Toyota of North Canton

Cain has done an exceptional job of selling and servicing my Toyotas for the past seven or eight years. I've been impressed with the professional and courteous attitudes and performance of the sales and se my Toyotas for the past seven or eight years. I've been impressed with the professional and courteous attitudes and performance of the sales and service personnel. Ken Damis, lease manager, has been particularly helpful during and following the sales process. If I have had a question, he has had or finds an answer. The Toyota product has consistently exceeded my expectations. More

I was very please with the service Jason Pettigrew gave me. I would recommend him to my family and friends. I did not feel rushed or pushed. me. I would recommend him to my family and friends. I did not feel rushed or pushed. More

Ken bent over backwards to see our needs were met. This man far exceeds the abilities of other car salesmen we interviewed. Ben did an excellent job of backing up the sale. man far exceeds the abilities of other car salesmen we interviewed. Ben did an excellent job of backing up the sale. More

We love our car, but very unhappy with the dealership... We love our car, but very unhappy with the dealership... We drove from Erie PA to purchase a car advertised on the website. Our experience was a jok We love our car, but very unhappy with the dealership... We drove from Erie PA to purchase a car advertised on the website. Our experience was a joke. Our salesman, Dave, was very pleasant to us and helpful...we owned a toyota camry for 16 years with almost 200,000 miles, we own a toyota tundra truck and were trading a toyota matrix. We were told that the matrix are so popular they can't keep them on the lot, in fact they had not a one to show us. We were not given a fair trade price on our car. We did not get an owners manual, nor offered to get one. We did not get a second key, nor offered one. We left our car with a 1/2 tank of gas, and we left with our new car with less than a quarter tank of gas. We were at the dealership on a Sat from 11:30 to 4:30....and had an appt. We did leave for a 45 min lunch. We were told before coming they take American Express and when we got there, we find out only up to $2500 and then we pay a percentage. We were not told that! We inquired about a warranty. After waiting an hour to speak to someone about it, we were just told a price, and when asked questions, it seemed as though it was torture for the gentlemen to answer. So we started the finance process, and after a lengthy wait, we were in Ben's office signing papers. He said we had a great credit rating, and were approved. He also had us sign many papers...one which I asked what it was, and what did it mean? His reply was" it has something to do with the woman who sued McDonalds" and then abruptly pulled it away and said I did not have to sign it. Why put it in front of me, if it wasn't necessary? He also tried to sell a warranty, but his price was cheaper than what the other gentlemen quoted. Same warranty, but price depends on who you talk to? Monday we receive a call saying the finance company does not finance out of state. Did he not see our address on the application? We go to transfer the title and Ben did not transfer or write the proper names on our title...Wow!!! Another error on their part. When I called to find out our next step, I asked to speak to a mgr because I did not want the man who made TWO mistakes on the deal. When the mgr spoke with me, he said he remembered us, and we were very rude when we were there. He said "we don't want to do business with you folks again" Wow, shocked!! Their mistakes!! We won't buy another vehicle from Cain Toyota...nor will we recommend the dealership to our friends and family in Ohio or in PA. More

KEN,IS AN EXCELLANT SALESMAN. ALL DEALERSHIPS SHOULD HAVE MORE PEOPLE LIKE HIM.I WOULD RECOMMEND HIM TO MY FAMILY AND FRIENDS.OVER THE YEARS I DELT WITH MANY SALES PEOPLE AND HE WOULD RANK ON TOP IN MY BOOK MORE PEOPLE LIKE HIM.I WOULD RECOMMEND HIM TO MY FAMILY AND FRIENDS.OVER THE YEARS I DELT WITH MANY SALES PEOPLE AND HE WOULD RANK ON TOP IN MY BOOK. More

This dealership has been good to me. I think Ken Damis is a good salesman, taking his time to make sure I knew everything there is about my new car. This is the second car I purchased off him and I would rec a good salesman, taking his time to make sure I knew everything there is about my new car. This is the second car I purchased off him and I would recommend him and Cain to anyone. Thank you, Bradley Waggoner More

When making a choice as to where I was going to purchase a vehicle, I was very apprehensive and anxious about my decision. When I walked into Cain Toyota, I knew I made the right choice. Ken Damis was extr a vehicle, I was very apprehensive and anxious about my decision. When I walked into Cain Toyota, I knew I made the right choice. Ken Damis was extremely professional, helpful and patient and the finance department was also very thorough and helpful. The experience far exceeded my greatest expectation and I will recommend Cain to anyone planning to buy a car. More

From the minute we walked into your car lot with my 85 year old mother, I was impressed. Our sales man Dave, listened to our story, how we have been a Ford Family all of our lives. My dad who is ill, wo year old mother, I was impressed. Our sales man Dave, listened to our story, how we have been a Ford Family all of our lives. My dad who is ill, worked and retired from this great company for 36 years. However, after trying to purchase a new Ford we could not because of the style. My very small petite mother could not see the the front end of any of the Ford cars or SUV's. Dave listened to our entire story and actually suggested a RAV 4, needless to say it was the perfect fit for my mother! Dave seemed to sympathize with our dilemma, and gave us time to accept the fact that Ford was not the answer this time but Toyota was. We had a perfectly wonderful experience working with Dave, he was kind and extremely patient with my mom,who by the way thinks, "He was so sweet." Yes, our entire life Ford paid our bills and put a roof over our head, however today Toyota and Dave put my 85 year old mother in a beautiful red Rav 4. Thank you, Cheryl More

My husband and I had a GREAT experience with Cain Toyota/Scion and the people we dealt with were so nice and understanding! We really enjoy our new Scion and felt like we mattered to the people who Toyota/Scion and the people we dealt with were so nice and understanding! We really enjoy our new Scion and felt like we mattered to the people who were assisting us in our new purchase. I believe they care about their customers and customer satisfaction. More

Gene Collins was the first Sales Associate who greeted me at Cain Toyota. I was there to purchase a 2012 RAV4 or a newer used RAV4. Gene was very courteous and helpful. He answered all of my questions or sou at Cain Toyota. I was there to purchase a 2012 RAV4 or a newer used RAV4. Gene was very courteous and helpful. He answered all of my questions or sought out the answer from other associates. I had visited a couple of other dealers and knew what kind of deal I needed to make the purchase. Bottom line, Gene presented me with a good offer for my '07 Highlander trade-in and a good price for the '12 RAV4. I made the trade and the purchase as Gene fulfilled all of his commitments to me. I would recommend Cain Toyota and Gene Collins as the Sales Associate... he did a good job. Bob Henry More