Toyota of Newnan
Newnan, GA
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Excellent dealership My family has been buying cars from Toyota of Newnan for over 20 years. We never shop around. We go straight there. It is truly a family atmosphere fr My family has been buying cars from Toyota of Newnan for over 20 years. We never shop around. We go straight there. It is truly a family atmosphere from the moment you walk in. Not only are their salespeople amazing (especially Chris-he has been my guy for over 15 years) the maintenance department is as appealing as their sales area. Everyone is happy, friendly and truly respect you. I never shop anywhere else!! Should you go and you should... ask for Chris! More
Reliable Transportation I had the pleasure of doing business with Gary Vailancourt during my visit to Toyota of Newnan. I had “limped in” with yet another problem with my car I had the pleasure of doing business with Gary Vailancourt during my visit to Toyota of Newnan. I had “limped in” with yet another problem with my car. While my car was being repaired, I wanted to take a look at a new truck. Gary was happy to assist me. I found him to be professional, knowledgeable, and courteous. Gary showed me several different Tacomas until I found the one I wanted. My intention was to buy a truck, but Gary pointed out that leasing might be a better way to go. After receiving the details, I leased a 2019 Tacoma. Hopefully, I will find tgat leasing was my best option. Thanks to Gary for providing the information and the impeccable customer service. Woody Hunter More
From start to finish my salesperson Salina was spot on and very helpful and knowledgeable. My next Toyota will be purchased with her at the table hands down. and very helpful and knowledgeable. My next Toyota will be purchased with her at the table hands down. More
Battery Replacement I was having all kind of electrical problems and no juice to start the car. I did get it jumped and drove straight to Toyota of Newnan. While in the s I was having all kind of electrical problems and no juice to start the car. I did get it jumped and drove straight to Toyota of Newnan. While in the service line, the service manager came right to me and had me pop the hood. He immediately realized the battery was fried and took the car while still running into the shop and they replaced the battery immediately. Couldn't have asked for more prompt, courteous, or professional care. I bought my Highlander there and keep taking it back because of this kind of service. More
What a nightmare I was there for THREE HOURS and did not get my car until I insisted that they give it back. All I was having done was an oil change, rotate and bala I was there for THREE HOURS and did not get my car until I insisted that they give it back. All I was having done was an oil change, rotate and balance tires, align front-end and update GPS. Three Hours. At one point the lady handling my car said everything was done except for the GPS update, but when another lady walked me to my car she said it had not been aligned. So that was a lie. I had an appt in Fayetteville four hours after I arrived at Toyota of Newnan and never dreamed it would take THREE HOURS. I was late, missed my appt time and had to wait an hour and a half until they could fit me in. This is exactly why I have never like using dealerships. Plus they did not give me my paperwork for what they did do. I won't use this dealership again unless there is a recall that has to be taken care of. More
BEST EXPERIENCE I'VE EVER HAD! My husband and I had been looking and pricing around. We had been looking on Internet, and I had almost 12 pages of vehicles I wanted to look at from My husband and I had been looking and pricing around. We had been looking on Internet, and I had almost 12 pages of vehicles I wanted to look at from different dealers. We weren't planning on buying that day, unless we were happy with the deal. We honestly felt like other dealers, could care less if they sold cars, I encountered more than a few rude, and abrupt sales people over the phone. When I requested price on new RAV4 over the internet, Ryan called and I told him I was just playing with prices, and we were headed to Atlanta area that weekend. He was friendly, no pressure, helpful, and I just liked his warm and friendly personality! Came in to Newnan Toyota looking used, we bought new. Ryan, Celina, and Bill were great! Celina was sooo friendly, sweet, and helpful, she was very patient, when I wanted to drive everything....LOL! They would be working up a price on 1 car with my husband in the dealership, and I would be out there relooking and comparing stickers on the one's I might want. We ended up with the last RAV4, I spotted on the lot. LOL! Their prices were great, warranty was great! Bill in financing was the BEST! No pressure, just friendly staff! We were soo indecisive, they ended up working up prices on 5 different vehicles new and used! More
Customer pays for assembly line errors I like my Avalon and give it high marks. However if a problem occurs at the factory during assembly there is no way the customer can prove conclusivel I like my Avalon and give it high marks. However if a problem occurs at the factory during assembly there is no way the customer can prove conclusively that is was not his doing, The customer pays for it. The problem was that my front tires were worn to the point that the will have to be replace soon. The car has less that 9,000 miles on it mostly around town driving. Toyota attendant claims that I must have hit a pot hole. I do not recall hitting any pot holes. I would suggest that Toyota checks their record to see how many other new cars required a wheel alignment with less than 9,000 miles. I truly believe that this misalignment was not my fault. In addition to the misalignment I will have to buy two new tires long before their normal wear time. Robert Perrault More
Top Notch! Best People! What an awesome experience I had at Toyota of Newnan! My sales associate, Ferdinando, was genuinely an awesome guy, there was no pressure what so ever What an awesome experience I had at Toyota of Newnan! My sales associate, Ferdinando, was genuinely an awesome guy, there was no pressure what so ever and he was so patient with me until I found the perfect car. My dad has been in the car business for 35+ years and Ferdinando and the sales manger Jeff were more than happy to speak with him and go over every detail. After speaking with him a few times my dad told me that the price and offer on my trade was very good, and with his experience I value his opinion. Jeff, the sales manger and my salesman, Ferdinand were both top notch. I would highly recommend Toyota of Newnan, and I absolutely love my car! Thanks Ferdinando and Jeff, I truly appreciate it! More
excellent service no pressure, no harassing. ask for DJ, definitely the most knowledgeable and friendly. he definitely knows what he's doing and breaks it all down so t no pressure, no harassing. ask for DJ, definitely the most knowledgeable and friendly. he definitely knows what he's doing and breaks it all down so there's no confusion. More
Great sales service Our sales employee Christian was fantastic. Answered all of our questions. In and out in no time at all. Will definitely recommend to all of our frie Our sales employee Christian was fantastic. Answered all of our questions. In and out in no time at all. Will definitely recommend to all of our friends. More