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Toyota of North Charlotte
Huntersville, NC
1,472 Reviews
Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Toyota of North Charlotte is dedicated to:
1) Delivering exceptional service & value
2) Promoting personal & professional growth
3) Fostering teamwork & associate involvement
4) Demanding the highest ethical standards from ourselves
Our commitment to this mission makes Toyota of North Charlotte a place where people want to work and do business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 10:00 PM
Tuesday 8:30 AM - 10:00 PM
Wednesday 8:30 AM - 10:00 PM
Thursday 8:30 AM - 10:00 PM
Friday 8:30 AM - 10:00 PM
Saturday 8:30 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM
Service
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 6:00 AM - 7:00 PM
Sunday 7:00 AM - 5:00 PM
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 6:00 AM - 7:00 PM
Sunday 7:00 AM - 5:00 PM
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Showing 1,472 reviews
February 20, 2021
Traded in my old Camry for a new Camry. I think everyone involved. The experience was great. I appreciate everyone involved. Thank you thank you. I’m just waiting for my 2nd key involved. The experience was great. I appreciate everyone involved. Thank you thank you. I’m just waiting for my 2nd key More
by rob22wheels
February 06, 2021
Outstanding service straight through from sales though finance. Everyone is professional, knowledgeable and helpful. No big egos!! Lee Woods, Chase the expert , Damond All were great finance. Everyone is professional, knowledgeable and helpful. No big egos!! Lee Woods, Chase the expert , Damond All were great More
by Kerrym
Employees Worked With
Keira Jones, Lee Woods
January 26, 2021
Great people and had no problems great place to buy a car great price. The whole experience was worth the drive. I would come back to buy again great price. The whole experience was worth the drive. I would come back to buy again More
by billydesjardins
Employees Worked With
Janis Swartz, Jon Neale
January 13, 2021
"Customer states steering wheel trim on back side of the right making popping noise. Check and advise could not verify complaint " New 2020 Highlander Limited 2,424 miles on 12/21/2020 when I showed servic right making popping noise. Check and advise could not verify complaint " New 2020 Highlander Limited 2,424 miles on 12/21/2020 when I showed service writer the noise. Called Toyota Customer Service and informed them. As of 1/13/2021 No response. Fred Beal More
by Fred B.
Employees Worked With
Chris Isaac
December 04, 2020
Went in multiple times with the same issue that my truck was pulling to the right. It was under warranty but claimed everything was fine. Didn’t even get 30,000 miles out of my tires because of edge wear. E was pulling to the right. It was under warranty but claimed everything was fine. Didn’t even get 30,000 miles out of my tires because of edge wear. Eric was one of the most rude people I’ve ever dealt with. He said it was because I took left hand turns too fast. Would give 0 stars if I could. More
by Larryspeelman
Employees Worked With
November 24, 2020
Best service in the area. I’ll be back for my next car. I rcommend it for everyone. No high pressure or hostage tactics. Women are treated well. rcommend it for everyone. No high pressure or hostage tactics. Women are treated well. More
by McCrindle6
November 13, 2020
Awesome, everyone that I came i. Contact with during this whole process was wonderful with no pressure. They made sure I was completely satisfied before I left whole process was wonderful with no pressure. They made sure I was completely satisfied before I left More
by Cindy
Employees Worked With
Damond, Janis Swartz, Jon Neale
