Toyota of New Orleans

Charlie always takes care of my needs with courtesy and concern. I bought my car here and continue to come for service because it is always quick and easy!!! Price is always higher than I'd like but it alw concern. I bought my car here and continue to come for service because it is always quick and easy!!! Price is always higher than I'd like but it always is when I'm getting my car repaired! Overall, I am always pleased with the service and timeliness so its worth it! More

They were great Donald was my sails men he was very kind and wasn't pushy like most sales men. Very friendly maid me feel like I was at home they didn't try to take advantage of us. They asked us what we we and wasn't pushy like most sales men. Very friendly maid me feel like I was at home they didn't try to take advantage of us. They asked us what we were looking for and what are plan was and went with it.I was very pleased with my experience at Toyota of new Orleans. I would recemend any one I love to go se Donald , Antheny ,and Jessie. We told them what we wanted what we could afford and they maid it happen and even got are note lower then what we were expecting to pay and I want to thank them for there honesty and dedication to there customers. Thanks guys Sincerely your customers the mihail family More

Friday after talking with used car department on the Friday after talking with used car department on the phone several times. I drove 2 and a half hours from Lafayette to this dealership. I Friday after talking with used car department on the phone several times. I drove 2 and a half hours from Lafayette to this dealership. I had been assured that the used 4runner I saw on the internet would still be there after my drive from Lafayette and would be ready for me to test drive. I took of of work the rest of the day and proceeded to drive to the dealership. When I got there I was brought out to a used 4runner. The vehicle had a flat tire on it and I was told that they had lost the key to it which should have been fixed before I drove down 2 and a half hours to test drive. After about 30 minutes of waiting someone finally came out and talked to me. He told me that they could not locate the key and that in order to change the tire I would have to pay more money than the advertised price and that I would have to come back on the next morning. Which would have been fine if I had not drove all the way from Lafayette, why would someone tell me to drive down to test drive a car that can't be driven until the next day? After I told them that I would not be able to drive all the way back so soon I asked if they could please try to fix the tire and find the key. After another 30 minutes of waiting a manager, James, came out and talked to me. He told me after several minutes of yelling profanities and slapping cars that the 4runner that his salesman had just showed to me was not even owned by the dealership and that it was for one of the mechanics friends and was being fixed on the side for free by the mechanic. He also told me that one of his dirty dishonest salesmen was the one that told me to drive all the way from Lafayette with out even knowing anything about the car. More

Went to dealer for a used car. Assistant sales manager helped me and was everywhere but with me. They ran my credit and as soon as they saw it wasn't going to be a easy deal they dropped me. Salesperson d helped me and was everywhere but with me. They ran my credit and as soon as they saw it wasn't going to be a easy deal they dropped me. Salesperson didnt return my calls after I spent the entire day in their dealership. More

BEWARE of THIS DEALERSHIP>>>>We purchased a 2009 Sequoia two days before Christmas 08. Before we left the dealership we noticed there was a nick on the window. Dennis said he would have someone come to th two days before Christmas 08. Before we left the dealership we noticed there was a nick on the window. Dennis said he would have someone come to the house and have the window replaced. It NEVER happened. I sent over a dozen emails and left several messages. We even left messages for the owner, who introduced himself when we were signing paperwork....supposedly this dealership is a Christian dealership. No one ever followed up with us, this is July 09 and now they are telling us we had 30-days to follow up. DUH!!! We did and I have the emails to prove it. We asked the owner, who had been so friendly to call us several times, he never has called us back and the brakes are bad on the vehicle too. The reason we went to this dealerships is b/c they were "supposed" to be a Christian dealership...However, I think they are straight from xxxx. They have been very arrogant. More

sold me a car that wasn't there. paid full balance and had the order slip, complete with vin #, in my hand within an hour. While at my insurance agents office i recieved a call from the dealer telling me had the order slip, complete with vin #, in my hand within an hour. While at my insurance agents office i recieved a call from the dealer telling me the car that i had bought had alreadey been sold to someone else. if he hadn't called me when he did i would've been buying insurance for someone else's car. dealer then told me there were 2 other colors available. i said "ok, sounds good" he then proceeded to tell me the two other cars were both crammed with options, pushing the base price up 2 thousand dollars. i told him to forget it and stopped payment on the check. very bad experience, not recommended. More