Toyota of North Charlotte

Irresponsibility.  Spanish Well, I'll say my experience, First, I bought my car, they lied to me, saying that my interest it was 2.99%. I asked them to tell me what  Spanish Well, I'll say my experience, First, I bought my car, they lied to me, saying that my interest it was 2.99%. I asked them to tell me what I had signed was wrong and they tell they could not do anything about it. But they can give me a XM radio upgrade.! second, The the radio XM never worked. and third I made my appointment for the oil change and 10,000 service and at 3 days they called me, saying that they forgot to do the oil change. that they was trying to make the XM radio work. after calling them to re make my apointment for the oil change. no ones call me back, in till Today is saturday after 15 days,I  left several messages to ty and the services manager but  no call back . This dealer is the essence of the irresponsibility,  I was driving my car believing that they had made the oil change. please don't go to this dealer, is a trash customer services, and liares.!! More

Sales and Service Have purchased several vehicles here. This is the best dealership we've ever dealt with. Chris Supple has always worked with us on purchases. Always t Have purchased several vehicles here. This is the best dealership we've ever dealt with. Chris Supple has always worked with us on purchases. Always take vehicles back for service, even tho it is a fairly long drive from where we live, because they provide excellent customer service. Dealt with Lou Simmet this last time. More

Great Service Connor Mccolluogh did a great job handling my service needs. When I asked him about tires, he pointed out a sale buy 3 get 1 free and I also got a Mic Connor Mccolluogh did a great job handling my service needs. When I asked him about tires, he pointed out a sale buy 3 get 1 free and I also got a Michelin rebate form. The atmosphere at the dealership is very pleasant and the food bar is a nice touch, since most of us customers are coming from or going to someplace and it is nice to know you can get a variety of items at the dealership. The lounge chairs are also very comfortable. I am a long time customer and have gotten all of my TOYOTA service at you dealership since 2007. More

Superior Service Every Time! whether its routine, major or warranty service this place gets it right every time! I've had the pleasure of working with most of the service profess whether its routine, major or warranty service this place gets it right every time! I've had the pleasure of working with most of the service professionals here over the years. The last visit which was just for a warranty dash replacement was business as usual. This time I worked with Mr. Rob Milligan, another terrific advisor and great addition to the team! I go out of my way to service my vehicle here because customer service is a dying art they are bringing it back to life! RRS- More

Short & Sweet! Lamont Perry, Michael Brown, and David Watts did an excellent job helping me. The experience was extraordinary and I will recommend all of them menti Lamont Perry, Michael Brown, and David Watts did an excellent job helping me. The experience was extraordinary and I will recommend all of them mentioned to all my friends. Toyota of North Charlotte is the best! More

Toyota Tacoma Purchase Our trip to Toyota of North Charlotte was great! David Watts and his team (Lamont Perry and Michael Brown) help us to seamlessly purchase our new Toy Our trip to Toyota of North Charlotte was great! David Watts and his team (Lamont Perry and Michael Brown) help us to seamlessly purchase our new Toyota Tacoma with absolutely no hassle! This was a first, too! Also, their showroom is expansive and extremely clean. Also, you are not "sandwiched" together with other customers so your information remains 100% confidential. It was one of the most pleasant car buying experiences we've ever had. Thanks Toyota of North Charlotte!! More

How to fix a Cherokee... Buy 4Runner! This is my second experience with Chris W and his Team. I've been in Sales Mgmt for 30 years and I have to say that I am very impressed with the pro This is my second experience with Chris W and his Team. I've been in Sales Mgmt for 30 years and I have to say that I am very impressed with the professionalism, knowledge, integrity, dedication and genuine concern with my purchase, before and after!! My wife & I are thrilled with her Certified 4Runner and KNOW that Chris '... 'Has our Back"! More

New Toyota Tacoma Truck I recently purchased my new truck, the only word that comes to mind is awesome. The awesomeness comes from previous experience with Toyota in general I recently purchased my new truck, the only word that comes to mind is awesome. The awesomeness comes from previous experience with Toyota in general and your company, Toyota. Of North Charlotte. The last 4 vehicles I have owned have been toyota's. From sales to service you guys are awesome!!!!! Thanks for all you did in making the process easy and a feeling of importance. More

Realistic time estimate From the friendly greeting upon arrival in the service pull through, thru the conversation with my service advisor, it is the people and the quality From the friendly greeting upon arrival in the service pull through, thru the conversation with my service advisor, it is the people and the quality of service that keeps me returning to Toyota of North Charlotte. On my most recent visit, Bret Rise wanted to be sure I knew that they were quite busy, and my unscheduled preventive maintenance may take several hours. The complimentary shuttle service was offered, but waiting for my vehicle was easy to do in the customer lounge. I actually made it a point to take his business card so I could let others know I appreciated the service and the treatment. More

Recent purchase Marcus Purdy as well as Tim Brown were a pleasure to work with on our purchase of a 2015 Corolla on Saturday March 25th. This is the second vehic Marcus Purdy as well as Tim Brown were a pleasure to work with on our purchase of a 2015 Corolla on Saturday March 25th. This is the second vehicle I have purchased from Toyota of North Charlotte Thanks, Martin Colwell More