Toyota of Newnan

I think the sales experience was good but I thought the post-purchase experience was the best. I received personal follow up calls to confirm I was happy with my purchase, I got follow up calls from the se post-purchase experience was the best. I received personal follow up calls to confirm I was happy with my purchase, I got follow up calls from the service department to help schedule my first oil change at 5,000 miles, and then my experience at the service has always been terrific. More

We were looking for a Toyota solara. After looking online we went to Toyota of Newnan. There we met Rashad Middlebrooks who let us have a test drive. My wife Debbie just loved the car and I loved all the fri we went to Toyota of Newnan. There we met Rashad Middlebrooks who let us have a test drive. My wife Debbie just loved the car and I loved all the friendly people at Toyota of Newnan. We have had to return for some service work but Toyota of Newnan has gone above and beyond to make everything great. More

I went in to Toyota of Newnan originally to purchase a Scion and although I was greeted by a representative immediately, the owner was very rude... I purchased a Toyota from Union City and had great cust Scion and although I was greeted by a representative immediately, the owner was very rude... I purchased a Toyota from Union City and had great customer service all around (and the owner was even nice). Needless to say, I will not be taking my Toyota for maintenance or any service at Toyota of Newnan, especially after Walt was extremely rude to my daughter who came into his dealership also looking to purchase a car. A man who acts as though he is better than his customer does not deserve to have a business.... Great job walt, you lost my service and and the rest of our purchases. More

Sales dept. are very good- period! Fianance dept. is Sales dept. are very good- period! Fianance dept. is very bad, tried the typical bait & switch tactics and attempted to force me to buy all that ext Sales dept. are very good- period! Fianance dept. is very bad, tried the typical bait & switch tactics and attempted to force me to buy all that extra overpriced crap that you don't need. Service dept. very very bad. Four attempts to fix same problem - on new car, and manager did not return phone calls when he said that he would - annoying!! More

These guys will tell you anything to make a sale. They are also very slick. If the sales person cant get you to committ they'll bring out the "big dogs" to lay on more pressure. By the time you've signe are also very slick. If the sales person cant get you to committ they'll bring out the "big dogs" to lay on more pressure. By the time you've signed anything, you didn't end up with a deal at all. There was a discrepency to our loss and I have tried since April (It is June) to get it resolved. They have not responded nor fixed the problem and we are still out $500.00. I just wish I had checked this ratings forum before I even drove on to their lot. More

I received a post card in the mail from Mark Feldman at this dealership that they were interested in my car and would pay me $1000 over the fair Kelly Book value (which was $10,430 at that time). I figured this dealership that they were interested in my car and would pay me $1000 over the fair Kelly Book value (which was $10,430 at that time). I figured that they knew my car since I had been going there for routine maintenance ever since it first opened. So I went there with the post card in hand and a printout from Kelly Blue Book expecting to get at least $11,000 for my car. The dealership didn’t know anything about the post card deal and the used car salesman (Stacey) went on to tell me that they could get a car at auction for about $9000 and wouldn’t give me more than $9,900. I told the dealer that I went there on their invitation that they wanted my car. But instead the salesman made me feel like he was doing me a favor by taking it off of my hands. This just gave me a bad taste over their dealership. They were dishonest and now feel I must warn others about them and any sales promotions they may advertise. Stay away from this place as they are not professional or trustworthy. There are more than enough Toyota dealers out there than to take a chance on this one. More

I have purchased 3 vehicles from this dealership and will probably buy a 4th for my son. I purchased two new Toyotas (2006 & 2008) and a 2005 Honda and have had an excellent experience all times which includ probably buy a 4th for my son. I purchased two new Toyotas (2006 & 2008) and a 2005 Honda and have had an excellent experience all times which includes the salesman, business office, and other individuals behind the glass. The Internet Sales person needs to improve her sales techniques to close on a sale but overall I've enjoyed a great experience with sales, management, service ,and even the parts department (Aris). I agree they are a new dealership on the southside, but are willing to work with with you once they know what your there for. I would highly recommend them to anyone interested in a used or new Toyota or Honda and that's all. Bob I More

Went to buy a truck and ended up walking out after dealing with manager. This is a new dealership, so as far as looks it looks great. But wow did the manager have an attitude. The manager actually arg dealing with manager. This is a new dealership, so as far as looks it looks great. But wow did the manager have an attitude. The manager actually argued with me about my job in the vehicle business! We walked out due to the rudeness. This place better start making the customers feel like they actually need the business or they are going to be out of business. Not to toyota buyers- Go to Mall of Georgia Toyota, much bigger selection of cars and the manager is actually a nice christian guy. This is where we boght our truck, and I'm glad Newnan didn't get a penny from me!!!!! More

I was looking to but a car on the internet. Was dealing with Mark Feldman of Newnan Toyota. He was very pushy and demanded I email him back to as if I was buying a car withing the next few days or not. I t with Mark Feldman of Newnan Toyota. He was very pushy and demanded I email him back to as if I was buying a car withing the next few days or not. I told him no, not anytime soon and he told me I wasted his time. I still have all the emails he sent. I preceded to call the dealership and speak to the manager. Well, this guy pretty much told me that I can go buy a car somewhere else if I didn't like what was said to me in the email. So I went to Lagrange and had a real good experience. I wouldn't recommend this dealership to anyone because of the "you can buy here or kiss our butt approach". More

Sales experience was great, but their service department is very lacking. When I took the car in I already knew the problem and it took ALL day for them to come to the same conclusion, when all they had to is very lacking. When I took the car in I already knew the problem and it took ALL day for them to come to the same conclusion, when all they had to do was a simple inspection of a cable, instead they did test after test and told me that Autozone sold me a bad battery. I finally got them to understand that the Positive Cable needed to be replaced after talking with 3 different people and 9 hours later. I'm not a certified mechanic, but I know how to do simple maintenance on a car. When the Service Technician calls me 7 hours after I told them what was wrong, and says, "We can't find anything wrong with it, and I don't want to sent you on your way without helping you, what do you think is wrong with it?" it doesn't inspire confidence in their abilities. Then the Service Manager wants to argue with me about the conversation the Tech had with me, and she's telling me, "THAT's not what he said, he didn't ask you what you thought was wrong with it?" and she says that she was in the same room, but after I recite back word for word what he said, she changes the subject, and then quotes me 2 1/2 hours of labor for a cable replacement that has one bolt on the alternator and one bolt on the battery, at $88 an hour. More