Toyota of Naperville

What a pleasant experience! Dave was the right guy for us, he listened to our needs and help put us in the perfect Sienna. We had our little one with us so he made sure we were in and out in no time. Whil us, he listened to our needs and help put us in the perfect Sienna. We had our little one with us so he made sure we were in and out in no time. While we finished up our paperwork he put in our carseat base and attached our ipass without us even asking! Dave went above and beyond to make sure we were completely satisfied! Thank you Dave! More

No pressure, everything done virtually and all questions answered in a very timely manner. Omer and Justin were great - from professionalism, accuracy and pricing to customer service, answering my tons of answered in a very timely manner. Omer and Justin were great - from professionalism, accuracy and pricing to customer service, answering my tons of questions and overall honesty. I came from out of state to get the exact vehicle my wife and I chose. This dealership had it, saved it for me and when it came time to sign the paperwork, everything was just as we'd agreed upon over email and phone calls. This is by far the easiest and best car buying experience I've had in the past 15 years. I would send my mother to them. More

I was impressed with the Salesperson immediately. He was very professional and patient. Only 2 days after purchase, I had a minor issue with car. Got a loaner and fixed it. Everyone was friendly, and my very professional and patient. Only 2 days after purchase, I had a minor issue with car. Got a loaner and fixed it. Everyone was friendly, and my overall experience was great. I had a couple of bad visits with other dealers ( one just down the street! ). Finally, Price was in line with value. More

I was recently in the market for a new car. I currently owned a Highlander and was looking for a new model. Chris Davis was our sales person. He was very pleasant to work with. He was also very quick to owned a Highlander and was looking for a new model. Chris Davis was our sales person. He was very pleasant to work with. He was also very quick to communicate information whether through email or a phone call. We felt that we as working for us and cared about getting us in the car we were interested. I would recommend him to anyone that is looking for a great sales person. More

It wasn't our plan to buy a car at all, we were actually more interesting how we can trade in our old car and possibly buy a new car. We found a car that we liked (new Toyota Camry 2011), and it turned out more interesting how we can trade in our old car and possibly buy a new car. We found a car that we liked (new Toyota Camry 2011), and it turned out that we were given a really good deal. We accepted it. We were very happy with the price and estimated monthly payment. While we were waiting the final contract, the guy who worked closely with our sales girl, came back and offered us higher price instead because he didn't calculate everything correctly first time. We were very disappointed at the end cause we had to pay higher price and not the one we were given for the very first time. We went home without buying a new car and thought about everything......while we were disappointed on one side cause they couldn't give us the price that was offered first time, we found that it was still kind a good deal for us - and came back tomorrow to close the deal. Of course, they were all very sorry for what happened and we know that these things are happening, but at the end we are the ones that have to make a payment every month. All in all they were all very friendly and they were trying to do their best. Maybe that is why we came back, bought the car and even referred them to our friend - who also ended up buying a new car. More

I came in for a one-year tuneup on my 2010 Highlander, and decided to ask a sales consultant about getting an iPod adapter for my car. Leo offered immediate assistance, and gave me the last iPod cable in and decided to ask a sales consultant about getting an iPod adapter for my car. Leo offered immediate assistance, and gave me the last iPod cable in his drawer. Then he explained how to load the free Pandora app on my iPhone so I would have my own personal radio in my car and everywhere I go. Thx Leo! I also found the assistant service manager, Jeff Suva, to be extremely customer-focused. Instead of trying to sell me a bunch of services I didn't need, he advised me of an open recall that they'd take care of and promise to take care of the tire pressure warning on my console. He was definitely saving me money and I appreciate his integrity and honesty. Lastly, the waiting room was impeccable- with free drinks, Intenet, large screen TVs, and plenty of comfy chairs. Best car dealership waiting room I've ever experienced!!! More

Dave was a great person. He was genuinely caring and was an advocate for us. We traded in two cars, a 2001 Sable and a 1995 Corvette. He worked hard to get us the price we wanted for the Camry XLE we bought an advocate for us. We traded in two cars, a 2001 Sable and a 1995 Corvette. He worked hard to get us the price we wanted for the Camry XLE we bought. Everyone else we came into contact with was also very friendly, polite and helpful. We have been very happy with your service department since we got our 4-runner 5 years ago. We will definitely highly recommend your delership and Dave to all of our friends andfamily in the future! More

I bought my third car from Toyota of Naperville this last Saturday. My household had had a financial reversal and the monthly paymnet on my car had become too much. Jacob was kind when I explained the situ Saturday. My household had had a financial reversal and the monthly paymnet on my car had become too much. Jacob was kind when I explained the situation. And then set to work to find me a car I could afford when I traded in my Rav4. Everyone (and I mean the entire team) worked with Jacob to make this work for me. Toyota of Naperville has always been wonderful; their service department included. That is why even after I moved and they were no longer the closest Toyota dealer to my home, I just drove further and went back to them. But they went above and beyond this time...with kindness, courtesy and professionalism. And I will never forget it. I can not recommend this dealership enough. Go see Jacob and his team. You won't regret it. Suzette V More

I went to Dan Wolf Toyota to buy a new Toyota Corolla. My Salesman was Pronnie. Pronnie was very professional and helpful; he helped find the car that was right for me and my budget. I will be coming ba My Salesman was Pronnie. Pronnie was very professional and helpful; he helped find the car that was right for me and my budget. I will be coming back to Dan Wolf in the future for all of my new car needs and will be sending my friends and family to go see Pronnie. More

We called the dealership in advance to ask about a payment option. We spoke to a business representative who took our name and directed us to contact a specific manager upon our arrival. Bill greete payment option. We spoke to a business representative who took our name and directed us to contact a specific manager upon our arrival. Bill greeted us right away and introduced us to the manager. The manager left us in the capable hands of Bill. We sat down with Bill and discussed what we were looking for and some options. Then we looked at cars on the floor to determine how much space was in the back seat. He left to get information regarding a used vehicle and brought the complete packet of information including the Carfax report. We decided we wanted to look at new cars as well. He directed us to the lounge area for restrooms and drinks while he went to pull up some cars to the front. The restroom was beautiful and modern and clean. The bottled water was nice and cold. Bill sat in the back while my husband took it for a test drive on a specific test track where we could safely explore its features. I drove it too. We came back and Bill figured out the total cost. He worked as a team member to come up with some creative options for us. We decided to buy it and proceeded to finish up the paperwork while our car was readied for us. Bill ensured we were well educated on the car's features before we left. We came in late and they stayed well after closing time. It was a beautiful modern dealership with friendly professional team members. I have bought 3 Toyotas so far and this was by far the most pleasant experience yet. More