Toyota of North Canton

MIke Mann Awesome Salesman I went in to this dealship intending to buy one new (gently used) car. I chose 2 different vehicles, and wanted to come back with my husband to determ I went in to this dealship intending to buy one new (gently used) car. I chose 2 different vehicles, and wanted to come back with my husband to determine which car to buy. Mike was very patient, allowed me to test drive as many cars as I wanted. He did not mind that I rescheduled to come back at a later date. NO PRESSURE. Love it! Returned wtih my husband, Mike allowed him to test drive several vehicles. We ended up buying both cars, one for myself and one for my husband Thank You MIke for your patient, and no pressure method. We will use you again in the future, More

Fantastic experience Our first lease and our first time at Cain Toyota what a great experience we had from Mike and Ben very professional and easy to deal with .Will be de Our first lease and our first time at Cain Toyota what a great experience we had from Mike and Ben very professional and easy to deal with .Will be dealing with them again . Fantastic experience More

2015 Toyota Corolla I had such an amazing experience at this dealership! Everyone was so kind and not pushy at all! They are very personable and the cars basically sell t I had such an amazing experience at this dealership! Everyone was so kind and not pushy at all! They are very personable and the cars basically sell themselves. I would recommend them to anyone who wants a good car buying experience! Also Mike my salesman was outstanding and made my feel like I was purchasing a car from a good friend. Highly recommended to him! More

Awesome I had a great experience with salesman Mike Bann and Tony Neman on 03/14/16. The only complaint I have was dealing with the Toyota bank for the lease. I had a great experience with salesman Mike Bann and Tony Neman on 03/14/16. The only complaint I have was dealing with the Toyota bank for the lease. Otherwise, everything was awesome and I will tell everyone to go visit Cain Toyota and Mr. Bann. More

Nice dealership We bought a beautiful 2012 Toyota 4 runner. Had a few very small but annoying issues. Management was friendly and professional about addressing these We bought a beautiful 2012 Toyota 4 runner. Had a few very small but annoying issues. Management was friendly and professional about addressing these problems. Thank you Cain Toyota. More

VERY PLEASANT CAR BUYING EXPERIENCE We purchased a used Toyota Sienna and have no remorse. Sam Warther worked well on our behalf to negotiate a fair price on a quality vehicle. He is v We purchased a used Toyota Sienna and have no remorse. Sam Warther worked well on our behalf to negotiate a fair price on a quality vehicle. He is very well educated on vehicle features and is helpful in finding what you want within your budget. Cain definitely prides themselves with quality used vehicles. Their prices are not the lowest online, however their used vehicles are in top shape. You get what you pay for! This is our second purchase from Cain Toyota and most likely not the last. I used to hate car shopping. Its nice to find good people. More

Unprofessional Upon initial contact, my sales rep was polite, friendly, and helpful. When I visited later in the afternoon/evening (approx 5pm) with my husband, we w Upon initial contact, my sales rep was polite, friendly, and helpful. When I visited later in the afternoon/evening (approx 5pm) with my husband, we walked into dealership and immediately were told the Sign and Drive promotion was on the LE models only, not XLE as I was told earlier. We were okay with that. Sales rep then said if we wanted the XLE, we would need to put $2000 down, prior to running our credit. He then continued suggesting the LE, despite our desires for the XLE. My husband asked rep if there was a model between the LE and XLE, rep advised there was not a model in between the two. While completing our credit app, dealer drove my car around for trade in valuation. When pulling our credit, we went outside to look at XLE models. Rep came out and said credit was about where we assumed it would be, they had to wait until morning to contact Toyota to see what credit tier we fell in. He never disclosed what the exact credit came back as (previous experience with other dealerships, they always show the numbers they received back). We also were not told about how much they valued my car at. By 2pm the next day, I hadnt heard from my sales rep so returned a call from Don Joseph Toyota. I walked into Don Joseph at 5pm. We discussed options. I learned the actually WAS an in between model available, my sales rep at Cain chose not to discuss it. I drove away with a new XLE PREMIUM model at 7:30pm. My husband and I feel the sales rep was unprofessional, credit should have never been ran if there was little or no intention on making a sale, and leaving someone hanging around, waiting for a call that never happened, is wrong and bad business. They could have simply stated while at dealership that there was nothing they were willing to do for us. Honesty is always better than "smoke and mirrors". More

Excellent Experience Jason Pettigrew and Tony Neman were awesome to work with on our December 2015 Toyota Camry purchase. Customer service, response times, friendliness, Jason Pettigrew and Tony Neman were awesome to work with on our December 2015 Toyota Camry purchase. Customer service, response times, friendliness, a competitive price, and honest accurate quotes are all important to my wife and I. Jason and Tony came thru with making our new car buying experience a pleasure. When looking to buy or lease a new or used car, we highly recommend contacting these Cain Toyota professionals. Thanks again gentlemen! More

Excellent Car Buying Assistance Sam Warther was very respectful and helpful throughout the research and purchasing process. He was patient and understanding in helping me determine w Sam Warther was very respectful and helpful throughout the research and purchasing process. He was patient and understanding in helping me determine which vehicle best suited my needs. I compared his vehicles with those at other dealerships and visited several. He took the time to get to know me and introduced me to Peter Eaglowski. They were honest with me about how their vehicles and sales compared with those of other dealerships and even helped me research the history of some of the other dealerships' vehicles. I came back several times and Sam patiently helped me each time. Sam and Peter both ensured that I found a high-quality vehicle that was affordable and made the buying process a breeze. They had the paperwork ready for me when I arrived and fully loaded my vehicle with the available accessories, had it washed, and refueled. More

Had a great experience working with Sam Warther. We upgraded our 2004 Highlander to a 2013 Highlander. Sam Warther was great to work with. He explained all the new features and took the time to answe We upgraded our 2004 Highlander to a 2013 Highlander. Sam Warther was great to work with. He explained all the new features and took the time to answer our questions and make us feel valued. Would highly recommend this dealership and Sam specifically! More