within 300 bucks. Done deal! Out the door in less than 45 minutes. I'll use him for every purchase going forward. More