Toyota of North Austin

fast good service no waiting for service started.fast service and perfect maintenance.very nice customer waiting room with good coffee and clean toilets.nice smiling f no waiting for service started.fast service and perfect maintenance.very nice customer waiting room with good coffee and clean toilets.nice smiling friendly stuff. More

How Car Sales Ought to be Shannon Brady and Charles Maund Toyota offer a sales process that other dealers should emulate. That is why this is our second new car purchase from Shannon Brady and Charles Maund Toyota offer a sales process that other dealers should emulate. That is why this is our second new car purchase from Shannon. (Two years ago I bought a Scion xB.) Feedback to my email was nearly instantaneous. (I have yet to hear from the other two dealers from whom I requested information.) We met with Shannon and with only a few questions, Shannon presented us with a car type that met our needs. We had a rather extensive test drive, (our request), and returned to the dealership. Within a few minutes of pleasant conversation, we agreed on a complete and lower than expected price without any hidden add-ons. Shannon offered better financing than our Credit Union! We had the required visit with the finance department and that was pleasant as well. (I do not remember his name--but he was a pro as well!) Shannon went over the car features and helped us set the electronic settings. We took the car home and we love it. Full gas tank too! We received a follow- up phone call and e-mail from Shannon's team and were able to tell them that all was exceptional! We were home with our new Highlander before the other dealers even responded. I appreciated the professionalism and quiet competence of Shannon and his team members. The greeters in the waiting area are a delight and offered cold water and popcorn during our very brief waiting periods. I will return to Charles Maund Toyota and Shannon Brady for my next car purchase. By the way the two year service on my Scion has been quick and professional as well! Hats off to the team in Service too! More

Was amazing experince At this place i felt like at home, they gave me top quality attention, the prices are really low. I would definitely buy a car again at this place At this place i felt like at home, they gave me top quality attention, the prices are really low. I would definitely buy a car again at this place More

GREAT service Charles Maund Toyota was a great experience. The staff from the receptionist to the finance person was awesome! No pressure to buy. The sales team did Charles Maund Toyota was a great experience. The staff from the receptionist to the finance person was awesome! No pressure to buy. The sales team didn't hover over you like a hungry person. The observation that I saw was, any sales person who had a customer was very in tuned to what the customer had to say in what they type of vehicle they were looking to buy. Mr. Byron West who was my sales person knew his products backwards and forwards. He didn't rush to make a sale and he made sure that I understood what he was saying about the features of the vehicle to the paperwork. I can't leave out the finance person Mr. Major Bursey. He as well knew the product and had explained the finance portion of the sale thoroughly. CUSTOMER SERVICE is the key to any business and Charles Maund has it covered. It's very welcoming to walk in the doors and not a cold feeling. A BIG THANK YOU! More

Great Service and Lowest Price I bought my son his first car at Charles Maund Toyota. We had a set budget but my son really wanted the look of a sportier car. Walter worked with u I bought my son his first car at Charles Maund Toyota. We had a set budget but my son really wanted the look of a sportier car. Walter worked with us on the price to get us a 2018 Camry SE for the price of an LE. Thanks again! More

Excellence, excellence, excellence Without a doubt the best car-buying experience we've ever had. David Hardy did a phenomenal job; he worked to find us the best price for the vehicle Without a doubt the best car-buying experience we've ever had. David Hardy did a phenomenal job; he worked to find us the best price for the vehicle we wanted and made the process simple and straightforward. Would refer anyone looking for a Toyota to this dealership solely because of our great experience with David. Well done, sir. More

Great Place to buy and get your vehicle serviced I had animals chewing on my electric wiring so they fixit damage after getting rid of nesting animals. I then got my routing services they found d I had animals chewing on my electric wiring so they fixit damage after getting rid of nesting animals. I then got my routing services they found damage tires and was fixed under extended warranties More

Love this Toyota I had to get an oil change and my tires rotated I love coming to this Toyota because the service always goes quickly. I was told the wait would be at I had to get an oil change and my tires rotated I love coming to this Toyota because the service always goes quickly. I was told the wait would be at least an hour but I was out within 30 minutes. More

Excellent Service Representative Martin is always on top of every detail. He makes you feel welcome and follows up to make sure every thing that you requested is done and done on time Martin is always on top of every detail. He makes you feel welcome and follows up to make sure every thing that you requested is done and done on time and correctly. More

Love our new Highlander This is our 3rd Highlander, 2nd one from Charles Maund Toyota.. It's the perfect size for the 2 of us. Very comfortable. Jill did a great job finding This is our 3rd Highlander, 2nd one from Charles Maund Toyota.. It's the perfect size for the 2 of us. Very comfortable. Jill did a great job finding the one we wanted. We were so pleased from start to finish. Thank you Jill!!😊 More