Toyota of North Charlotte

Proficient The process of buying a car or in my case a truck was one of courtesy and best time consumed. My choice for dealership was rewarding. The process of buying a car or in my case a truck was one of courtesy and best time consumed. My choice for dealership was rewarding. More

Great Service and Service Technicians Eric Olsen - is always on top of his game, timely and very helpful. All service is done well with the completed work defined. I like having the car Eric Olsen - is always on top of his game, timely and very helpful. All service is done well with the completed work defined. I like having the car service by this team each time. Well done Eric!! More

Excellent service My service experience has always been excellent at your dealership. However, Bret Rise even exceeded those high standards. From start to finish, his s My service experience has always been excellent at your dealership. However, Bret Rise even exceeded those high standards. From start to finish, his service, personality and thoroughness were over the top. Hopefully , he will have a long career with you. More

My Experience Connor McCullough was very helpful and professional during my visit to your dealership. Highly recommend Connor and Toyota of North Charlotte. Will Connor McCullough was very helpful and professional during my visit to your dealership. Highly recommend Connor and Toyota of North Charlotte. Will return when additional service is needed. More

Great people and service. Everyone at the dealership was very helpful. Great experience with Tara, Brian and David. I would definitely recommend the dealership to family and fr Everyone at the dealership was very helpful. Great experience with Tara, Brian and David. I would definitely recommend the dealership to family and friends. Thank you More

New car purchase experience Worked with multiple specialists who were very accommodating and knowledgable. Very professional atmosphere. Very nice hours of operation. Excellent Worked with multiple specialists who were very accommodating and knowledgable. Very professional atmosphere. Very nice hours of operation. Excellent interaction with John, Daryl, and David. More

Felt like I had just come home for the holidays! We have owned several cars in our almost 40 year marriage. Toyota has always been our number 1 choice of cars adding a Scion a few years ago. For us We have owned several cars in our almost 40 year marriage. Toyota has always been our number 1 choice of cars adding a Scion a few years ago. For us a car that can give us comfort, mileage and beauty is really important, but for the most part it has to come with an affordable price tag. Yesterday we took a look at a Corolla Sport which drove like I was made for her. (Oh! trust me - I was!!!) We worked with four employees - I didn't get Tara's last name, but she showed us the vehicles and test drove with us. She was thoughtful (it was raining and very sweet! - on the ball!) Our Sales Specialist was Nicolette Glaspey. She was professional and lots of fun. As she answered questions she was thorough and very clear. She took the time to explain all the new features - ugh - all the electronics - ugh - with us. Now they don't look so scary! Nicolette worked hard to get a figure we could work with. Chris Supple Director of Sales kept working with us until we could reach our goal. I know, that is his job, but he really put effort into it and was very patient. We are loyal Toyota/Scion customers and he recognized this in their offer as well as ours. I would go back in a heart beat, well, maybe 3 or 4 years....I want to enjoy my new car!!! Last, but not least I would like to add David Watts to our list. He was our Finance Director. Every form was explained..page after page, after page. He answered each question with a clear understanding and very graciously. When I had a question and he couldn't reach Sales by phone, he patiently left the office twice to confirm an answer for me about the car. I highly recommend this team. More

Very Happy Our experience at Toyota of North Charlotte was excellent. We went in not expecting to walk away with a new vehicle, but after checking out an upgrad Our experience at Toyota of North Charlotte was excellent. We went in not expecting to walk away with a new vehicle, but after checking out an upgraded and newer version of what were we already driving, and doing some detailed negotiating, we arrived at a price point that was both fair and worked for us. Everyone we dealt with from the time we arrived at the lot to when we left with our new vehicle were professional, helpful, courteous, and good to work with. We will have no reservations going back again in the future. Happy family of five More

Vehicle financing My overall experience with the dealership and the sales people were less than adequate at times, but when I had the final paperwork to sign, my financ My overall experience with the dealership and the sales people were less than adequate at times, but when I had the final paperwork to sign, my financing representative, Miss Janelle Harris, did an extremely wonderful job. She was very well-mannered and she explained every item out, answered any questions that I had and it was a very good experience working with her but there are other areas that the dealership needs to work on, primarily with their sales tactics. More

Excellent Service Working with David Watts on our final paper signing was excellent and very smooth. He was willing to make everything perfect. Shout to Michael Brown a Working with David Watts on our final paper signing was excellent and very smooth. He was willing to make everything perfect. Shout to Michael Brown also who sold and helped us get the car. He is a wonderful person and we would never go any where else. I tell everybody how great the dealership is. We also loves Victoria got all her help too. More