Toyota of North Charlotte

Buy, Trade, Repeat This purchase is our 8th for this household. And as far as recommending it to family and friends it makes a total of 7 and 2 respectively. You won't This purchase is our 8th for this household. And as far as recommending it to family and friends it makes a total of 7 and 2 respectively. You won't find a friendlier or more competitive dealership within 50 miles. And their service department is second to none. Will Gaddy is the best! Give them a try. You won't be disappointed. Also, their facility is the top of the line and getting better!! More

OUTATANDING If your looking for a truck that only last a few years, doesn't have good value and isn't dependable, then buy anything, but a Tundra. This is one hec If your looking for a truck that only last a few years, doesn't have good value and isn't dependable, then buy anything, but a Tundra. This is one heck of a classy, durable, dependable and work horse truck. Oh, did I mention it turns heads on the road and off! I absolutely cannot believe of all the trucks I have owned over the years, that I waited this long to get a Tundra. Although you pay a bit more, you get your dimes worth in the short and long term. This truck is comfortable to me ." You will like the attention to detail that is built into this truck. Great cabin space, multiple storage compartments and cup holders.how great this truck is, but you need to find out for yourselves (no, I am not a salesman, jus Driver has within reach access to everything you need to control; from radio to drive control. I can write a ten page review on t new Tundra enthusiasts). I can't image every buying anything else but a Toyota product again and you will feel the same way once you get any Toyota product, let alone the Tundra! More

Bigotry My friend and I went to look for a car and were really discriminated against. You should never judge a book by its cover. We were refused a purchase w My friend and I went to look for a car and were really discriminated against. You should never judge a book by its cover. We were refused a purchase without no bill of sale or anything showing the denial. Just because we didn't get our approval thru Toyota that doesn't mean you cannot show us tangible proofs of the transaction. We'll see you in the news soon. More

Rav4 2014 We want thank you for the excellent service we received at your office. We truly appreciate your willingness to help us to get our car and be able to We want thank you for the excellent service we received at your office. We truly appreciate your willingness to help us to get our car and be able to give the prices were looking for. Please accept our sincere thanks to your team. Great job! More

awesome My wife and I bought a beautiful 2012 Avalon........and we love it! These guys are the absolute best in the industry.....period. Enough said Keep doi My wife and I bought a beautiful 2012 Avalon........and we love it! These guys are the absolute best in the industry.....period. Enough said Keep doing what you are doing guys......Thanks! More

Brandi Greenwald Very Customer Service Oriented My wife and I just purchased a 2015 Toyota Highlander from Toyota North. Brandi Greenwald was the employee that provided and guided us through the num My wife and I just purchased a 2015 Toyota Highlander from Toyota North. Brandi Greenwald was the employee that provided and guided us through the numerous documents that must be signed at the end of the sales. She was very organized, friendly, and professional. She also did an excellent job in helping better understand the internal operations of the systems inside the vehicle. We truly appreciated her expertise. Jim & Barbara McGee Charlotte, NC More

Russell Hoyle-New Car Buying Experience! This was my first experience in buying a new car in about 16 years and it turned out to be a pleasant experience. From the time we arrived till the t This was my first experience in buying a new car in about 16 years and it turned out to be a pleasant experience. From the time we arrived till the time we drove off the lot with our new Tacoma everyone was very pleasant and helpful. Ophagoe and Victoria were very helpful in answering all my questions and getting me the best price. David Watts was very patience and informative in explaining the finance part, he helped to make it a little easier to deal with. Thank you Toyota of North Charlotte More

Worst Dealership Experience Ever... Avoid at all Costs. I've never in my life had such a horrible experience at a dealership until I visited Toyota of North Charlotte.This dealership is really the worst of I've never in my life had such a horrible experience at a dealership until I visited Toyota of North Charlotte.This dealership is really the worst of the worst. We arrive to take a look at the used vehicles available on their car lot. Since its very hot and humid outside, we ask the dealership if they have any water or something to drink to offer while we look around and are told that they don't have anything. We happened to have our own drinks in our vehicle and walk back to get our drinks out of the vehicle and are later told that we aren't allowed to bring drinks either. We should have taken this as the first sign of a horrible dealership; however, we continue looking and ultimately we settle upon two used vehicles that we are interested in taking a look at in more details. We ask the sales consultant for more details about the vehicle and she didn't have a clue except to read what was on the sticker on the window. We further inquired about the newer models of the same vehicle (since the dealership also sells new models of these vehicles) and she also didn't have any additional details. We decide to take the car out for a test drive and everything checks out fine with the vehicle and we decided we are interested, but ask to take a look at one more. The sales consultant asks us to wait for her manager and her manager comes out and tries to force us to commit to buying the car by signing a blank sheet of paper before we've even settled on the vehicle or begun considering negotiations and refused to let us look at the second vehicle. We politely refuse and he continues to pressure us saying they need a commitment before they will waste their time. We continue to politely refuse and he goes to talk to his "Director of Sales" while we decide to go look around some more and as we start to walk out the door to evaluate the other vehicles the sales manager motions for us to come back. It seems as though after speaking with his 'Director of Sales" that they have "decided" to increase the cost of the car and come back with a price 20% higher than the advertised price of the vehicle with over $1000 of added costs to the final price of the vehicle. Of course, they wonder why we wouldn't commit before any details have been worked out or decisions made... that's exactly the reason. We attempt to counter with a very fair out the door price that we would consider for the vehicle and the dealership continued to tack on additional fees and costs and refused to offer any sort of explanation or customer service. The best explanation we got was " these are our cars and you'll pay what we tell you to "... sadly, at that point my family and I decided to leave because we've never before been treated the way we were at Toyota of North Charlotte while shopping for a vehicle. We really liked the vehicle and were even considering a second vehicle purchase; however, at this point I wouldn't buy from this dealership if it was my last choice; luckily for me, there are many more options. More

Mrs. Lynn Pope Durham NC Excellent auto dealership and everyone so friendly and kind. Need a video for new highlander instead all the thick books with tons of pages. Michael B Excellent auto dealership and everyone so friendly and kind. Need a video for new highlander instead all the thick books with tons of pages. Michael Brown and Brett on scale of 1-10 are definitely 15's!???????????????????????? More

New Experience! I had very good experience leasing a Toyota RAV4 for fist time.. Everyone was friendly. It was not stressful like I though. David Watts was so nice an I had very good experience leasing a Toyota RAV4 for fist time.. Everyone was friendly. It was not stressful like I though. David Watts was so nice and he explained all financial issues very well. More