Toyota of North Charlotte

brake check Went in for a rear brake check. They just needed cleaning and adjustments which they did. They were also able to take care of a safety recall, at ch Went in for a rear brake check. They just needed cleaning and adjustments which they did. They were also able to take care of a safety recall, at check out I got a price on a mud flap, they had it and installed it for me. Great service. I always have a great service when there. All the staff is excellent. Thank you. I have to also mention great service from Eric Olson whom I have dealt with in past services More

Great car buying experience Just bought our second used car from Toyota of North Charlotte. Jon Durham greeted us when we arrived and got us into cars in our range very quickly! Just bought our second used car from Toyota of North Charlotte. Jon Durham greeted us when we arrived and got us into cars in our range very quickly! We were looking for a safe, reliable car for our teenage son. We found one that we liked and one that we thought would be out of our range. THe entire staff worked with us and got us into the "stretch" car! The process was easy and fast and we never felt pressured by anyone on the staff. Thank You Jon Durham, Randy Gibson and David Watts! More

Service Advisor My wife and I have leased two Camrys from Toyota Of North Charlotte over the past four years. We have always dealt with Ty Cooke as our Service Advis My wife and I have leased two Camrys from Toyota Of North Charlotte over the past four years. We have always dealt with Ty Cooke as our Service Advisor. Ty is very professional, knowledgeable and courteous. Even though we live almost an hour drive away, it is people like Ty that keep us coming back to your dealership! More

Great Experience - Very Reasonable During Negotiations! The Toyota of North Charlotte dealership had excellent customer service, and were very reasonable when it came time to negotiate the price of our new The Toyota of North Charlotte dealership had excellent customer service, and were very reasonable when it came time to negotiate the price of our new 4Runner. I was pleased with the outcome of our deal, and would recommend them to anyone looking for a new car. More

Key Fob Service I needed key fob service for my 2007 Prius and Russell Martin provided excellent customer service during the visit. He was courteous and was very he I needed key fob service for my 2007 Prius and Russell Martin provided excellent customer service during the visit. He was courteous and was very helpful overall. More

Great Experience Mike Brown, Janelle Harris and my sales person, I Think his name was Ryan. All did a great job and provided great customer service. Those employees ar Mike Brown, Janelle Harris and my sales person, I Think his name was Ryan. All did a great job and provided great customer service. Those employees are what make a great dealership. More

Excellent service and friendly!! The service was excellent and quick. Brian Doyle was friendly and informational while explaining my options. The atmosphere was family friendly. David The service was excellent and quick. Brian Doyle was friendly and informational while explaining my options. The atmosphere was family friendly. David Watts was very patient with me, and going over my paper work and bearing with me on the phone, lol. Overall great customer service!! More

Very Friendly and Great experience! Even though there was a language barrier, the dealership was very patient with us and explained the information over and over in many different ways, Even though there was a language barrier, the dealership was very patient with us and explained the information over and over in many different ways, so we, as the buyer, could comprehend. More

A comfortable experience I took my 2009 Toyota Highlander to Toyota of North Charlotte to get an appraisal initially, but left with a new used car! I was wanting to consider I took my 2009 Toyota Highlander to Toyota of North Charlotte to get an appraisal initially, but left with a new used car! I was wanting to consider downsizing but was hesitant to try the Rav4--had the idea in my head that it was not powerful enough and would be too small. But, I was wrong. I drove a used 2014 Limited Rav4 and was truly impressed with the vehicle and all the buttons and bows it offered. It had a nice ride, good pick up and much roomier than I expected. My experience with Randy Gibson was exceptional--a very knowledgeable, hard working young man. He explained things very clearly, answered all my questions and made the whole car buying experience quite comfortable. Then, back in finance, I worked with David Watts who also was extremely pleasant to work with. He moved me through the paper work with ease and patience and even spent time with me and my new used vehicle to help show some of the technology features, since I'm not so techno-savvy!? Thank you T of NC for a good experience. More

Amazingly friendly honest From the sale man to closing everyone was professional in their actions they treated us like family not just customers. The dealership was clean and b From the sale man to closing everyone was professional in their actions they treated us like family not just customers. The dealership was clean and bright a great place to do business More