Toyota of North Charlotte

Wonderful experience! This is my second Tundra purchase with this dealership. They all really know what is going on. The process was completely effortless. Thank you for such a pleasant experience. Kim Ven with this dealership. They all really know what is going on. The process was completely effortless. Thank you for such a pleasant experience. Kim Veney and Paul Craemer, a big thank you for taking such good care of me. You will always have my business. Love my new 2014 - 1794 Tundra!! More

My overall experience with North Charlotte Toyota was a great experience. Everyone was very knowledgeable about the vehicles. Upon my arrival all sales associates were in for a morning meeting so a financ great experience. Everyone was very knowledgeable about the vehicles. Upon my arrival all sales associates were in for a morning meeting so a finance rep, Joe Daniels showed me a car until someone was available. Michael and James were also a great help. Toyota also had a specialist, Gary come out and explain all the features the car had to offer. For the little time he had to spent with us, he was very knowledgeable and answered all questions. Not only are they great people to do business with, they make follow up phone calls. I would recommend anyone to go to North Charlotte Toyota to buy their car :). Thanks again! Sincerely, Paige More

Kim Veney was Great, she was very helpful and friendly. She knew all of the information very well and Great at what she does. My experience with her was truly exceptional. Kim is Awesome !!!! She knew all of the information very well and Great at what she does. My experience with her was truly exceptional. Kim is Awesome !!!! More

I have been very pleased with the quality of service I have received each time I bring my car in for service. The staff is friendly, courteous, and knowledgable about my car and the service required to ke have received each time I bring my car in for service. The staff is friendly, courteous, and knowledgable about my car and the service required to keep it in top quality performance, More

Toyota of North Charlotte advertises car prices for cars they do not have in stock, nor do they offer the same discounts as advertised. Trade-in cars are appraised based on their "At Auction" value, but th they do not have in stock, nor do they offer the same discounts as advertised. Trade-in cars are appraised based on their "At Auction" value, but then sold on their used car lot. Sales negotiations are based around monthly payments not total car price, dealer installed options/accessories are not Toyota OEM items (they are Toyota distribution region items), and Internet offered additional "Rewards" are not valid on sale cars. More

Great experience! The Sales team did a great job explaining all the options. Very knowledgeable of the product and services. Salesperson Arnie Humphries was awesome and did a great job for 2 days tr explaining all the options. Very knowledgeable of the product and services. Salesperson Arnie Humphries was awesome and did a great job for 2 days trying to get us the best deal. Finance department with Kim Veney was great! took the time and gave us all the details of the purchase. Overall was a great experience and deal. I would recommend this dealer to all my family and friends. More

Eric Olsen has helped me before in servicing my Toyota Prius and i keep on bringing it back from South Charlotte driving 25 miles literally due to the service i get. I will recommend again Prius and i keep on bringing it back from South Charlotte driving 25 miles literally due to the service i get. I will recommend again More

Absolutely the BEST CAR BUYING experience EVER! The team was professional, courteous, and knowledgable. The sale only took about 2, 2 1/2 hours ON A FRIDAY NIGHT, and that was with Carl showing us ALL you w was professional, courteous, and knowledgable. The sale only took about 2, 2 1/2 hours ON A FRIDAY NIGHT, and that was with Carl showing us ALL you would ever want to know about a Prius (which we bought used). A friend had bought a new Prius from them a few years ago and highly recommended them, and I'm glad he did. They not only sold us the car we wanted, but also got us better financing than what we had been prevoiusly approved for. We went to a few other Dealerships closer to our home, before we went here and what a big mistake, the same OLD bait and switch, the OLD run around, and talk about HIGH PRESSURE, and trying to sell you a car you don't need or WANT. Don't waste your TIME and MONEY, go to Toyota of North Charlotte, you'll be glad you did. And by the way, I read a few of the Negative Reviews on here and that OLD saying comes to mind, "YOU CAN'T PLEASE ALL THE PEOPLE ALL THE TIME". They are in business and will not GIVE you a car, or pay off some huge amount YOU owe on a car which you probably shouldn't have bought to begin with, and I really never heard of ANY Dealership giving you MORE than your TRADE IN is worth according to Kelly Blue Book, so get over it. Like I say " THIS WAS THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD, AND I HAVE BOUGHT MANY, MANY CARS IN MY LIFE TIME. THANKS TOYOTA OF NORTH CHARLOTTE AND I LOOK FORWARD TO MY NEXT PURCHASE FROM YOU GUYS! More

Eric Olsen is the friendliest service advisor that you have working for you! He’s very nice and respectful. Eric is easy to talk to and you can easily understand him. He tells you the exact time when you have working for you! He’s very nice and respectful. Eric is easy to talk to and you can easily understand him. He tells you the exact time when you car will be ready. I enjoy going there when he is able to help me. I think he’s the best there!! More

I went into the dealership trying to decide if I wanted a Toyota Camry or a Chevy Malibu. I liked both cars very much, but my husband and the sales reps I spoke with at the Toyota Dealership convinced me th Toyota Camry or a Chevy Malibu. I liked both cars very much, but my husband and the sales reps I spoke with at the Toyota Dealership convinced me that the Toyota brand was a better made vehicle and the warranties they offered could not be beat. We tend to keep our cars for a long time [my current car is 11 years old and in very good shape] so the stability of the car and the warranty are important to me/us. Your sales force [Mike Brown, Allen Godrey & Lizz Lunn] were very patient with me. I think I have the record for test drives before making a decision. We ended up purchasing an Avalon - a model I had not really considered until my husband suggested I test drive it. We negotiated on a green model, but I wasn't fully sold on it, so went home with out. This Memorial Weekend we came back to test drive yet again. I wanted to feel the two models without any comments from anyone. I told them to just find two cars [Camry & Avalon] and I would test them. I did not care if they were the ones I had been considering, in fact I preferred that they weren't. I ended up in a white Avalon - I fell in love with the ride and the interior. So that is the car we purchased. Thank you Mike and Allen for your patience and good humor each time I came to test drive. Thank you Lizz for emailing me all the fifferent options. They made the decision easier! They are so professional, knowledgable, and make your customers feel welcome! Thanks again. More