Toyota of North Charlotte

Very nice and attentive I went to this dealership because of an internet ad for a 2010 Toyota Tundra. A sales person named Bobbi showed me the vehicle went on the test drive I went to this dealership because of an internet ad for a 2010 Toyota Tundra. A sales person named Bobbi showed me the vehicle went on the test drive with me. She was pretty knowledgeable about the vehicle and took note of a couple of concerns. She handed me off to Christian Guerrero who was nice and loved to talk baseball. Christian handled the sales pitch for the truck. After we agreed to the terms, Molly Hall did an excellent job of handling the paper signing and helping me transfer my personal belonging from my old vehicle to my new one. I would say that my overall experience was good and not excellent only because I was at the dealership for over four and a half hours. This is a nice dealership, if there is such a thing, but I would suggest going there only if you are not pressed for time. More

Couldn't Be Easier Kendra made the process so incredibly easy, getting my car repaired at Toyota of North Charlotte was absolutely a great experience! My car looks great Kendra made the process so incredibly easy, getting my car repaired at Toyota of North Charlotte was absolutely a great experience! My car looks great! More

Connor Mccullough Connor walked up to our car as soon as we arrived. Very pleasant and helpful. Took us into the dealership and we had a pleasant wait, enjoying our c Connor walked up to our car as soon as we arrived. Very pleasant and helpful. Took us into the dealership and we had a pleasant wait, enjoying our coffee and tea. My husband wanted to buy some touch up paint and a rack for the top and Connor helped him with that. He came and got us when our nice clean car was ready for us!! I told him this was the SECOND New car we have had in almost 50 years of marriage and I really do like it!! LOVE the heated seats!! Thanks Connor!! More

Brandi Greenwald - Finance Traded in my Toyota Carolla for a Camry and had a fast, smooth transaction. Brandi was very thorough when explaining paperwork and patient and profes Traded in my Toyota Carolla for a Camry and had a fast, smooth transaction. Brandi was very thorough when explaining paperwork and patient and professional. Thanks Brandi, love my car. More

Service for my Toyata Tundra I was very pleased with the way that Ty Cooke handled my service appointment, from the initial welcoming, through any questions during the service, un I was very pleased with the way that Ty Cooke handled my service appointment, from the initial welcoming, through any questions during the service, until my checkout. I stopped going to another Toyota dealer because of the people in the service dept, & you certainly do not have that problem. More

Another Great Prius! Salesman, Brian Doyle was so very courteous and honored what I had told him I wanted. Shaderria Terry was also very pleasant and efficient in completi Salesman, Brian Doyle was so very courteous and honored what I had told him I wanted. Shaderria Terry was also very pleasant and efficient in completing my financial paperwork. I am very pleased with the whole deal and process. This is my second buying experience and I plan to remain a customer. More

Excellent Servcie Manager After an unusual situation, Service Mgr Will Gaddy stepped in and got personally involved in the repair of my vehicle. He took the time to listen and After an unusual situation, Service Mgr Will Gaddy stepped in and got personally involved in the repair of my vehicle. He took the time to listen and understand my situation, then he took care of everyting with no fanfare. He kept me informed and gave me clear answers. He is a good model for how all service people should treat customers. More

Friendly, efficient sales staff Sales Specialist Brian Doyle was one of the most professional, calm and efficient car salespeople I have ever dealt with. He was honest, didn't waste Sales Specialist Brian Doyle was one of the most professional, calm and efficient car salespeople I have ever dealt with. He was honest, didn't waste my time at all with silly negotiating tactics, listened to my story, and worked fairly with me. He volunteered several ideas to get me what I wanted in a way that was easy for both of us. Also, Bobby Jo, who showed me my vehicle outside and helped me determine which trim line I wanted was absolutely excellent in every way. More

Eric Olsen We have been using Toyota of Lake Norman for many years. Eric always takes good care of us! The communication is always good and they get us in and o We have been using Toyota of Lake Norman for many years. Eric always takes good care of us! The communication is always good and they get us in and out pretty quick. We take both our Toyota's here and have tried other dealers and none compare. Call Eric for your service, he will take care of you! More

Service Review Excellent service. Was in and quickly. Car wash was nice touch. Russel Martin was very helpful. We bought our car here and the buying experience was v Excellent service. Was in and quickly. Car wash was nice touch. Russel Martin was very helpful. We bought our car here and the buying experience was very good More