Toyota of Naperville - Service Center

Oil Change. I have been using the Service Dept. at Toyota for years and have been extremley pleased with everything about the Service Department! Robin in Service I have been using the Service Dept. at Toyota for years and have been extremley pleased with everything about the Service Department! Robin in Service is fantastic!! More

Service Satisfaction Customer service is always an amazing experience when visiting Toyota of Naperville, Mike Librizzi has an excellent attitude, a smile and reassurance Customer service is always an amazing experience when visiting Toyota of Naperville, Mike Librizzi has an excellent attitude, a smile and reassurance that the problem will be resolved...Always willing to satisfy the customer, nothing replaces the feeling of knowing that you're being taking care of... More

Service visit. Mike Librizzi took care of me. My car was ready sooner than quoted and Mike went over all the service points in detail. Excellent experience Mike Librizzi took care of me. My car was ready sooner than quoted and Mike went over all the service points in detail. Excellent experience More

Regular maintenance Mike Librizzi was knowledgeable and friendly. All the vehicles issues were resolved on the spot and in the timely matter. Thank you Mike for you Mike Librizzi was knowledgeable and friendly. All the vehicles issues were resolved on the spot and in the timely matter. Thank you Mike for your help! Tony M. More

Friendly and fast Fast and friendly service and sale department. Theses folk listen and get things done on time.i couldnt be happier with my service representative Mike Fast and friendly service and sale department. Theses folk listen and get things done on time.i couldnt be happier with my service representative Mike Librizzi More

OUTSTANDING SERVICE DEPT I am so happy with your service dept. No matter how big a job or how small, I am always treated well. Robin has been taking care of me and my siblings I am so happy with your service dept. No matter how big a job or how small, I am always treated well. Robin has been taking care of me and my siblings for at least 8 or 9 years and she is always direct with me, no bs and I love that about her. And Jeff had been very diligent about keeping me in the loop with my 2009 engine recall. If the mechanics can keep me safe on the road as they had been, I will always be coming back. More

Always a great experience I have been seeing Chris Maltizo for my vehicles for over a year now and I am completely satisfied! I own 4 Toyota vehicles and Chris has repeatedly o I have been seeing Chris Maltizo for my vehicles for over a year now and I am completely satisfied! I own 4 Toyota vehicles and Chris has repeatedly offered exceptional service advice. Whenever there is an issue concerning my vehicles, I am made fully aware of it and can always trust his judgement regarding the repairs. He always makes sure the problem is fixed as soon as possible and that I am not inconvenienced. Pleasure to be his customer and I definitely recommend him! More

Service Appointment I've been a customer of Naperville Toyota for about 13 years and just about every single time I need to go in for service, I've had an excellent exper I've been a customer of Naperville Toyota for about 13 years and just about every single time I need to go in for service, I've had an excellent experience. While all of the service advisors that I deal with are great, for the most part I deal with Mike Librizzi. Whenever I have to come in for something, I am always very well taken care of. If I could give him 10 stars, I would. More

Sevice Mike was helpful and very friendly. Mike was able to estimate my time and he was right on target and informed me of all work completed on my vehicle. Mike was helpful and very friendly. Mike was able to estimate my time and he was right on target and informed me of all work completed on my vehicle. More

Great Service I brought my 2008 4 Runner in yesterday for scheduled maintenance and also because my rear defroster and rear windshield wiper weren't working. Right I brought my 2008 4 Runner in yesterday for scheduled maintenance and also because my rear defroster and rear windshield wiper weren't working. Right away my service advisor, Mike Librizzi asked if the rear window was open- I didn't think so- but he told me that if it were open only a tiny bit, that it would disengage those functions. Sure enough that was exactly the problem. These guys know their cars and I was relieved that I wasn't going to have a huge repair bill! They have a rewards program, that you don't have to do any thing for- each time I come in it always seems that they take something off the bill. Also Mike provided me with a $10 off coupon. It was a short and pleasant wait and I drove off with my old SUV looking sharp after a free car wash! I've been a customer here for many years and I've always been pleased with the courtesy and professionalism of the whole staff. Working with Mike Librizzi yesterday was a pleasure. Thanks! More