Toyota of Newnan

I am wondering why you call to make an 8 AM appointment to get your car to the service center for an oil change and tire rotation when you don't pull out of Newnan Toyota's parking lot until 12:17 PM. I w to get your car to the service center for an oil change and tire rotation when you don't pull out of Newnan Toyota's parking lot until 12:17 PM. I was told that the staffing looked good until about 9:30-10:00 AM and it got really bad. The service rep. discussed the larger service that my car needed due to the mileage and I said I just wanted to get oil changed and tire rotation this time. I was asked if I was short on time. When I said yes, the reply was no problem. This is not the first time. The sales department should take note since the service department is a direct reflection on the dealership. No recommendation! More

BUYER BEWARE: I cannot even begin to describe how terrible of an experience this has been; giving them one star is generous. DO NOT purchase a pre-owned vehicle here if you want something safe to dri terrible of an experience this has been; giving them one star is generous. DO NOT purchase a pre-owned vehicle here if you want something safe to drive. This dealership sold us a faulty pre-owned vehicle with safety issues; they told us the issues were resolved and allowed us to leave the lot. On July 3rd, we spent the entire day working out a deal on a used Ford F-150; we noticed a nail in the tire and occasionally heard a rattling noise. Serge ensured us that the issues would be taken care of prior to us picking up the truck. We called them on July 5th and asked if the vehicle was ready. They stated that the were still working on it, but it will be complete soon, so we drove to the dealership (1.5 hours away from home). When we arrived Serge told us it'll be ready in 30 minutes; we waited over 5 hours that day while they claimed to be fixing a rattling noise and a tire with a hole in it. We were lied to. Neither issue was fixed. My husband drove off the lot in a truck they knew had not been properly inspected. The rattling was still there. The tire was still damaged. He didn’t feel safe driving it — and he were right. After we forced them to take it back via tow truck, they finally did an inspection and admitted the engine was going bad... They sold us a truck with serious mechanical issues, misrepresented its condition, and let us drive it off the lot in unsafe condition. Now they’re trying to cancel the deal and walk away without taking any responsibility. No apology. No accountability. No compensation. Just blatant negligence and shady business practices. I have never had such a terrible experience with a business before. After speaking with others, we are not the only ones with this issue. Several other customers have had serious issues with their service department not inspecting vehicles properly. I am contacting corporate and filing claims with the BBB as well as the Georgia Consumer Protection Division. This dealership just cares about a profit; not the safety of its customers. More

This is a busy dealership, but they have lots of people that can help you find your vehicle. that can help you find your vehicle. More

Serge was a great car salesman and was very helpful. He kept in mind the dollar amount I was trying to stay at and tried his best to get the deal for me. He kept in mind the dollar amount I was trying to stay at and tried his best to get the deal for me. More

Toyota of Newnan was a pleasure to work with. My salesman Serge was very patient in my decision to buy a 4 runner..would definitely recommend this dealership and Serge as your salesman. This wa My salesman Serge was very patient in my decision to buy a 4 runner..would definitely recommend this dealership and Serge as your salesman. This was the easiest financing process Ive ever had at a dealership. More

Darius was so sweet and helpful! He got us four different cars to check out and smiled the whole time. Even though we didn’t buy one we will keep Toyota of Newnan as our go to He got us four different cars to check out and smiled the whole time. Even though we didn’t buy one we will keep Toyota of Newnan as our go to More

I recently had the pleasure of working with Darius while attempting to purchase a new vehicle, and I can’t speak highly enough about the experience. From the moment I walked into the dealership, he made me attempting to purchase a new vehicle, and I can’t speak highly enough about the experience. From the moment I walked into the dealership, he made me feel welcomed, informed, and completely at ease. His communication was great, he was very patients, and quick to respond to any questions that I had. More

Purchased a vehicle this month and worked with Bryan Darby. Bryan made the experience super easy and helped me find the right vehicle. Darby. Bryan made the experience super easy and helped me find the right vehicle. More

Was a great dealership with greater service. Jamal was a great salesman and Maurice worked with us very well. Jamal was a great salesman and Maurice worked with us very well. More

This dealership offered fair pricing and excellent customer service. We talked to Beverly over the phone on Saturday evening and she stayed after closing while we drove an hour from Columbus. Thanks a customer service. We talked to Beverly over the phone on Saturday evening and she stayed after closing while we drove an hour from Columbus. Thanks again. More