Toyota of Newnan
Newnan, GA
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Avoid this dealership Took my 2012 Toyota Prius there because coolant was disappearing daily. I was told that they could not find any issues and that they cleared the codes Took my 2012 Toyota Prius there because coolant was disappearing daily. I was told that they could not find any issues and that they cleared the codes and topped off the coolant. The service advisor mentioned that it may be the water pump going out. I scheduled another appointment to bring the car in to have the water pump replaced. On the pre-scheduled service date I was told that the water pump was not ordered, they topped off the coolant again. I was told it was OK to continue to drive the vehicle to just keep an eye on the coolant level daily. 2 Days later the Head gasket on the car blew, causing catastrophic engine damage. Avoid this dealership, as a matter of fact avoid Toyota products. After contacting Toyota USA I was told that they are very sorry for what happened and I was offered $ 1000.00 toward the purchase of a new Toyota vehicle. In the past 8 years I have purchased 5 Toyota vehicles from various dealerships. Toyota has lost me as a Customer and an advocate of the brand. More
Worth checking out We picked this dealership based on their advertising and our daughter's experience in purchasing a car. After years of buying a different brand it ca We picked this dealership based on their advertising and our daughter's experience in purchasing a car. After years of buying a different brand it came down to the basics, good price, dealing with exceptional personnel, and my wife liked the RAV-4 over the other vehicles we looked at. Our search started online followed by site visit and we were paired up with Ryan Staple. He was informative and resolved all questions and made the buying experience enjoyable. More
Bought a 2020 Tundra Very clean Dealership Brandon was very helpful with the sale of my tundra. Love the new Tundra Finance Manager Voo was a pleasure to work with as w Very clean Dealership Brandon was very helpful with the sale of my tundra. Love the new Tundra Finance Manager Voo was a pleasure to work with as well. More
I had 20,000 mile service and inspection. The service department always meets and exceeds my expectations! I love my Toyota RAV4 and know it’s dependable because having regular maintenance is easy. department always meets and exceeds my expectations! I love my Toyota RAV4 and know it’s dependable because having regular maintenance is easy. More
Easy come / Easy go I received an internet price from Chris Kenner which far exceeded other metro Atlanta dealerships. I walked in and completed the paperwork and the Dri I received an internet price from Chris Kenner which far exceeded other metro Atlanta dealerships. I walked in and completed the paperwork and the Drive Out Price was never even discussed. The price was exactly what I was quoted. No stress, no haggle, and no walking back and forth to check to see if the price was acceptable. The absolute best experience I ever had buying a car at a dealership. Toyota of Newnan, YOU ROCK! More
I worked with Ryan through email and he was prompt and straightforward with answers to any questions I had. He went above and beyond to help me purchase my new Corolla. I definitely recommend this dealers straightforward with answers to any questions I had. He went above and beyond to help me purchase my new Corolla. I definitely recommend this dealership. More
I had a very good experience at Toyota of Newnan this past weekend. Lucas and Chas were very helpful and made me feel very comfortable using their dealership for our new Highlander purchase. I am looki past weekend. Lucas and Chas were very helpful and made me feel very comfortable using their dealership for our new Highlander purchase. I am looking forward to using the maintenance department at the Newnan Toyota facility. Thanks for making this a non-stressful experience. Jeff More
Overall, great experience and excellent sales team. Very clean and well maintained facility. Only concern regards how the true drive out price doesn’t include any information on additional warranties. Rec clean and well maintained facility. Only concern regards how the true drive out price doesn’t include any information on additional warranties. Received a brief overview regarding optional warranty contracts and costs. One recommendation is that buyers be provided their costs and plans upfront rather than at signing. Be given time to research, price shop, and compare to other plans. More
Will not be back The salesperson lacked basic communication and sales skills. We were quoted a price, drove over an hour to get there only to find the price was $1250 The salesperson lacked basic communication and sales skills. We were quoted a price, drove over an hour to get there only to find the price was $1250 higher if we got the Toyota interest rate promotion. Connor the Internet salesperson conveniently forgot to mention this and even argued that it wasn't his job to discuss this with customers. No call thanking us for our purchase, no concern at purchase and no integrity from this sales team. Steer clear. More
Best Toyota dealership I have ever bought a car from or had my car service by. Bethany was great! She was alway professional, courteous, and friendly. had my car service by. Bethany was great! She was alway professional, courteous, and friendly. More