Toyota of Newnan

Sales experience was great, but their service department is very lacking. When I took the car in I already knew the problem and it took ALL day for them to come to the same conclusion, when all they had to is very lacking. When I took the car in I already knew the problem and it took ALL day for them to come to the same conclusion, when all they had to do was a simple inspection of a cable, instead they did test after test and told me that Autozone sold me a bad battery. I finally got them to understand that the Positive Cable needed to be replaced after talking with 3 different people and 9 hours later. I'm not a certified mechanic, but I know how to do simple maintenance on a car. When the Service Technician calls me 7 hours after I told them what was wrong, and says, "We can't find anything wrong with it, and I don't want to sent you on your way without helping you, what do you think is wrong with it?" it doesn't inspire confidence in their abilities. Then the Service Manager wants to argue with me about the conversation the Tech had with me, and she's telling me, "THAT's not what he said, he didn't ask you what you thought was wrong with it?" and she says that she was in the same room, but after I recite back word for word what he said, she changes the subject, and then quotes me 2 1/2 hours of labor for a cable replacement that has one bolt on the alternator and one bolt on the battery, at $88 an hour. More