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Toyota of New Orleans

New Orleans, LA

3.2
338 Reviews

13150 Interstate 10 Service Rd

New Orleans, LA

70128

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Showing 338 reviews

December 19, 2022

Excellent Customer Service as always. ⭐️⭐️⭐️⭐️⭐️RCWILLIAMS@toyotaofneworleans.com Highly Professional and very Knowledgeable. Thank you! More

by broyardb50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Lennix
Dec 19, 2022 -

Toyota of New Orleans responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2022

My experience at this location is always pleasant. Mr. R.C. Williams always greets me with a smile, his level of professionalism, and attentiveness is over the top. I will always be a returning custom More

by Jacksontanya42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R.C.WILLIAMS
Dec 15, 2022 -

Toyota of New Orleans responded

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

October 12, 2022

Vern professional when addressing my questions. It took a little longer for the parts to come in but I’m glad I to have my vehicle. It’s fixed and working good More

by debraseaton55@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren
Oct 13, 2022 -

Toyota of New Orleans responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 18, 2022

Truly an unbelievable experience! From upper management to the sales rep! Very professional and great customer service. More

by tadams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payton McDonald
Sep 25, 2022 -

Toyota of New Orleans responded

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

August 20, 2022

Nice employees and customer service but it took 5 hours when they said one and a half More

by Libby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremie Brown
Aug 22, 2022 -

Toyota of New Orleans responded

Hello, we apologize for the delay in service. We would like the opportunity to address your concerns. Please reach out to Ron Williams (rcwilliams@toyotaofneworleans.com) when you have a chance. Thank you, and we look forward to hearing from you.

July 22, 2022

Excellent service wait is to long. Robert Jenkins is very attentive for my needs to repair my car More

by myrabachemin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lamarche
Jul 25, 2022 -

Toyota of New Orleans responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2022

Sucks: within fifteen days of purchasing the vehicle 6/11/2022 the engine light came on, went back to Toyota to have it checked.Toyota of New Orleans referred me to other companies which had back logs o More

by donaldcoleman562
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenn Clark
Jul 07, 2022 -

Toyota of New Orleans responded

Hi, we're sorry that we did not fulfill your expectations during your visit to our dealership. We would like the opportunity to address your concerns. Please reach out to Steve Cobos (Scobos@toyotaofneworleans.com) when you have a chance. Thank you, and we look forward to hearing from you.

July 04, 2022

The staff was task friendly, very accommodating, knowledgeable, took time to set up and explain everything. More

by billderis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lechelle Williams
Jul 05, 2022 -

Toyota of New Orleans responded

Hi, we're glad to hear you found our staff so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

July 01, 2022

I co signed for a car for my son. My salesman Mr Standley Major and his boss Mr Gerard Douglas were great. They got the note to where we wanted it. We go to finance and the note jumps More

by balllobre1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Akkawi, Standley Major, and Gerard Douglas
Jul 01, 2022 -

Toyota of New Orleans responded

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

June 26, 2022

Its great experience they fast service great personality very kind would recommend anyone to Toyota. More

by Shelle4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 27, 2022 -

Toyota of New Orleans responded

Hello, we're glad everything was completed quickly and to your satisfaction. Please let us know if there is anything else we can do for you; we are more than happy to help!

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