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Toyota of New Orleans

New Orleans, LA

3.2
338 Reviews

13150 Interstate 10 Service Rd

New Orleans, LA

70128

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Showing 338 reviews

February 02, 2022

The lady in the service department shouldn’t be working there with the attitude she has, she had an attitude right from jump start More

by shytisdeephere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
It was a lady, didn’t get her name
Feb 03, 2022 -

Toyota of New Orleans responded

Hello there, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to (Wlewis@toyotaofneworleans.com). We look forward to hearing from you.

Feb 03, 2022 -

shytisdeephere responded

What would you like to discuss?

January 28, 2022

Toyota of New Orleans is an awesome Dealership with some of the best Staff in the Business. Raymond in Service and the General Manager, William Lewis are assets to the Company. I’m a Toyota Girl. Had two Ca More

by Alicia Plummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond in Service
Jan 31, 2022 -

Toyota of New Orleans responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!

January 28, 2022

Robert did a wonder job taking care of my Prius he was very pleasant to speak with and took care great care of my vehicle. I would recommend this service to everyone. More

by T_leigh22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Jan 31, 2022 -

Toyota of New Orleans responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2022

Friendly fast service. Kept in formed of what was happening. Relaxing place to wait on. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Jan 27, 2022 -

Toyota of New Orleans responded

Hello Mike, we're glad everything was completed quickly and to your satisfaction. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2022

Their maintenance plan is not what they explain to me. It said an oil change 10,000 miles or one year. It did not say just one in the year or 10,000 miles More

by jeantread
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremie Brown
January 07, 2022

Fast, friendly and direct. I’ll be back to service my 2001 Toyota Tacoma. Thanks More

by YahKobe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla
December 30, 2021

All customer service workers were easy to talk to , they provided excellent service , in a timely matter. I appreciate the service I received. Thanks More

by Celeahlabranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Miller
December 16, 2021

Our salesman made this process painless and pleasant! Glad we chose Toyota of New Orleans! More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermain Youngblood, Riley Thompson, Payton McDonald
December 01, 2021

Efficient and professional, always courteous and helpful. That about sums it up for me, almost madr 15 words More

by Mickwcsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla
November 29, 2021

I was sold a car with a multitude of problems! They all tell lies to sell problematic cars that are hazards. Lorenzo McDonald is the main culprit! More

by Dissatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorenzo McDonald horrible employee
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