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Toyota of North Charlotte

Huntersville, NC

2.8
1,475 Reviews
Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Toyota of North Charlotte is dedicated to: 1) Delivering exceptional service & value 2) Promoting personal & professional growth 3) Fostering teamwork & associate involvement 4) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Toyota of North Charlotte a place where people want to work and do business.
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13429 Statesville Rd

Huntersville, NC

28078

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Showing 1,475 reviews

April 08, 2025

Purchase of 2025 Camry XSE was very pleasant However- Don't even think of calling dealership to get a question answered ! Thankfully I have Chris's ( mgr) cell phone since no calls to dealership depts More

by Bob K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Wickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Don’t waste your time with this dealership. Serious buyer; found a vehicle I wanted and tried to make a deal including trading my pristine condition, low mileage car. After more than three da More

by Stealing the joy
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Sopea P, a sales manager whose name was not provided
February 13, 2025

Hands down, without a doubt, the WORST car buying experience our family has ever had. More

by hd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

they advertised a price that was 2000 less than what they were willing to sell it for, claiming "evrey vehicle get toyocare"and crap like that, not 2000 in extras, you also get ignored if you aren't ready to More

by Jessica S
Recommend Dealer
No
Employees Worked With
Brian Doyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

I was extremely unhappy with my experience at Toyota of North Charlotte. I inquired about a Camry they had in stock online and was contacted by their internet sales staff. Sticker price on the Car was $4 More

by Dissatisfied
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
I don't recall the nice young man's name that waited on me.
November 11, 2024

I showed up on 8/25/24 looking to trade in my current car for a new Corolla hybrid. I found one that I liked and began the annoying back and forth with the salesman. Initially, he came out of the gate with a More

by zackw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Doyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

We purchased two new cars here in 2011. We tried again in 2021, but it was a poor experience. Salesperson did not recommend us getting the 0% APR deal (which we qualified for) & subtly aske More

by Gleegirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel Ferrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Wanted to buy an in-stock Sienna Limited and after multiple attempts, they would not give me an out-the-door price in a timely manner. When they finally did after saying I needed to know before travel More

by SW_Southport
Recommend Dealer
No
Employees Worked With
Nate Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2024

Great Buy but after driving off the lot, NO FOLLOWUP! !! Waiting 2 MONTHS for my license tag. Several calls and they are to busy, can't help or recommend call back later. REALLY!? Horrible customer exper More

by onerustybolt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
July 08, 2024

We were told by Angel that they had a blue Camry on the lot to look at. We told her we had about a 2 hour round trip ride with a baby and ask her to make sure. She scheduled an appointment with us to see i More

by Whitaker.mn
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Angel and Nika
1
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