Toyota of Naperville

Everyone was very friendly. I would highly recommend this dealership to others. Dave Zidlicky was the sales person we worked with and he was great! He was able to help us out right away and like someone else dealership to others. Dave Zidlicky was the sales person we worked with and he was great! He was able to help us out right away and like someone else said he wasnt pushy at all and let us take our time. More

Everyone at Toyota of Naperville was very nice and helpful, but especially my sales person, Mike Beck. He made me want to purchase my vehicle from him - He instilled a sense of trust, was very patient helpful, but especially my sales person, Mike Beck. He made me want to purchase my vehicle from him - He instilled a sense of trust, was very patient and was never pushy. Would highly recommend Mike and the Toyota of Naperville! More

Kareem Thomas was rcommended to me by my daughter-in-law, Michelle Mejorado. Being a single woman I found my experience with him to be a very positive one. He treated me with respect and was very friendly. Michelle Mejorado. Being a single woman I found my experience with him to be a very positive one. He treated me with respect and was very friendly. More

Dealership was very helpful. They actually listened to what I wanted and what I had to work with and went above and beyond with helping me make the right decision. I was very pleased with how patient and what I wanted and what I had to work with and went above and beyond with helping me make the right decision. I was very pleased with how patient and diligent they were with me. I would buy my next vehicle from them as well as refer anyone I know considering purchasing to them. More

I recently purchased a 2012 Scion XB. I had a very good experience with this dealership and would recommend them to anyone. I am really enjoying my Scion XB! experience with this dealership and would recommend them to anyone. I am really enjoying my Scion XB! More

Dave was awesome! He was knowledgable, not pushy, easy to be with. He gave us a fair price and has been so good about following up with us. The dealership was also great about giving us a loaner when we had be with. He gave us a fair price and has been so good about following up with us. The dealership was also great about giving us a loaner when we had the protective exterior coating applied. The service department couldn't have been any cleaner. We would highly recommend Dave and this dealership to friends and family! More

Third car we've bought at Toyota of Naperville & are very satisfied. They are considerate and gave a great price for our new Sienna. We return for service and found that the use of a free loaner is ex very satisfied. They are considerate and gave a great price for our new Sienna. We return for service and found that the use of a free loaner is extra helpful. More

I had a great experience with this dealer today. They had excellent customer service and i rated them all 5's because they were very helpful and they answered every question i had. I would recommend this dea excellent customer service and i rated them all 5's because they were very helpful and they answered every question i had. I would recommend this dealership to others because of the quality of service they provided me with and the sales consultant, Mr.Basathia, was extremely helpful and friendly with me. He handled everything very smoothly and in an orderly manner. Thank You! More

This is a larger dealership with lots of cars, yet you never feel lost or like "just another customer" while you are there. Jacob helped us (not tried to "sell us") from the moment we got on the lot. I never feel lost or like "just another customer" while you are there. Jacob helped us (not tried to "sell us") from the moment we got on the lot. I visited a lot of dealerships in my search for a vehicle and this was by far the best experience (not a lot of gamesmanship like many dealerships, non of that oh your trade-in isn't worthy anything or the other brand isn't any good, just how can we help you - I'm not saying you won't have to negotiate though, walk in with a good idea of what the car you are looking for is worth and what your car is worth, they did start out a little low on the offer for my trade-in but were willing to be open). It does seem like they have a lot of managers there, but each of the ones I meet with were helpful and curteous. I got what I felt was a fair deal and the customer service was second to none. You can tell they have put some thought into customer service and have put it into practice (I think much of my opinion of their customer service comes from my experience with Jacob, Brian, Mark, and A.J. they were great). I drove 75 miles, past other Toyota dealerships, to shop there and was not disappointed. If you go there, ask for Jacob. More

We were very pleased with our overall experience. Our salesamn Kareem Thomas went above and beyond to make sure we were getting what we wanted, and his knowledge and patience was greatly appreciated. We salesamn Kareem Thomas went above and beyond to make sure we were getting what we wanted, and his knowledge and patience was greatly appreciated. We felt no pressure to purchase a vehichle, and in fact were not going to buy on that day, but were given such a good deal that we drove our new highlander off the lot that day! Kareem made us feel extremely comfortable, and we found him very easy to work with. We have had bad experiences with a couple other dealerships, and were very reluctant to continue shopping for a new vehicle, but Kareem and Naperville Toyota changed that for us. We will definately recommend this dealership to everyone! More