
Toyota of New Orleans
New Orleans, LA
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Had a great experience with Gerry Call, he was extremely helpful and knowledgable when I came in to purchase a new Toyota for Toyota of New Orleans. Since dealing with him, both my mom and my sister have b helpful and knowledgable when I came in to purchase a new Toyota for Toyota of New Orleans. Since dealing with him, both my mom and my sister have bought cars from him and loved him. We even received a Christmas card from him. More
BEWARE of THIS DEALERSHIP>>>>We purchased a 2009 Sequoia two days before Christmas 08. Before we left the dealership we noticed there was a nick on the window. Dennis said he would have someone come to th two days before Christmas 08. Before we left the dealership we noticed there was a nick on the window. Dennis said he would have someone come to the house and have the window replaced. It NEVER happened. I sent over a dozen emails and left several messages. We even left messages for the owner, who introduced himself when we were signing paperwork....supposedly this dealership is a Christian dealership. No one ever followed up with us, this is July 09 and now they are telling us we had 30-days to follow up. DUH!!! We did and I have the emails to prove it. We asked the owner, who had been so friendly to call us several times, he never has called us back and the brakes are bad on the vehicle too. The reason we went to this dealerships is b/c they were "supposed" to be a Christian dealership...However, I think they are straight from xxxx. They have been very arrogant. More
I am a single female, buying a car alone. I now live in Georgia and tried a few dealers in my area however felt somewhat ambushed. I decided to return to my original home in New Orleans to locate the dea Georgia and tried a few dealers in my area however felt somewhat ambushed. I decided to return to my original home in New Orleans to locate the dealer who sold me my 1999 Solara. He no longer worked for Toyota, however I was told about Glen Clark at Toyota of New Orleans. He would be honest, fair and not intimidate me. I paid for a one way ticket via Delta on May 2 2009 and went straight from the airport to the dealership. I met Glen Clark for the first time at the dealership and before lunch time I purchased a brand new 2009 Camry LE. Glen Clark was extremely professional, caring and went beyond being a salesman to make me comfortable in my purchase. In 10 years when I am ready to buy another Toyota I will return again to New Orleans, hoping to have the same experience. Charlotte Ray More
sold me a car that wasn't there. paid full balance and had the order slip, complete with vin #, in my hand within an hour. While at my insurance agents office i recieved a call from the dealer telling me had the order slip, complete with vin #, in my hand within an hour. While at my insurance agents office i recieved a call from the dealer telling me the car that i had bought had alreadey been sold to someone else. if he hadn't called me when he did i would've been buying insurance for someone else's car. dealer then told me there were 2 other colors available. i said "ok, sounds good" he then proceeded to tell me the two other cars were both crammed with options, pushing the base price up 2 thousand dollars. i told him to forget it and stopped payment on the check. very bad experience, not recommended. More