Toyota of North Charlotte

New 2015 Avalon Limited Purchase I had previously purchased a car from Toyota North Charlotte and was pleased with the experience and the service department . When I purchased my 20 I had previously purchased a car from Toyota North Charlotte and was pleased with the experience and the service department . When I purchased my 2015 Avalon Limited I was very pleased with all the folks with whom I had dealings. They were all very helpful and I enjoyed my time with them. I spent a lot of time doing paper work with Cathy Fraley and she was kind enough to go over how to get everything to work in the car. It was a pleasure to work with her. Thanks also to Samantha Mattson....she was also a big help with the car order. I can recommend Toyota of North Charlotte and their employees. More

Could not have been more accomodating Kimberly Veney in Finance was very efficient and friendly. Doug Glass went above and beyond the minimum to make me happy. Jackie Crane was very helpfu Kimberly Veney in Finance was very efficient and friendly. Doug Glass went above and beyond the minimum to make me happy. Jackie Crane was very helpful, too. I've never had a better experience at a dealership. Jon drove for about 2 hours due to bad traffic to deliver me to my house. 5 Stars out of five. Two thumbs up! More

2013 Tacoma Purchase All of the sales staff were very friendly and helpful from Jerry who showed the Tacoma and took me on attest drive, to Brian Doyle who assisted with t All of the sales staff were very friendly and helpful from Jerry who showed the Tacoma and took me on attest drive, to Brian Doyle who assisted with the sales pricing and finally to Shaderria Terry who handled who completed all the closing documents in a timely manner. All of these employees handled themselves in a professional and friendly manner. Only complaint that I have is that they only furnished me with 1 key and 1 1 keyless entry remote. They informed me that the previous owner only turned in 1 key and keyless entry remote, but it is very disappointing that a certified car dealership would only provide a new owner with only 1 key and keyless entry remote when re-selling the vehicle. Every vehicle that I have purchased, new or used, I was always given at least 2 keys to the vehicle. More

Basic Service 2005 Highlander - Brought it in for oil change and tire rotation which was free as I purchased the Michelin tires at this dealership for a great price 2005 Highlander - Brought it in for oil change and tire rotation which was free as I purchased the Michelin tires at this dealership for a great price supplemented by a manufacturer's rebate card. I had a mid-afternoon Saturday appointment for 4:15. Arrived a little early but was promptly taken in and the service was completed in about 30-45 minutes. More

My experience was great! My overall experience was stressful but we had Mr. James Baune to help us buy a car. He does great in what he do as a sale specialist. We appreciate e My overall experience was stressful but we had Mr. James Baune to help us buy a car. He does great in what he do as a sale specialist. We appreciate everything he did to help us get this car. Thank you, Yang More

I had a great experience. My overall experience went really well. I was stressed as my husband is deployed, but the staff was extremely helpful and gave me the best deal possib My overall experience went really well. I was stressed as my husband is deployed, but the staff was extremely helpful and gave me the best deal possible. Everyone was friendly, welcoming, patient, and very nice. I would definitely recommend this dealership! More

New car purchase Great purchasing experience. James A Baune and Brandy Greenwald were just super. They made the buying ordeal a cake walk. They were courteous, know Great purchasing experience. James A Baune and Brandy Greenwald were just super. They made the buying ordeal a cake walk. They were courteous, knowledgeable and caring. My satisfaction was there goal, because of that the purchasing experience was hassle free. Treating customers right seems to be a top priority for this dealership. Therefore, I would highly recommend this dealership to family and friends. More

service experience Eric Olsen is a super person who takes care of us when we are there and keeps us informed as to progress... He has always assisted us and a friendly a Eric Olsen is a super person who takes care of us when we are there and keeps us informed as to progress... He has always assisted us and a friendly and professional manner. Best to Eric!!! More

Top Notch Service I want to thank Will Gaddy for his professional service with a smile. I have had my Toyota Tundra in for routinue maintanance and detailing multiple I want to thank Will Gaddy for his professional service with a smile. I have had my Toyota Tundra in for routinue maintanance and detailing multiple times over the past 6 months. Will has taken great care of all of my car care requests. Will goes above and beyond what I have experienced at other dealerships to ensure that the vehicle is taken care of and I am satisfied with the overall service. He knows I have a busy work schedule and cannot afford to spend time waiting around the service area for help. He is proactive and fixed a recall for me without me even asking. He presents the facts and gives recommendations for services that are needed instead of trying to push and press me into unncessary services. I appreciate all that he has done for me and will continue to have my truck serviced at his location. Thank you, SB More

First Time Buyer The best experience ever!! I'm so happy they helped me drive away in my new car!! 2015..riding in style! Truly a big step for me and glad it was with The best experience ever!! I'm so happy they helped me drive away in my new car!! 2015..riding in style! Truly a big step for me and glad it was with them. More