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Toyota of North Charlotte
Huntersville, NC
1,475 Reviews
Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Toyota of North Charlotte is dedicated to:
1) Delivering exceptional service & value
2) Promoting personal & professional growth
3) Fostering teamwork & associate involvement
4) Demanding the highest ethical standards from ourselves
Our commitment to this mission makes Toyota of North Charlotte a place where people want to work and do business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 10:00 PM
Tuesday 8:30 AM - 10:00 PM
Wednesday 8:30 AM - 10:00 PM
Thursday 8:30 AM - 10:00 PM
Friday 8:30 AM - 10:00 PM
Saturday 8:30 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM
Service
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 6:00 AM - 7:00 PM
Sunday 7:00 AM - 5:00 PM
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 6:00 AM - 7:00 PM
Sunday 7:00 AM - 5:00 PM
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Showing 1,475 reviews
December 30, 2018
Good Experience Jerry was very helpful. Great with the test drive. Paul did great job with the finace part. Dave was great with the paper work. Everyone did a fantas Jerry was very helpful. Great with the test drive. Paul did great job with the finace part. Dave was great with the paper work. Everyone did a fantastic job More
by Toyota
December 29, 2018
Highlander - Frye Fantastic service and attention. Great experience all around. This is our second purchase and we will recommend to other family and friends. Thank you Fantastic service and attention. Great experience all around. This is our second purchase and we will recommend to other family and friends. Thank you for working with us More
by Gregfrye
Employees Worked With
Jay Myers, Corinna Arment
December 29, 2018
Great Experience, easy to work with and a No pressure . Michael Brown , Chris Supple & Fatima were great to work with from the start to the delivery of the Awesome Tacoma We purchased, Michael and Chris wer Michael Brown , Chris Supple & Fatima were great to work with from the start to the delivery of the Awesome Tacoma We purchased, Michael and Chris were easy to work with ( No hassle sale) . They were all friendly knowledgeable and made our visit and purchase of the vehicle . Fatima and David Watts were also helpful with showing us the accessories on the vehicle and how to use them. Want to say Thank you for everyone's help from start to finish of the sale. More
by Highlander08
Employees Worked With
Other Employees :
Fatima Salazar, Chris Supple
December 18, 2018
Great visit and purchase This was a professional experience for us. We continue to use Toyota of North Charlotte for this reason. I will recommend this dealership to others. This was a professional experience for us. We continue to use Toyota of North Charlotte for this reason. I will recommend this dealership to others. More
by Tacoma19
December 15, 2018
Excellent Service Excellent service from beginning to end! Experienced professionals- Great customer service - Highly recommend this dealership if you are looking for m Excellent service from beginning to end! Experienced professionals- Great customer service - Highly recommend this dealership if you are looking for more than just a plain avg dealership. More
by Wfmerino
December 11, 2018
Good service. Everyone was friendly and it was a smooth experience. Very helpful to me as a first time car buyer. Would come back again. Thank you. Everyone was friendly and it was a smooth experience. Very helpful to me as a first time car buyer. Would come back again. Thank you. More
by Wsroberts92
Employees Worked With
Christiana Bonaddio, Carlos Sunsin
December 08, 2018
Hearty welcome & professionally informative staff. Multiple visits & a purchase - recently had paperwork handled by Christiana B. and I could not have asked for a more professional & friendly Toyota st Multiple visits & a purchase - recently had paperwork handled by Christiana B. and I could not have asked for a more professional & friendly Toyota staff member...would love & it would be a dream to have such a positive individual like Christiana B. handling all of my "big ticket" purchases : - ) More
by UPittJay
Employees Worked With
Christiana Bonaddio
December 08, 2018
Good experience Easy to work with no pressure. Friendly people. Will tell people about my purchase. They found a way to make me feel good about my sell. Easy to work with no pressure. Friendly people. Will tell people about my purchase. They found a way to make me feel good about my sell. More
by Rbkent
Employees Worked With
Angelica, Wesley Ashe
December 05, 2018
Second car with Toyota of North Charlotte This is my second time dealing with this dealership and they are excellent as always! They work with me with pricing and are all very kind, helpful an This is my second time dealing with this dealership and they are excellent as always! They work with me with pricing and are all very kind, helpful and knowledgeable. More
by tmills386
December 03, 2018
Interesting Experience The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running b The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back... More
by Dedicated to Toyota
Employees Worked With
Dan Ingrassia, Christiana Bonaddio, Carlos Sunsin
