Toyota of New Orleans

I bought my 2023 Toyota Camry brand new. I have loved my car and everyone was friendly when I purchased it I started having problems with the bumper clip and my car was brought to the shop. I have loved my car and everyone was friendly when I purchased it I started having problems with the bumper clip and my car was brought to the shop. They first said it was a factory defect and was going to fix it. They did not do anything to it but put the clip back in and said if it happens again, Toyota would replace it. I brought my car back to the shop because the bumper clip did not hold it and it has now been there for the last two months and it’s still there now they are claiming it isn’t a factory defect They have not done anything to my car besides wreck it while it was there,I went to go pick it up and had to bring it right back because it was pulling me off the road I didn’t even feel safe driving it back home so I brought it back to them come to find out they hit something with my car while it was at there shop and knocked the back end of it out of alignment and it looks like they ran over a whole curb with it. The service manager was supposed to have the GM contact me and that was two weeks ago and I have yet to hear anything else about my car. More

The staff is courtesy and they they keep you informed about any other repairs needed for your vehicle. Overall I would recommend this dealership. about any other repairs needed for your vehicle. Overall I would recommend this dealership. More

Excellent Customer Service as always. ⭐️⭐️⭐️⭐️⭐️RCWILLIAMS@toyotaofneworleans.com Highly Professional and very Knowledgeable. Thank you! ⭐️⭐️⭐️⭐️⭐️RCWILLIAMS@toyotaofneworleans.com Highly Professional and very Knowledgeable. Thank you! More

My experience at this location is always pleasant. Mr. R.C. Williams always greets me with a smile, his level of professionalism, and attentiveness is over the top. I will always be a returning custom Mr. R.C. Williams always greets me with a smile, his level of professionalism, and attentiveness is over the top. I will always be a returning customer. More

Vern professional when addressing my questions. It took a little longer for the parts to come in but I’m glad I to have my vehicle. It’s fixed and working good It took a little longer for the parts to come in but I’m glad I to have my vehicle. It’s fixed and working good More

Truly an unbelievable experience! From upper management to the sales rep! Very professional and great customer service. From upper management to the sales rep! Very professional and great customer service. More

Nice employees and customer service but it took 5 hours when they said one and a half when they said one and a half More

Excellent service wait is to long. Robert Jenkins is very attentive for my needs to repair my car Robert Jenkins is very attentive for my needs to repair my car More

Sucks: within fifteen days of purchasing the vehicle 6/11/2022 the engine light came on, went back to Toyota to have it checked.Toyota of New Orleans referred me to other companies which had back logs o 6/11/2022 the engine light came on, went back to Toyota to have it checked.Toyota of New Orleans referred me to other companies which had back logs of up to 1to2 months. Called Toyota twice talked to Mr Robert in service he was to put me in contact with Mr. Victor I never received a call. The next day I called Mr. Victor direct he was to call me back after checking with the service manager about a loaner for transportation I never received a call. VERY DISPLEASED, Never Again!!!!!! More

The staff was task friendly, very accommodating, knowledgeable, took time to set up and explain everything. knowledgeable, took time to set up and explain everything. More