Toyota of Naperville

I have found the car shopping experience in the past to be uncomfortable with pushy salesman who followed you around the lot. It had been quite some time since I shopped for a vehicle, so called Toyota of be uncomfortable with pushy salesman who followed you around the lot. It had been quite some time since I shopped for a vehicle, so called Toyota of Naperville to say I was coming to see a specific vehicle. When I walked in i was met by Dave Zidlicky and was immediately at ease. The process beginning to end was easy and I felt no pressure. A great experience. More

This was my fourth Toyota purchase and third one purchased from Toyota of Naperville. Justin Buck and Russ Harris were a pleasure to work with and I would highly recommend visiting them for a new T purchased from Toyota of Naperville. Justin Buck and Russ Harris were a pleasure to work with and I would highly recommend visiting them for a new Toyota. I have been impressed with all the staff I have worked with in Services as well. They are all professional, hospitable, and knowledgeable and work hard to get your business and keep it. More

Jacob was very friendly and seemed to be very honest. However, at the end of the day I question if I got the as good of deal as I could have. I also felt a little bit of pressure to close the deal and I However, at the end of the day I question if I got the as good of deal as I could have. I also felt a little bit of pressure to close the deal and I wish I had been more insistent to wait a day or two to decide. More

Great customer service. We are very happy to have worked with Toyota of Naperville again (husband bought a car from here a couple years back as well). with Toyota of Naperville again (husband bought a car from here a couple years back as well). More

This is the best car dealership I have ever encountered. My principal contact was Jacob Basathia who did a superb job of finding the model I wanted and persuading me to use the 60 months of interest free To My principal contact was Jacob Basathia who did a superb job of finding the model I wanted and persuading me to use the 60 months of interest free Toyota financing rather than my original plan to either lease or pay cash for the car. Within 15 minutes of meeting Jacob, he had the exact model I was looking for parked outside the front entrance of the showroom for me to examine. Earlier that day, I had been told by another Toyota dealer that it might take some time to locate a blue XLE without navigation since most XLE's come equipped with this option. This is one of the advantages of dealing with such a large Toyota dealership. In addition, their price was superior to my previous two quotes. While the car was available for me to drive away that day, Jacob arranged to hold it until the next day for a modest deposit so I could return with my wife to sign the necessary joint title papers. We used this delay to install a few dealer options such as door guards and edge protection. The following day Alain Vilma and John Roncone did an excellent job helping us quickly complete all the paper work as we only had an hour of available time. It was a perfect hand off from Jacob who had a morning medical appointment. Alain completed our financing forms and telephoned our insurance agent to make sure that our new coverage was in place. John helped us execute the purchase contract explaining all the relevant documents as well as our extended warranty options. Jacob returned in time to make sure everything went smoothly. I was very impressed with the teamwork practiced by each of these individuals. Jacob and Alain then took us to new our car to explain a few of its operating features before we waived good-bye. Jacob then called me the following day to make sure that everything was satisfactory and offered to meet with me anytime I wanted to stop by the dealership with any follow up questions. Both Alian and Jacob separately called me a week later to see if I had any further questions and to make sure our car was performing satisfactorily. This was a great car buying experience. More

Best advertisement has always been word of mouth. My experience with Larry Dulik was very good. No pressure! Very knowledgable and personable. I knew exactly what I wanted and he provided me with eno experience with Larry Dulik was very good. No pressure! Very knowledgable and personable. I knew exactly what I wanted and he provided me with enough options. Patiently he answered my questions while test driving them all. I was drawn to Toyota Naperville dealership because of it's high overall rating. And Larry reflects the conviction of the dealership. I look forward to working with you all as I service and maintain my new car! Larry I will definitely bring business your way!!! Thank you! More

Justin Buck was great to work with. He took plenty of time to understand what I was looking for in a used vehicle and made thoughtful recommendation. I will go back to Justin the next time I am looking time to understand what I was looking for in a used vehicle and made thoughtful recommendation. I will go back to Justin the next time I am looking for a vehicle. More

Robert was a very patient and diligent person that I had the pleasure of working with. He knew how to create a friendly and comfortable atmosphere and I am very grateful for that experience. Thanks ! the pleasure of working with. He knew how to create a friendly and comfortable atmosphere and I am very grateful for that experience. Thanks ! More

I've been a Toyota owner for more than 20 years, my first experience with Toyota of Naperville in 2012, it was first class and more important to me, it felt like family. experience with Toyota of Naperville in 2012, it was first class and more important to me, it felt like family. More

Kris is very good salesman, he has a big experience and knowledge about Toyota and Scion. Kris helped choice good option buy new car and monthly payment. If You need a new Toyota or Scion You have to talk knowledge about Toyota and Scion. Kris helped choice good option buy new car and monthly payment. If You need a new Toyota or Scion You have to talk only Kris. Thank You Kris! More