Toyota of North Charlotte

Nice people to deal with Sales folks were easy to work with. Janelle Harris, finance representative, was very thorough and a pleasure to work with as well. Service was great Sales folks were easy to work with. Janelle Harris, finance representative, was very thorough and a pleasure to work with as well. Service was great. Brought my car in, they were ready for me and rental was waiting. More

Professional and efficient processing at the end of the deal Janelle Harris provided the best experience at the end of the deal at a time when the buyer is anxious to get out of the dealership. She was professi Janelle Harris provided the best experience at the end of the deal at a time when the buyer is anxious to get out of the dealership. She was professional, friendly, and informative, at the same time keeping the documents flowing. More

Will Gaddy continues to provid excellent service for me Will Gaddy has been providing excellent service to me over past 8 years with 3 different Toyota vehicles' I have owned. His commitment to good servic Will Gaddy has been providing excellent service to me over past 8 years with 3 different Toyota vehicles' I have owned. His commitment to good service and treating me right has been major reason I have taken my 3 Toyota 4 Runners to Toyota of North Charlotte. He has always treated me with courtesy, respect and honesty! More

Excellent service advisor at Toyota of North Charlotte Edwin Montalvo is an excellent service advisor at Toyota of North Charlotte. He is very attentive to exactly what your needs are when you take your au Edwin Montalvo is an excellent service advisor at Toyota of North Charlotte. He is very attentive to exactly what your needs are when you take your automobile to Toyota of North Charlotte to get service. He gets the job done right the first time. On the rare occasion that he has been off on the day that I bring my vehicle in and I get a fill-in advisor because of that the fill-in advisor will try to sell me some type of service that I don't really feel like I need. Not Edwin Montalvo he only sells me what I need and when I need it. He has always been nothing but 100% professional every time I have ever dealt with him. So if you cringe every time you even think about having to take your vehicle in for service if you decide to get serviced at Toyota of North Charlotte make sure you ask for Edwin Montalvo I have been taking my vehicle there for nearly four years now and feel comfortable, happy and at ease when I take my vehicle and put it in the hands of Edwin Montalvo. I have no connection with Toyota of North Charlotte other than as a satisfied customer. More

From start to finish AMAZING My experience was awesome. AMAZING team. Knowledgeable, friendly, personable, incredible?Essence, Darryl, Wladamier, and David thankful you AWESOME My experience was awesome. AMAZING team. Knowledgeable, friendly, personable, incredible?Essence, Darryl, Wladamier, and David thankful you AWESOME?I couldn't not have asked for a better shopping experience. Thank you. More

Left with my dream car! From the second I walked in the door to the time I left with my new ride, the Toyota team was with me every step of the way! They are very thorough an From the second I walked in the door to the time I left with my new ride, the Toyota team was with me every step of the way! They are very thorough and they try their very best to work with you. Thumbs up guys! See you during my next service. More

AWESOME service with Steve Gregory!! I received great service working with Steve Gregory again. Yes I am a repeat customer. When my car was declared a total loss I knew I was going back I received great service working with Steve Gregory again. Yes I am a repeat customer. When my car was declared a total loss I knew I was going back to see Steve. After I purchased my 2015 corolla last year, one week later Steve helped my husband get one too. Two weeks later Steve helped my best friend get a car as well. I will be sending another friend in two weeks to see Steve and I am confident that he will be friendly, helpful, kind and funny as he always is. I am sure my friend will be happy with Steve and her new car purchase. Awesome Guy!!!!!!! More

Bret Rise was EXCELLENT as a CS Rep for Service As soon as I arrived at the service center and entered the door, Mr. Rise was there with a smile and eager to help meet my needs. He was professional, As soon as I arrived at the service center and entered the door, Mr. Rise was there with a smile and eager to help meet my needs. He was professional, courteous, obviously knew his business. He had a good sense of humor because when I asked if the car could be run through their carwash, he replied, "We don't wash white cars on Tuesday". Then he grinned! Of course he made sure the car was washed. The 20,000 miles service was handled very promptly. He directed me to the waiting room areas and when time to leave he politely came and got me. You have an excellent employee in Mr. Bret Rise. More

He was verry helpfull kind and available I was happy and able to make Quick decision. I'm thankfull of his help and patience. He done a verry good job He is a A+++ guy I was happy and able to make Quick decision. I'm thankfull of his help and patience. He done a verry good job He is a A+++ guy More

Best experience with a dealership The whole process was organized, professional, and fair. I would recommend toyota of north charlotte to anyone looking for a new toyota. Will, Randy, The whole process was organized, professional, and fair. I would recommend toyota of north charlotte to anyone looking for a new toyota. Will, Randy, and Shaderria were all great. More