Toyota of Newnan
Newnan, GA
Filter Reviews by Keyword
By Type
Showing 279 reviews
I'm giving this rating because I had a very good experience in purchasing my car from this dealership and the people that work there, Glen Thompson in particular is a great guy and does a great job. experience in purchasing my car from this dealership and the people that work there, Glen Thompson in particular is a great guy and does a great job. I would highly recommend Toyota of Newnan to anyone I know that is looking to buy a good car at a good price and have a good experience doing so. More
We were extremely pleased with the customer service we received at Toyota of Newnan. We arrived to only test drive a Tocoma to get an idea of whether my husband liked the vehicle or not. We were not pla received at Toyota of Newnan. We arrived to only test drive a Tocoma to get an idea of whether my husband liked the vehicle or not. We were not planning on buying that particular weekend. John Buchanan greeted us before we even reached the door. He was very helpful and understanding when we said we were not planning on purchasing that day. He also listened to what our specific needs were with regards to price and type of vehicle. He showed us exactly what we wanted to see and gave us options. He was also helpful and understanding when my husband test drove a manual truck. He gave us all the necessary information with regard to purchasing and in the end we chose to go ahead with a purchase that day. The over all staff was very friendly. We received many smiles, handshakes, and welcomes throughout the entire process. They brought us water and kept us informed throughout the entire process. I would highly reccommend Toyota of Newnan to others. More
I could not ask for better customer service. Recently my child had a accident and the insurance company totaled her car which gave her less than $10M to buy a new car. I talked with several people and it child had a accident and the insurance company totaled her car which gave her less than $10M to buy a new car. I talked with several people and it looked as if she would need to get a loan in order to buy a car that was reliable. I talked with Walt and he stated that he recently received a great car on trade that would fall in the price range we needed it to. After going and test driving the car over night we decided to get the car. My child it very happy with her purchase and loves her Toyota. I like the fact that the dealership did not try and get her to purchase a car out of her price range but instead found a car that was dependable and reliable within her price range. Thanks Toyota of Newnan!!!!!! More
I have been taking my 4 Runner for service for many years now and have been very happy with the service dept. The service dept was always very courtesy and helpful with me. It was time to purchase another v now and have been very happy with the service dept. The service dept was always very courtesy and helpful with me. It was time to purchase another vehicle and we returned back to Toyota of Newnan after leaving 3 other dealerships. John and Glenn were both honest and courtesy and listened to our opinions. More
I have purchased 5 vehicles here from 2006-2011 and have been very happy with the salesmen I have worked with. The finance guys explain things well and I have recommended Toyota of Newnan to family members been very happy with the salesmen I have worked with. The finance guys explain things well and I have recommended Toyota of Newnan to family members and friends. I've been very pleased with the deals I have made with them. More
Truly excellent service. Both gentlemen worked really hard to offer us a fair deal for our trade in and a fair deal on the price of a new vehicle. The experience was convenient, quick,and hassle free. It hard to offer us a fair deal for our trade in and a fair deal on the price of a new vehicle. The experience was convenient, quick,and hassle free. It was a pleasure doing business with them. More
i had to go to toyota of newnan to get some work done for one of my cars. they have the xxxxtiest customer service i have ever seen, you have to wait 20 minutes to get hold of a service advisor and they wont one of my cars. they have the xxxxtiest customer service i have ever seen, you have to wait 20 minutes to get hold of a service advisor and they wont even give you a call when your vehicle is ready to pick up, you have to call them and ask them about it. they dont pull the car up for you. i am never going back to this dealership again. More
Brought in 06 Tundra for 60k service, brake pads & driveline vibration. After service, returned to shop because of rattling & popping of brakes, driveline vibration continuing to get worse. This heavy driveline vibration. After service, returned to shop because of rattling & popping of brakes, driveline vibration continuing to get worse. This heavy vibration was blown off as 'tire tread caused'. I was ASE master tech 18 years, this is NOT tire caused vibration, when driveshaft separates at center joint, I guess I'll prove my point. Tires have less than 10k miles anyway, and I'm not spending $700 on new tires again just to prove the point that it was NOT the tires to begin with. More
Twice now Ive tried to purchase a vehicle from Newnan Toyota, and twice I have had to go to a different dealer. It seems that Newnan Toyota can't get the same vehicles that other dealers can. Im not su Toyota, and twice I have had to go to a different dealer. It seems that Newnan Toyota can't get the same vehicles that other dealers can. Im not sure why some dealers don't want to deal with them, but in two occasions now I have been forced to purchase the vehicle I wanted from a dealer dealer who could get the vehicle. I will no longer waste my time trying to purchase a vehicle from them. When they tell you that if they don't have the vehicle you want, but they can get it, don't believe them. Because they probably can't. More
I think the sales experience was good but I thought the post-purchase experience was the best. I received personal follow up calls to confirm I was happy with my purchase, I got follow up calls from the se post-purchase experience was the best. I received personal follow up calls to confirm I was happy with my purchase, I got follow up calls from the service department to help schedule my first oil change at 5,000 miles, and then my experience at the service has always been terrific. More