Toyota of Naperville

We liked the way we got treated. Russ was very friendly and helped us in taking to the test drive area. His service to us was very pleasant and we definitely share his name to any other friends who wants t and helped us in taking to the test drive area. His service to us was very pleasant and we definitely share his name to any other friends who wants to buy any used cars. More

Integrity and honesty is a major concern at this dealership. I would not recommend this dealership either for a new car purchase or service. Although the deal was made to purchase vehicle under $7 dealership. I would not recommend this dealership either for a new car purchase or service. Although the deal was made to purchase vehicle under $750 below the dealer invoice from the manufacturer. Sales consultant did not provide me the dealer invoice after being asked a few times. I continue to ask for the dealer invoice even after the delivery because the numbers did not look right! When I finally got the dealer invoice, it was made-up dealer invoice. It had Toyota Dealer Advertising fee ($450.00) and gasoline fill-up charge! It was made up dealer invoice to match the final sales price. Obviously, manufacturer will not change what dealer pays for their advertising. I came to the dealer because of the sales general manager, Pat O'Brien and I knew if anything goes wrong, he will make it right, which he did! More

This was by far the very best buying experience we have ever had (19 vehicles over 40 years). This is our 4th Toyota, and 1st Highland. To be fair we need to start at the end of the process, as we compl ever had (19 vehicles over 40 years). This is our 4th Toyota, and 1st Highland. To be fair we need to start at the end of the process, as we completed the entire purchase process in less then an hour. No games, no hard pressure, it is a dealership we will be very comfortable recommending and returning to for service of our Highland. Next give recognition and credit to your sales consultant Justin Miles. He paid attention to our requests, to his customer (my wife), all the while paying particular attention to and respectful of our selection process. Finally the dealership itself, spotlessly clean, incredibly friendly, and (my observation) respectful of their customers at every turn. The rating given was earned and properly awarded. More

We just bought our first Toyota and we love it! Allen Zal was our sales associate and we would highly recommend him to anyone looking to buy a car with no hassle. We bought the 2012 Sienna and Allen was able was our sales associate and we would highly recommend him to anyone looking to buy a car with no hassle. We bought the 2012 Sienna and Allen was able to answer all our questions and tell us all about the Sienna. We never felt any pressure to buy and also had no problems with trading in our SUV. The service all around was amazing and the best part was the warm garage where they have your new car waiting for you to walk thru everything. From the moment we walked into their dealership we felt at home and like family! More

Kareem was very friendly and helpful throughout the entire sales process. He did exactly what he said that he was going to do during the sale. entire sales process. He did exactly what he said that he was going to do during the sale. More

i have bought three of my cars from this dealership 2 cars i bought was from the same person Dave Zidlicky very helpful and friendly did not feel any pressure regarding the sale.. woud highly recommend!! cars i bought was from the same person Dave Zidlicky very helpful and friendly did not feel any pressure regarding the sale.. woud highly recommend!! More

Bill was extremely friendly and did not waste my time looking at cars I wasn't interested in. We narrowed down my search quickly and within my comfort zone and I love my new car. I never felt rushed, n looking at cars I wasn't interested in. We narrowed down my search quickly and within my comfort zone and I love my new car. I never felt rushed, nor did i feel I was wasting my time. More

Dave was extremely professional. I was considering another vehichle at another dealership and purchased from you because I feel I will be taken care of after the sale. another vehichle at another dealership and purchased from you because I feel I will be taken care of after the sale. More

It was a great experience purchasing my car there. Kris is a great sales man. He went beyond our needs to help us find something that would benefit us. If we ever need a new vehicle we will make him our sa is a great sales man. He went beyond our needs to help us find something that would benefit us. If we ever need a new vehicle we will make him our sales man again. More

Dave was the best sales consultant I have ever encountered in buying a car. He was patient and was able to help me identify a vehicle I was thrilled with. I didn't feel pressured but he was able t encountered in buying a car. He was patient and was able to help me identify a vehicle I was thrilled with. I didn't feel pressured but he was able to work quickly with me. Very, upbeat, friendly, and genuine. I will recommend the dealership and Dave to anyone I know looking to buy a car. More