Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of North Austin
Austin, TX
2,193 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our Austin Toyota Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Toyota service with a shuttle service and loaners available if needed
Genuine OEM Toyota parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Cedar Park, Leander, and Round Rock
While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,193 reviews
November 21, 2024
very well, staffed, and very efficient use of everyone’s time. I was amazed at how efficiently they were able to take in the cards repair them and return them to the customers. These guys are the best and t time. I was amazed at how efficiently they were able to take in the cards repair them and return them to the customers. These guys are the best and the business. More
by pat
Employees Worked With
Other Employees :
Jared was fantastic. I hope I get him the next time I am there. He went above and beyond to meet my expectation. Definitely one of Toyota’s best!
November 20, 2024
Great service department! I have had several different advisors and all were great in keeping me informed. The MPI video was spot on and allowed me to see what items needed I have had several different advisors and all were great in keeping me informed. The MPI video was spot on and allowed me to see what items needed service! More
by Ed
Employees Worked With
Other Employees :
Jared Jones, Jenner Lafortune
November 19, 2024
My service guy was friendly and nice however - the one thing I asked him was to change my clock and he didn’t do that . Didn’t notice til I got home. Also rather than go over the services that were perfor thing I asked him was to change my clock and he didn’t do that . Didn’t notice til I got home. Also rather than go over the services that were performed , he just handed me the papers and pointed to where I checked out . My car was just there for the 10,000 mike checkup and clearly nothing wrong but I assumed he would take 2 min to review what had just taken an hour to do . The whole dealership feels like everyone has a quota and hurries you along . The service guy should not make you feel rushed . More
by Aj
Employees Worked With
November 19, 2024
The service at North Austin Toyota was Excellent. .I was greeted immediately with a smile and great courtesy.. Within a couple of hours Mr.Nater had me driving off in a vehicle that I chose a brand ne .I was greeted immediately with a smile and great courtesy.. Within a couple of hours Mr.Nater had me driving off in a vehicle that I chose a brand new 2024 Toyota Tacoma truck with all the perks...Thx Nater More
by adamalba102971jesuslord
Employees Worked With
Nater
November 17, 2024
Ben Davoodi was the worst car salesperson I have had the displeasure of working with. He had issues getting approvals at any price point and kept being very vague and secretive with me during the few days I displeasure of working with. He had issues getting approvals at any price point and kept being very vague and secretive with me during the few days I was trying working with him. He finally "approves" me for a car (this was supposedly a real approval and not a pre-approval as he had been running my credit for days at this point) and I come with my down payment he said I needed, I guess he didn't expect me to come up with the money because suddenly once I'm there; he says I have a repo and I cannot buy a car. Before my current car I only had one car loan that I had paid off and received the title for, and absolutely no bank on any bureau said I had a repo. Only a PAID and closed car loan on any credit report. Ben Davoodi also does not honor employee discounts and did not add one to my offer or to a car he sold to another coworker of ours. The very next dealership I went to approved me for a nicer manufacturer car with way less miles than what Ben "approved" me for. Funny enough, they used one of the same banks that Toyota ran me through and couldn't get me approved through. To me, that just shows Ben's incompetency at his job. Dealership sales managers had also harassed me multiple times to take down this review when I worked here & reviews that were not even mine. If they had approached me one more time I was going to be filing an HR complaint against Ben Davoodi and his managers. I am posting this again because I no longer work here and have to worry about harassment from the terrible Sales Department here at Toyota of North Austin. Buy a car literally anywhere else; you will have a far greater salesman experience than what can be provided here. More
by Noah Cottrell
Employees Worked With
Ben Davoodi
November 16, 2024
Service rep Brant did a great job. Very customer focused and patient. Fair price. Well done! Very customer focused and patient. Fair price. Well done! More
by danpru1
Employees Worked With
November 16, 2024
Great service, Yadir was my service advisor and he rocked!! I am very pleased with the service department. rocked!! I am very pleased with the service department. More
by lcorporahay
Employees Worked With
November 16, 2024
Always Great service at north Austin Toyota. Fast and reliable work much better than cedar park toyotwla which is only concerned about up selling the customer even when in for included service. Fast and reliable work much better than cedar park toyotwla which is only concerned about up selling the customer even when in for included service. More
by Stevemc801
November 15, 2024
Usually the service apartment is fine. But when taking my vehicle for my 30K appointment, the staff was incredibly rude and took a long time. After being told my car was reading and waitin But when taking my vehicle for my 30K appointment, the staff was incredibly rude and took a long time. After being told my car was reading and waiting 10 mins, I asked when I could expect my car. 5 mins later my car came out and the service advisor told me that I lied and it had not been 10 mins in a very rude manner. More
by Bob
Employees Worked With
