Toyota of North Canton

I purchased a new 2020 Camry from this dealership in 3/2020. I specifically wanted an AWD and the salesman assured me that the car that I was buying was one. I even asked them to price match a car that 3/2020. I specifically wanted an AWD and the salesman assured me that the car that I was buying was one. I even asked them to price match a car that was on sale at a dealership in Columbus and they did. Unfortunately, that was AWD but the one that I purchased was front wheel drive. I found out the hard way when my wife got stuck in the snow this winter. I went back to the dealership and told them they had misrepresented the car they sold me They offered to buy back the car and sell an AWD camry instead. I was open to it. Their offer to buy back the car was $268 less than the offer from Carvana and they came down on the price of the new car a little bit for a total difference of $8300 thanks also to a rebate from Toyota. Instead, I offered to purchase a winter tire and wheel package from them at full price and pay for swapping the wheels twice a year. I asked if they can just store the wheels to make up for me being duped and sold an FWD car calling it an AWD. They refused. Looks like they just wanted to make more money swapping my car for a new one. The deal they offered to make it "right", I could have gotten from any dealership basically. Their excuse for not matching the carvana price was that I would save on taxes by selling and buying the car there. I live locally and will never deal with them again. I will also make it a point to spread this information of how I was duped even though it is very embarrassing for me so people know not to deal with them. More

Took our Avalon in to have brakes serviced. Dave Clapper was awesome! VERY friendly and helpful. Even gave me a snow scraper so I didn't have to make the dreadful stop at Walmart on way home. Brakes are sm was awesome! VERY friendly and helpful. Even gave me a snow scraper so I didn't have to make the dreadful stop at Walmart on way home. Brakes are smooth as silk! They always make you feel comfortable. Definitely recommend Cain Toyota!!!! More

I have been leasing vehicles from Cain Toyota for over ten years...between my wife and me, we have leased seven vehicles here.....recently, I experienced some damage to my new Camry Hybrid, only three day ten years...between my wife and me, we have leased seven vehicles here.....recently, I experienced some damage to my new Camry Hybrid, only three days after driving it off the lot with just 81 miles on it.....they really went to bat for me, worked speedily with the insurance company, loaned me a car for several days, located some hard-to-find parts, and made these repairs in expert fashion.....I especially want to commend Dan Maloy for working in my behalf....Thank you all. More

Great experience! Robert was very accommodating to my wants and needs for buying my new Rav4 Hybrid. He was very knowledgeable about my vehicle and he extended the perfect amount of communication with th wants and needs for buying my new Rav4 Hybrid. He was very knowledgeable about my vehicle and he extended the perfect amount of communication with the car buying process. I would recommend any of my friends or family to consider buying a car at Cain Toyota! More

No follow-up After the initial test drive in a vehicle that wasn't quite what I was looking for and with the promise to advise me of additional vehicles due in, th After the initial test drive in a vehicle that wasn't quite what I was looking for and with the promise to advise me of additional vehicles due in, there was no further communication from the salesperson. Nothing. I called, texted, emailed numerous times (combined at least 8) over a period of 2 weeks. I bought a vehicle elsewhere. More

We had been working with another dealer for 3 days, when my love emailed Joe about a truck on the lot. Joe was very easy to talk to and handled our needs effectively. His Finance Manager Ben was great as we my love emailed Joe about a truck on the lot. Joe was very easy to talk to and handled our needs effectively. His Finance Manager Ben was great as well. If you see something on their lot, definitely worth the time to contact them. They made our purchase easy and seamless in these uncertain times. Please respect their safety and families' health when you go to the Dealership. Thank you Cain Toyota. You won our business for years to come. More

First Rate Expereience We just purchased a 2020 Toyota Corolla Hatchback through Cain Toyota and Robert Rowan. Robert was a pleasure to work with - very professional and ve We just purchased a 2020 Toyota Corolla Hatchback through Cain Toyota and Robert Rowan. Robert was a pleasure to work with - very professional and very thorough. He found us the exact car we wanted and helped us through every aspect of the purchase. We highly recommend Cain Toyota and Robert Rowan. More

Very impressed I have bought cars and leased cars at different dealerships and ones outside of Ohio. I was very impressed with Anthony’s patience because I ask allot I have bought cars and leased cars at different dealerships and ones outside of Ohio. I was very impressed with Anthony’s patience because I ask allot of questions. I hate a Pushy salesman. He gave me all the facts and gave me his recommendations when I asked. He new what I was interested in and didn’t try to sell me more options but explained all of them and the difference between the models. He was able to get the car I wanted in a timely manner and was patience when I hadn’t got the payout from my insurance company for the down payment but the car was ready. More

My Toyota RAV4 Experiencem My faith in Car Buying has been restored at Cain Toyota! I had the pleasure of working with Robert Rowan when I purchased my (BAD xxx) Toyota RAV 4 TR My faith in Car Buying has been restored at Cain Toyota! I had the pleasure of working with Robert Rowan when I purchased my (BAD xxx) Toyota RAV 4 TRD in my dream color of Lunar Rock!! Robert helped me track down the off road weather package since a heated steering wheel and heated seats were important to this purchase. Robert is the ultimate professional and an asset to Cain Toyota’!! I would and will reccoment him to all my friends and family in the future. Especially since my RAV 4 is the envy of all of them I could be a little bit Predudice [LOL))!! More

Best buying experience Robert Rowan is an asset to the business. He handled our negotiations and subsequent purchase of a new 4-runner. He is easy to deal with and is very p Robert Rowan is an asset to the business. He handled our negotiations and subsequent purchase of a new 4-runner. He is easy to deal with and is very professional. I would highly recommend him as the salesperson to ask for if you are interested in making a purchase. More