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Toyota of North Canton

North Canton, OH

4.5
509 Reviews
We Offer a Huge Selection of the Best New & Pre-Owned Vehicles at Competitive Pricing! Committed on Creating an Atmosphere Focused on Our Customers' Satisfaction in Every Aspect of their Sales, Service, and Parts Experience! We Believe that Servicing Our Customers on Every Level Should Be the Focus of Everything We Do, So We can Earn Your Business & Trust for Years upon Years to Come!!
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6527 Whipple Ave NW

North Canton, OH

44720

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Showing 509 reviews

April 29, 2021

Sid was the best! He made the whole car buying process smooth and easy! He worked with me when negotiating price. I cannot recommend Sid enough! More

by Bailey H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Dowd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Toyota of North Canton responded

Thank you for your feedback! We appreciate your business!

April 26, 2021

Bob was very professional friendly knowledgeable about questions about my toyota camry that i purchased on april 10th . He even had the car certified and took me home as i needed a ride which took him aw More

by mhafner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Toyota of North Canton responded

Thank you, Mark! We appreciate your business!

April 19, 2021

Return customer. Always treated fair and with respect. Purchased last three vehicles there. Always a positive experience. Sales forces goes extra mile for you. Thanks More

by Subrolex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Barbato
Apr 19, 2021 -

Toyota of North Canton responded

Thank you! We appreciate your business!

April 13, 2021

I can't rave enough about this place. The salesman you want to talk to is Robert Rowan for sure. I got in touch with Robert based on his reviews on cars.com (5/5) and that review certainly undersells h More

by brian.mm.baker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Barbato
Apr 13, 2021 -

Toyota of North Canton responded

Thank you so much, Brian! We appreciate your business and traveling all this way to work with us! We hope you're enjoying your new ride!

April 01, 2021

A return customer. Sales force went out of way to accommodate us and make the sale easy. Very professional sales force. No pressure tactics used. More

by Subrolex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Barbato
Apr 01, 2021 -

Toyota of North Canton responded

Thank you! We appreciate your business!

March 26, 2021

Kim is a gem. He tells it like it is and there’s no xx. He’s a super friendly guy who knows his stuff inside and out. Buying a new vehicle during a pandemic seemed extremely terrifying and daunting. Kim ea More

by BirdieChance25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Pettigrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Barbato, Kim Brechbuhler
Mar 26, 2021 -

Toyota of North Canton responded

Thank you! We appreciate your business/trust and hope you enjoy your new ride!

March 02, 2021

I purchased a new 2020 Camry from this dealership in 3/2020. I specifically wanted an AWD and the salesman assured me that the car that I was buying was one. I even asked them to price match a car that More

by JohnDoe44720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Pettigrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Haines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pettigrew, Jordan Hardy
Mar 02, 2021 -

Toyota of North Canton responded

We sincerely apologize for the miscommunication/confusion about the Camry being AWD vs FWD. The original paperwork does show FWD. We apologize we were not able to reach a satisfactory remedy for you as we do not and can not store any customers' wheels due to lack of space. If you would like to discuss further, or change your mind about moving into the AWD Camry, please contact us. Thank you

Mar 02, 2021 -

JohnDoe44720 responded

Till I saw this response I was giving some benefit of doubt to the dealership. The statement that the paperwork shows FWD is a lie. I did bring the original sticker to the dealership and showed it to the manager and there was no mention of AWD/FWD/drivetrain on it. That is why I had asked the salesman about it. This time I was told that if the car is AWD, it would says so on the sticker and if it doesn't then it is FWD. I wasn't told this when I bought the car and had asked if it was AWD or FWD. Also, I did get the listing info for the car on cars.com and do have it with me. There is no mention of AWD or FWD on that as well. Unfortunately I lost the paper with the info for the car that they price matched which had the salesman's writing on it. They said they don't have it as part of the sale paperwork. If I had it I may not have stopped with just writing bad reviews.

December 31, 2020

Took our Avalon in to have brakes serviced. Dave Clapper was awesome! VERY friendly and helpful. Even gave me a snow scraper so I didn't have to make the dreadful stop at Walmart on way home. Brakes are sm More

by janisbierly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Clapper
Dec 31, 2020 -

Toyota of North Canton responded

Thank you so much! We appreciate your business!

November 20, 2020

I have been leasing vehicles from Cain Toyota for over ten years...between my wife and me, we have leased seven vehicles here.....recently, I experienced some damage to my new Camry Hybrid, only three day More

by mjdaniel697
Recommend Dealer
Yes
Employees Worked With
Dan Maloy, Alex Bailey
Nov 20, 2020 -

Toyota of North Canton responded

We are so happy to be of assistance! Thank you for your business!

September 02, 2020

Great experience! Robert was very accommodating to my wants and needs for buying my new Rav4 Hybrid. He was very knowledgeable about my vehicle and he extended the perfect amount of communication with th More

by mklist17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Toyota of North Canton responded

Thank you! We appreciate your business and hope you are enjoying your new RAV4!

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