Toyota of Newnan

Service department has scheduling problem. I am tired of having to wait 2 hrs for a scheduled sersvice. The past few visits have taken over 2 hrs just for a normal service, quick looksee of m I am tired of having to wait 2 hrs for a scheduled sersvice. The past few visits have taken over 2 hrs just for a normal service, quick looksee of my fluids and rotate tires. They overbook and penalize customers who make appointments by taking those who show up without appointments. If I did not have a prepaid maintenance plan, I would take my 4th Toyota to another dealer. Oh, and BTW, they never fail to try to upsell me on unnecessary service. More

Terrific to do business with. I bought my first vehicle from Toyota of Newnan ten years ago; just traded it for a new one today. Alex Wilde, the salesman, is very personable, pro I bought my first vehicle from Toyota of Newnan ten years ago; just traded it for a new one today. Alex Wilde, the salesman, is very personable, professional, helpful and made the whole process stress-free. The Service department is top notch as well. More

Darius was very friendly, and professional from the beginning to the end of my visit. beginning to the end of my visit. More

Have a 2023 Toyota Venza that still has "free" factory oil changes and tire rotations that we actually paid for during the car's purchase. This is the Toyota Extra Care package added when purchased that c oil changes and tire rotations that we actually paid for during the car's purchase. This is the Toyota Extra Care package added when purchased that cost and additional $700 for only two extra oil changes and tire rotations. Every time car was brought to Toyota of Newnan, they will always try to upsell engine air filters, cabin filters, hybrid battery air filters and EFI induction/throttle body cleaning when my vehicle never needed them. I happen to be a retired Toyota Lexus Master technician of 35 years and religiously inspect all filters before bringing my car there. Once, they were suppose to rotate my tires and never did. I fortunately took pictures of each tire and location on vehicle based on valve stem to tire markings. They argued with me that they did rotate them until I showed them my pictures. Then finally 20 minutes later, they told me they reviewed shop camera footage and finally admitted they were never rotated. I can only imagine how many other times this happens to unaware customers! Their parts department charges over 110 percent for all parts that I have purchased compared with other area dealerships also. They try to get you coming and going! I understand the games played here with Toyota owners bringing their vehicles here for service and parts working in the industry for so long and seeing many shady practices over the years. I feel it is my responsibility to warn other Toyota owners of these attitudes and practices going on here. I sometimes feel like standing out front with signs warning customers of these unfair and unnecessary services and expenses. More

Darius made our car purchase a great experience! !! We highly recommend him and the Newnan Toyota dealership!!! !! We highly recommend him and the Newnan Toyota dealership!!! More

Everyone we dealt with was knowledgeable and courteous from Bryan Darby sales, Zach Grobard finance Tommy Brown service. Bryan was so helpful answering our questions and concerns he made us feel like a f from Bryan Darby sales, Zach Grobard finance Tommy Brown service. Bryan was so helpful answering our questions and concerns he made us feel like a friend not a customer. We are now part of toyota's family thanks to Bryan. More

This is our second purchase from Toyota of Newnan. Employees are very friendly and helpful. Our salesman, Victor showed professionalism and was extremely helpful. Employees are very friendly and helpful. Our salesman, Victor showed professionalism and was extremely helpful. More

Zach Collin’s is a phenomenal Sales representative I highly recommend him I love Toyota of Newman just bought my 6th vehicle from them highly recommend him I love Toyota of Newman just bought my 6th vehicle from them More

Incredible purchase experience thanks to Toyota Newnan salelsman Uran Murtezi. His professionalism and acute and deliberate communication style sets you at ease during the entire experience. Uran sets the salelsman Uran Murtezi. His professionalism and acute and deliberate communication style sets you at ease during the entire experience. Uran sets the bar far higher than expected and listens to the customer during the entire process without pressuring nor fast tracking the customer to close the deal. Just seems to be a phenomenal human being that knows how to get the job done beyond the call of duty. Keep up the good work sir, you made my car buying experience seem less and positive. More

Worked with Ted and Gido. Ted answered all my questions. They made it easy. Super nice dealership! Ted answered all my questions. They made it easy. Super nice dealership! More