Toyota of North Charlotte

Excellent job & very thorough Mathias "Ty" Cooke did an excellent job getting all the needed information and data required to get the work processed properly. He asked a lot of qu Mathias "Ty" Cooke did an excellent job getting all the needed information and data required to get the work processed properly. He asked a lot of questions to be sure he got everything needed to accomplish the task at hand as well s make me feel comfortable with the process and the the time needed to accomplish what was needed. Overall, jobwell done. More

GREAT EXPERIENCE! Toyota of North Charlotte is above the rest. The salesman who I dealt with was Brian Doyle and he was very, very helpful with our experience of buyin Toyota of North Charlotte is above the rest. The salesman who I dealt with was Brian Doyle and he was very, very helpful with our experience of buying a new car. He explained all the pertinent details of the transaction and was very courteous and knowledgeable. We would definitely buy another car from this business and hopefully have Brian as our salesman the next time around. More

Always good! As we bring car in we are always greeted by a service person. They get us in for oil change or any other concerns we have concerning our car. Not for As we bring car in we are always greeted by a service person. They get us in for oil change or any other concerns we have concerning our car. Not for long its ready for pick up! Thanks Toyota! More

Scheduled Oil Change I had my scheduled 20000 mile oil change on Friday. Russell Martin was my service rep, and he made sure that I got a tire rotation, a cabin filter re I had my scheduled 20000 mile oil change on Friday. Russell Martin was my service rep, and he made sure that I got a tire rotation, a cabin filter replacement and a car wash to go along with my oil change. And I got away in the promised time frame. That is the kind of service I like. More

The Best Day Ever They were extremely helpful in my car searching. As soon as you pull up to the dealership they have someone waiting to help you and they are extremely They were extremely helpful in my car searching. As soon as you pull up to the dealership they have someone waiting to help you and they are extremely polite. I was helped a lot in one day. I was not expecting to leave with me car in one day but they helped me so much. I especially thankful for Shaderria Terry throughout out they whole process. She was such a big help in me getting information to my bank and faxing information back and forth. She was very patient with me and I was very thankful to have done my business with her. Also Michael Brown was a huge help as well having to contact my bank for information and getting a understand in purchasing the car. I would definitely recommend them. More

Excellent experience I purchased 2 cars in two weeks and each time working with Cathy Fraley in finance was awesome. Cathy was friendly, helpful and explained everything i I purchased 2 cars in two weeks and each time working with Cathy Fraley in finance was awesome. Cathy was friendly, helpful and explained everything in great detail. Cathy made my visits to her office fun, she's great! More

Very helpful and informative!! We went looking all over the place for a car and couldn't find what we wanted but happen to see a commercial for great saving!! We went to look at the We went looking all over the place for a car and couldn't find what we wanted but happen to see a commercial for great saving!! We went to look at the car but fell in love and bought it!! This is the second car in the family we have bought!! More

fixed our upside down Fantastic people with fantastic product. Helped us out with upside-down situation and got a nice new car to boot. Can't say enough about the staff tha Fantastic people with fantastic product. Helped us out with upside-down situation and got a nice new car to boot. Can't say enough about the staff that waited on us from beginning to end. 5 stars and A+ rating to: Nicholette Glaspey Michael Brown Cathy Fraley More

From sales to service, I can highly recommend Connor Mccullough was my service rep during my most recent visit June 4 2015. Connor was professional, friendly and courteous both before and after Connor Mccullough was my service rep during my most recent visit June 4 2015. Connor was professional, friendly and courteous both before and after the service. He was able to take care of the Recall part replacement parts and ran it through a complimentary car wash -- all in less time than anticipated. Thanks! More

Positive Experience When we arrived at the dealership, we were immediately met by Edward (product specialist) who should us to the car we wanted to see. He was extremely When we arrived at the dealership, we were immediately met by Edward (product specialist) who should us to the car we wanted to see. He was extremely knowledgeable and very helpful. After our test drive, he brought us to James Baune who tried to give us the best deal. He told us he might be able to give us a better deal with a brand new Rav 4 (we were looking at a used Honda CRV) so we got Edward who should us a new Rav 4. We loved it and working with James again, we were able to work out a deal. Edward and James were awesome! More